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Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Coffee service
BBQ/picnic area
Property amenity
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richmond

City center stay.Stay at this Richmond hotel and you'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Richmond Mall - 2 min drive - 1.4 miles
  • Glenn Miller Park - 4 min drive - 2.2 miles
  • Hayes Arboretum - 5 min drive - 1.8 miles
  • Earlham College - 9 min drive - 5.7 miles
  • Wayne County Fairgrounds - 16 min drive - 8.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Croatian, English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

How close is Quality Inn and Conference Center to the airport?

Quality Inn and Conference Center is 36.4 mi (35-min drive) away from the Dayton Intl. Airport (DAY) airport, the closest popular airport to the property.

Does Quality Inn and Conference Center have an airport shuttle?

Airport shuttle services are not available at Quality Inn and Conference Center.

Does Quality Inn and Conference Center offer free breakfast?

Quality Inn and Conference Center offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Quality Inn and Conference Center?

No, there is no casino at this hotel.

What time is check-in at Quality Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Is there free parking at Quality Inn and Conference Center?

This hotel offers free self parking and extended parking.

Does Quality Inn and Conference Center have a pool?

Quality Inn and Conference Center features an indoor pool.

Does Quality Inn and Conference Center have a spa?

There are no spa services available at this hotel.

How close is Quality Inn and Conference Center to downtown Richmond?

Quality Inn and Conference Center is 3.4 mi away from Richmond.

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 138 out of 1001 reviews
Rating 2 - Terrible. 135 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.

6/10 Okay

Patricia, Monticello

Traveled with partner
Disliked: Amenities, property conditions & facilities
Inconvenience pool & workout room both closed for maintenance for the entire stay. But my Expedia search included these amenities. Continental breakfast not very healthy. 1 hard boiled egg available at 7am. Hotel has a weird odor and no insulation in the walls can hear everything above below and beside your rooms.
Stayed 2 nights in Apr 2025

6/10 Okay

Emily

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Vivian

Traveled with family
Liked: Staff & service
Outside looks nice and front desk, sheets on bed inside out. Need a cleaner Shower curtain.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was excellent
Stayed 1 night in Mar 2025

2/10 Terrible

Robin

Stayed 1 night in Mar 2025

8/10 Good

jajuan

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

4/10 Poor

Jared R

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

4/10 Poor

Kristen

Someone I was not sharing my room with, was able to bypass the lock. I had my back to them, but heard men snickering. Then they shut the door. And moved on.
Stayed 1 night in Mar 2025

4/10 Poor

Glenn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location Room door safety latch was missing No place to hang clothes other than in the bathroon. Very poor room lighting TV was very slow response to come on or change volume/channels. Bed was HARD.
Stayed 2 nights in Feb 2025

2/10 Terrible

Patty

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. No kleenex tissue. Hook behind door broke. Elevator was unsafe
Stayed 1 night in Feb 2025

10/10 Excellent

albert, Middletown

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel that actually had plenty of parking for trucks
Stayed 1 night in Feb 2025

4/10 Poor

Herbert

Traveled with family
Disliked: Property conditions & facilities
Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Business traveler
Disliked: Property conditions & facilities, room comfort

Not sure I’ll stay again

The bed was terrible. The pillowcases had a peculiar smell to him.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro, Floral Park

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Reba

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Jan 2025