Rome Cavalieri, A Waldorf Astoria Hotel

5.0 star property
5-star luxury resort near Vatican Museums, connected to a shopping center

Choose dates to view prices

Photo gallery for Rome Cavalieri, A Waldorf Astoria Hotel

Sports facility
View from room
Reception
Meeting facility
Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access) | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

View in a map
Via Alberto Cadlolo 101, Rome, RM, 00136
  • Place, Monte Mario
    ‪3 min walk‬
  • Place, Piazzale Clodio
    ‪13 min walk‬
  • Place, Vatican Museums
    ‪4 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪32 min drive‬

Room options

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Rome View (Premium Rome View

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Rome View (Premium Rome View)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds (Imperial, Spa and Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Rome View (Vista Suite, Spa/Club Lounge

10.0 out of 10
Exceptional
(2 reviews)
  • 1435 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed (Napoleon Suite

  • 1435 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed (Penthouse Suite, Spa

  • 2109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Suite, 1 King Bed (Planetarium Suite, Spa/Lounge Access)

  • 1432 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Signature Suite, 1 King Bed (Petronius Suite)

  • 2647 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 King Beds

Suite, 1 King Bed, Park and Pool View (Park Suite, Spa/Club Lounge Access)

  • 915 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Park and Pool View (Superior Suite Spa/Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite with Rome View

  • Sleeps 2

Park Suite with Park and Pool View

  • Sleeps 3

Superior Suite with Park and Pool View

  • Sleeps 2

Vista Suite with Rome View Non smoking

  • Sleeps 3

Family Connecting Room Non smoking

  • Sleeps 4

Napoleon Suite Non smoking

  • Sleeps 2

Planetarium Suite Non smoking

  • Sleeps 2

Petronius Suite Non smoking

  • Sleeps 2

Penthouse Suite Non smoking

  • Sleeps 2

Alcove Suite Non smoking

  • Sleeps 2

Deluxe King Room Non smoking

  • Sleeps 2

Deluxe Twin Room Non smoking

  • Sleeps 2

Imperial Twin Room Non smoking

  • Sleeps 2

Imperial King Room Non smoking

  • Sleeps 2

King Imperial Room with Rome View Non smoking

  • Sleeps 2

Twin Imperial Room with Rome View Non smoking

  • Sleeps 2

Deluxe King Room with Park View Non smoking

  • Sleeps 2

Deluxe Twin Room with Park View Non smoking

  • Sleeps 2

Deluxe Premium Twin Room Rome View Non smoking

  • Sleeps 2

Premium Deluxe King Room with City View

  • Sleeps 2

Room, 2 Twin Beds, Rome View (Imperial Rome View, Spa

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed, Business Lounge Access (Rome View)

  • 936 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Alcove Suite, Spa/Club Lounge Access)

7.0 out of 10
Good
(2 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, (Imperial, Spa and Club Lounge Access

9.8 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Rome View (Imperial Rome View, Spa

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Deluxe Park View)

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Deluxe Park View)

9.2 out of 10
Wonderful
(15 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Rome

City center stay.Your stay at this Trionfale resort places you within 2 miles (3 km) of Vatican Museums and Stadio Olimpico. Sistine Chapel and St. Peter's Basilica are also within 3 miles (5 km).

What's nearby

  • Monte Mario - 3 min walk - 0.2 miles
  • Piazzale Clodio - 13 min walk - 0.7 miles
  • Foro Italico - 20 min walk - 1.1 miles
  • Vatican Museums - 4 min drive - 1.2 miles
  • Agostino Gemelli University Hospital - 7 min drive - 1.6 miles

Getting around

  • Cipro Station - 3 min drive
  • Rome Balduina Station - 16 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪La Pergola - ‬1 min drive
  • ‪Caffè Belsito - ‬9 min walk
  • ‪Zen Garden 3 - ‬10 min walk
  • ‪Forno Valli - ‬10 min walk
  • ‪Uliveto Restaurant & Terrace - ‬10 min walk

About this property

Rome Cavalieri, A Waldorf Astoria Hotel

5-star luxury resort near Vatican Museums, connected to a shopping center
Rome Cavalieri, A Waldorf Astoria Hotel offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 2 restaurants and 4 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this resort measures 93647 square feet (8700 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Rome Cavalieri, A Waldorf Astoria Hotel. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Rome resort.

  • 1 building
  • 370 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Meeting rooms
  • 93647 sq ft of conference space
  • 8700 sq m of conference space
  • Built in 1963
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Rome Cavalieri, A Waldorf Astoria Hotel offers 370 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and bidets.

This Rome resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rome Cavalieri, A Waldorf Astoria Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Limo/town car service
  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 45 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 38 per person
  • 2 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with premium cable/satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 38 per person
  • Self parking fee: EUR 30.00 per day
  • Valet parking fee: EUR 45.00 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cavalieri Waldorf Astoria Hotels
Cavalieri Waldorf Astoria Hotels & Resorts
Cavalieri Waldorf Astoria Resorts
Rome Cavalieri
Rome Cavalieri Waldorf Astoria Hotels
Rome Cavalieri Waldorf Astoria Hotels & Resorts
Rome Cavalieri Waldorf Astoria Hotels Resorts
Rome Cavalieri Waldorf Astoria Resorts
Waldorf Astoria Cavalieri
Waldorf Astoria Rome Cavalieri
Hilton Hotel Rome
Hilton Rome
Rome Cavalieri Hilton
Rome Cavalieri, Waldorf Astoria Hotel Rome
Rome Cavalieri, Waldorf Astoria Hotels And Resorts
Rome Cavalieri Waldorf Astoria Hotels Resorts Hotel
Cavalieri Waldorf Astoria Hotels Resorts Hotel
Cavalieri Waldorf Astoria Hotels Resorts
Rome Cavalieri Waldorf Astoria Resort
Cavalieri Waldorf Astoria Resort
Rome Cavalieri Waldorf Astoria
Cavalieri Waldorf Astoria
Rome Cavalieri A Waldorf Astoria Hotel
Rome Cavalieri A Waldorf Astoria Resort
Rome Cavalieri, A Waldorf Astoria Hotel Rome
Rome Cavalieri, A Waldorf Astoria Hotel Resort
Rome Cavalieri, A Waldorf Astoria Hotel Resort Rome

Frequently asked questions

How close is Rome Cavalieri, A Waldorf Astoria Hotel to the airport?

Rome Cavalieri, A Waldorf Astoria Hotel is 23.2 mi (48-min drive) away from the Ciampino Airport (CIA) airport, the closest popular airport to the property.

How much does it cost to stay at Rome Cavalieri, A Waldorf Astoria Hotel?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Rome Cavalieri, A Waldorf Astoria Hotel on Jan 8, 2026 start from $337.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Rome Cavalieri, A Waldorf Astoria Hotel have an airport shuttle?

Airport shuttle services are not available at Rome Cavalieri, A Waldorf Astoria Hotel.

Does Rome Cavalieri, A Waldorf Astoria Hotel offer free breakfast?

Free breakfast isn’t provided at Rome Cavalieri, A Waldorf Astoria Hotel, but full breakfast is offered for a fee of EUR 38 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Rome Cavalieri, A Waldorf Astoria Hotel?

No, there is no casino at this resort.

What time is check-in at Rome Cavalieri, A Waldorf Astoria Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Rome Cavalieri, A Waldorf Astoria Hotel?

Free parking is not available at this resort. Self parking is available for EUR 30.00 per day, and valet parking for EUR 45.00 per day.

Does Rome Cavalieri, A Waldorf Astoria Hotel have a pool?

Rome Cavalieri, A Waldorf Astoria Hotel features 3 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Rome Cavalieri, A Waldorf Astoria Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and pool views.

Does Rome Cavalieri, A Waldorf Astoria Hotel have a spa?

This resort has a spa, which features Ayurvedic treatments, massages, and mani/pedis.

How close is Rome Cavalieri, A Waldorf Astoria Hotel to downtown Rome?

Rome Cavalieri, A Waldorf Astoria Hotel is 2 mi away from Rome.

Rome Cavalieri, A Waldorf Astoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Greg, Santa Ynez

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I found the lower level staff to be very nice. The medium level staff wanted nothing better to do than order us around like sheep. Not just one but several. Very unneeded and unnecessary. Too bad. We are returning guests and was disappointed.
Stayed 4 nights in Sep 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not the Waldorf Astoria I know

I chose this hotel for its location and views near the Vatican, which are truly excellent. The staff and service were warm and attentive, but unfortunately, the property itself does not live up to the Waldorf Astoria standard. The rooms and hallways are in serious need of modernization—the carpets were faded or stained, the furniture worn, and the overall décor felt dated, more like stepping into my great-grandmother’s house than a luxury hotel. Adding to the disappointment, my bathroom towels were frayed on more than one occasion, even after I specifically asked for replacements. With its prime location, this hotel has incredible potential, but until it undergoes a much-needed refresh, it falls short of the brand’s reputation. For the price, there are better options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2025

6/10 Okay

LEONARDA, MORENO VALLEY

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald, Halifax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Staff, absolutely amazing! Clean, gorgeous, and just timeless! Would definitely go back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this Hotel. 10 out of 10. Staff is amazing, pool and hotel is beautiful. Can't wait to go back!
Stayed 3 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Stayed 2 nights in Aug 2025

4/10 Poor

Rob

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not that luxury for luxury hotel

Hotel shower was dirty. The service was extremely terrible and rude. The bath tube drain did not work effectively. The toilet did not work properly The sink had chips in it can't add photos. Already left
Stayed 4 nights in Aug 2025

6/10 Okay

Paula

Stayed 3 nights in Aug 2025

4/10 Poor

Paula

Traveled with family
The Gym/Spa stunk like sewage the entire time. The lobby/bar area is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Harrell

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel, in an exceptional location, with an exceptional staff. The whole staff is attentive to every possible request. Simply excellent!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Itjang Stefanus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door man, check in staff and breakfast staff are very friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

patricia, toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we were out of the central city. Shuttle convenient to the city. Hotel was beautiful even though we didn't use the amenities they were great. Reception desk was very knowledgeable. Minor complaint we asked about water as it was not there and then the second night two bottles were there after we brought our own. We ate on the patio and the dining area by the pool as well as breakfast. Can say we felt like we were at a resort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2025

6/10 Okay

Jimmy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Too much cost for an old apartment complex with a fancy name slapped on it. We requested and booked a room with a view of Rome, the put us on the other side of the building facing the other apartment complexes opposite of the city center direction. When we requested them to fix our reservation they tried to charge us an extra 149 euros a night and we already paid close to $1200 for 3 nights…terrible. This Waldorf is probably the most disappointing one we have stayed at. It wasn’t terrible because the facilities were cool and unique and the complex was large, it was just too overpriced for what the rooms were and the location is too far outside of town. When it comes to real estate, the price is all about 3 things: location, location, location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jul 2025

8/10 Good

SHINKO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shinko from Los Angeles

We had a great time in a very nice hotel. The only thing I didn't like was the shower system in the room. The shower only had a half-part partition, so depending on the angle of the shower head, the bathroom got wet. I think this is a design issue that needs to be improved. Other than that, everything was wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyung

Stayed 2 nights in Jun 2025

10/10 Excellent

Jacek

Stayed 3 nights in Jun 2025

2/10 Terrible

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst experience with customer service in my life. I think a hostel wouldn't treat its guests the way my wife and I were treated. It transpired that halfway through our stay we have exceeded our pre-authorised deposit for extra charges. So on Saturday night we get a time stamped letter at 10.30pm to immediately speak to management and then we got a follow up letter at 5.30 in the morning!! We didn't notice the first letter since we came back to the room late at 2 in the morning. Our TV started flashing that we urgently need to speak to management. I spoke to management and told them I am checking out the following evening and will pay all outstanding bill then. They then accosted my wife at breakfast to pay immediately - even though they had our passports and credit card information. When I calmly complained about the aggressive nature of enforcing this, the manager snapped at me sarcastically and mockingly that we should not come back to the hotel if we have a problem with the way they run their finances. Moreover, the crowd is very rowdy and unpleasant in the hotel and the rooms and facilities are extremely dated and in desperate need of refurbishment. Would never stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Torrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were blown away by the warm welcome and support in exploring the city, including help getting last-minute access to sold-out attractions.
Stayed 5 nights in May 2025