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Comfort Suites Richmond East

Property class: 2.5
Richmond guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Comfort Suites Richmond East

Exterior
Exterior
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
421 Commerce Road, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪6 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Miami University
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(72 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(31 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

In shopping district.You'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall with a stay here. Hayes Arboretum and Today's Harvest Corn Maze are also within 3 miles (5 km).

What's nearby

  • Old National Road Welcome Center - 6 min walk - 0.4 miles
  • Richmond Mall - 2 min drive - 1.6 miles
  • Wayne County Fairgrounds - 15 min drive - 11.0 miles
  • Earlham College - 15 min drive - 7.1 miles
  • Miami University - 40 min drive - 31.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 38 min drive

Restaurants

  • ‪Chick-Fil-A - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Culver's - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Comfort Suites Richmond East

Richmond guestrooms with free WiFi
Comfort Suites Richmond East offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Suites Richmond East also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

  • 80 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Comfort Suites Richmond East offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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  • Pool
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  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Frequently asked questions

How close is Comfort Suites Richmond East to the airport?

Comfort Suites Richmond East is 36.4 mi (38-min drive) away from the Dayton Intl. Airport (DAY) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Richmond East?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Richmond East on Apr 27, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Richmond East have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Richmond East.

Does Comfort Suites Richmond East offer free breakfast?

Comfort Suites Richmond East offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Comfort Suites Richmond East?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Richmond East?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Comfort Suites Richmond East?

This hotel offers free self parking.

Does Comfort Suites Richmond East have a pool?

Comfort Suites Richmond East features an indoor pool.

Does Comfort Suites Richmond East have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Richmond East to downtown Richmond?

Comfort Suites Richmond East is 3.6 mi away from Richmond.

Comfort Suites Richmond East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 564 out of 710 reviews
Rating 8 - Good. 88 out of 710 reviews
Rating 6 - Okay. 29 out of 710 reviews
Rating 4 - Poor. 15 out of 710 reviews
Rating 2 - Terrible. 14 out of 710 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great spacious just the outside noise from the freeway but otherwise it was a great stay. Staff was great and the hotel was well maintained and clean!
Stayed 1 night in Jan 2026

10/10 Excellent

Paris

Stayed 1 night in Jan 2026

10/10 Excellent

Linda, Urbana

Stayed 1 night in Jan 2026

6/10 Okay

Steven

We were happy that there was an open room. The shower floor was dirty and had a big crack in it (although it didn’t keep us from using it). When I called the front desk to report it they were aware of it and they offered us another room but we were exhausted so we stayed in the room. They did have a free br
Stayed 1 night in Dec 2025

10/10 Excellent

Camby

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room with plenty of space for 3 people.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Stayed 1 night in Jan 2026

10/10 Excellent

Schaunelle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, smells amazing, clean and comfortable beds
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

4/10 Poor

Linda, PEORIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This rating would be higher except for some check in and billing disputes. Accommodations, amenities, convenience, food, etc are all in the 4-5 star range. However, we arrived and had to wait at least 15 minutes for someone to show up at the desk. That individual acknowledged that we had a pre-paid Expedia reservation and then proceeded to make multiple errors and do-overs in a check in process that took much longer than it should have (at one point, our name seemed to have been assigned to another person's account/reservation). After the fact, we discovered we had been charged for the room directly by the hotel (on top of Expedia). When we reached out to dispute the duplicate charge, they denied ever receiving the Expedia reservation, claimed we booked directly on the date of check in, and refused the refund.They also denied any possibility that a mistake could have been made by them. This is a reminder to keep all your documentation and receipts. We are disputing the duplicate charge through our credit card company.
Stayed 1 night in Dec 2025

6/10 Okay

Kara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were big & clean, but I had reserved 2 queen beds & they gave us a king room & had no 2 beds available. Ran out of some breakfast items, such as fresh fruit & biscuits.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Deborah, Cumberland

Liked: Cleanliness, amenities, property conditions & facilities
convenient for me - right off the highway, very clean, and comfortable bed!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is virtually a brand new hotel, so it is very clean and looks cheerful and modern. Rooms are spacious with all needed “facilities”, baths esthetically pleasing. We particularly liked the staff, including the front desk and especially two chefs at breakfast who made custom order eggs!
Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Fantastic staff . Nice place it was a great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Clean room, wonderful staff
Stayed 1 night in Dec 2025

8/10 Good

Matthew, Goodrich

Stayed 4 nights in Nov 2025

10/10 Excellent

Joni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was very friendly and helpful. Breakfast was hot and tasty.
Stayed 1 night in Nov 2025

6/10 Okay

GAIL

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We has requested a handicapped room. We get a room on the 3rd floor with a bathtub..then when getting out of the shower one of the railing on the shower wall came loose and it was hanging on the wall. one of the faucets in the shower when you turned it, a shot of water came straight out, hit the shower wall and water got all over the floor. so we had to use our towels to clean it up. when we came back on thursday evening, there no fresh towels and the beds were not changed. they said they gave the help off for thanksgiving..which i understand but we needed fresh towels because we had to clean the floor with the ones we had. the front desk person brought fresh towels and looked at the facuet in the shower and once again got water all over the floor. we got that cleaned up again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was excellent. Front desk people very polite. When I got here to check in they did have the information need from hotel.com end so the ball was dropped from your end of the transaction. I would definitely stay at this hotel again not sure if I will use hotel com again
Stayed 1 night in Nov 2025