4/10 Poor
Charlene
Traveled with group
Feb 3, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
This place was not a 4 star at all! We arrived early I asked for an early check in and I’m pretty sure the guy just pocketed the money because he said it would be $300 reals in cash to check us in early versus showing us a rate. The beds literally just had 2 sheets on it and a pillow. Not even a fitted sheet and they had stains! The mattress was showing and so uncomfortable and incredibly gross. There was a roach that came out of nowhere and was on the pillow. We asked for a change of sheets that took hours for a response. We then received only another sheet and pillow. The towels were stained, one of the elevators didn’t work to our floor so we had to always wait for the other elevator. The room is small, we were so turned off by the cleanliness we didn’t even want to try the breakfast. I do not recommend especially for the price they’re charging, better off somewhere else. We even had another neighbour blasting music at 5 am. Don’t have any high expectations and be okay with feeling like you just got scammed for your money. Also, there’s reviews of people coming in at stealing from your room! Be aware we saw it after and were afraid to have our room cleaned out our entire stay.
Charlene
Stayed 4 nights in Jan 2026