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Quality Inn and Conference Center

2.5-star property
5501 National Rd E, Richmond, IN 1-855-201-7819

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4.1 out of 5
Very good!
See all 12 Travelocity Reviews

"The room was nice on all levels. Breakfast was disappointing. Spa not available. Could be a great property but then I wouldn’t have gotten a great rat ... " More

By a verified traveler on Wed 16 Jun 2021

Points Of Interest

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Hotel Description

Hotel with an indoor pool, connected to the convention center in Richmond

City center stay

You'll find Richmond Mall and Hayes Arboretum within 3 miles (5 km) of this hotel. Also, Glenn Miller Park is within 3 miles (5 km) and Indiana Football Hall of Fame is within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 135 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include Egyptian cotton sheets, rainfall showerheads, and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Aug 12 - Aug 13

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn and Conference Center ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn and Conference Center

Everyone (6) Couples (1) Family (3)
4 out of 5

Posted by on Jul 14, 2021

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5 out of 5
The room was nice on all levels. Breakfast was disappointing. Spa not available. Could be a great property but then I wouldn’t have gotten a great rate.

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by Kay

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback on our Hotel. We are glad you enjoyed your stay! Hope to see you in the future!!!!

1 out of 5
Pool closed. No clean. Toilets didn’t work. No née room. “We are full!” Really? Empty parking lot. TV in workout room didn’t work. Also noisy guests. Don’t stay here!!!!!

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by K

We apologize for the issues you experienced with your guest room and the other issues you had.

4 out of 5
Perfect for what i needed.close to alot of restaurants.and close to freeway.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 17, 2021 by K

Thank you for the nice rating and comments. We appreciate you, and hope to see you in the near future.

4 out of 5
Taken care of nothing is the way it was and staying again

Posted by on Dec 19, 2020

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Comment from Hotel Management

Dec 20, 2020 by K

We do apologize for the inconvenience of you room, please let us know what was wrong as to we'll work hard to fix the issues you experienced. thanks for letting us know, I hope to see you in the near future.

5 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by K

Thank you for the positive rating.. We truly appreciate your feedback. We look forward to seeing you on your next trip .

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by k

Thank you for the positive review. We truly appreciate your feedback. We look forward to seeing you on your next trip .

5 out of 5
Very nice hotel and awesome price. Front desk was very accommodating. Rooms were clean.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 11, 2019 by k

Thank you for the positive review. We truly appreciate your feedback. We look forward to seeing you on your next trip .

4 out of 5
It was clean and well-kept the breakfast was good the only thing that was disappointing was that the TV did not start work very well

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Kay

Thanks for staying with us. We appreciate your feedback! I do apologize for the inconvenience that you experienced. when something like this happens please call our front desk because we could have moved you, again apologies for this Glad you enjoyed your stay, hope this will not keep you from coming back. Hope we will see you to see you in the future!!!!

3 out of 5
The bathroom could have been cleaner, there was hair on the toliet, floor and back of the bathroom door. Also, the fridge wasnt plugged in.

Posted by on Feb 28, 2019

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Comment from Hotel Management

Mar 1, 2019 by Kay

We're sorry you were unhappy - Thanks for letting us know. We are working to get the right people in the right places and get fully staffed so we don't have the issues you experienced. Hope to see you again.

About the Quality Inn and Conference Center

Location 5501 National Rd E, Richmond, IN 47374

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available. A complete renovation of Quality Inn and Conference Center was completed in July 2018. This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Airport: James M. Cox Dayton Intl. Airport (DAY) (58.5 km / 36.4 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Richmond
  • Quality Richmond
  • Quality And Conference Center
  • Quality Inn and Conference Center Hotel
  • Quality Inn and Conference Center Richmond
  • Quality Inn and Conference Center Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.