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MainStay Suites Raleigh - Cary

2.5 star property
Hotel near Crossroads Plaza in Cary

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Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Gym

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cary

In shopping district.You'll find Crossroads Plaza and Cary Towne Center within 2 miles (3 km) of this hotel. Lake Johnson and North Carolina State Fairgrounds are also within 3 miles (5 km).

What's nearby

  • Bowlero Cary - 6 min walk - 0.4 miles
  • Amb Day Spa - 9 min walk - 0.5 miles
  • Crossroads Plaza - 16 min walk - 0.9 miles
  • Regal Crossroads - Cary - 1 min drive - 1.3 miles
  • Lenovo Center - 4 min drive - 4.7 miles

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

MainStay Suites Raleigh - Cary

Hotel near Crossroads Plaza in Cary
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

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Red Roof Inn Raleigh Southwest - Cary
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,000 reviews
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Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

How close is MainStay Suites Raleigh - Cary to the airport?

MainStay Suites Raleigh - Cary is 10.2 mi (14-min drive) away from the Raleigh-Durham International Airport (RDU) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Mar 6, 2026 start from 71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Raleigh - Cary have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Raleigh - Cary.

Does MainStay Suites Raleigh - Cary offer free breakfast?

MainStay Suites Raleigh - Cary does not offer free breakfast.

Is there a casino at MainStay Suites Raleigh - Cary?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Raleigh - Cary?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at MainStay Suites Raleigh - Cary?

This hotel offers free self parking.

Does MainStay Suites Raleigh - Cary have a pool?

MainStay Suites Raleigh - Cary does not have a pool.

Does MainStay Suites Raleigh - Cary have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Raleigh - Cary to downtown Cary?

MainStay Suites Raleigh - Cary is 2.5 mi away from Cary.

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 149 out of 1001 reviews
Rating 2 - Terrible. 159 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ann

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty , and told the front desk unfortunately since it was the weekend they had limited availability. I paid in advance so to get the refund and find another spot would have been even more of an inconvenience due to how long refunds take . There were toe nail clippings by sofa , I chased a roach from out from under the bed , and there was balls of dust and left over legos from previous guest from who knows how long ago . I showed the front desk and they said the exterminator just came - I was advised that someone would come by and clean the room and bring more towels but that never happened and I sent my son to the front desk at a late hour he rang bell and no one came so we just made due with what we had . Very disappointed at our stay -and we’ve stayed here before
Dead roach after I chased it from the bed
Toe nail clippings from someone who previous stayed
Balls of dust and left behind legos from someone
Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was very very dirty and even when I mentioned to the front staff of toe nail clippings and cockroach that I killed because it scurried out from the bed - I was told that they just had an exterminator come … The bed was not clean underneath and the walls were dirty as well . I used my key points for the first night and extended stay and the second night is when I noticed everything .
Roach I chased from out from the bed - it’s dead in this photo and left for them to clean room - came back and it was never removed .
Toe nail clipping by the sofa
Collected dust and left behind Lego blocks from previous guest from who knows how long ago
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Disliked: Cleanliness
The staff was extremely pleasant and friendly.. but the rooms however needed some tlc. They need someone to go in and do a good deep clean in the hotel. The hotel room had an odor that wasn’t pleasant and the rust on the shower head. And the toilet didn’t seem like it wanted to flush.. and they need to change the breakfast option on their website because they do not serve it anymore
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, property conditions & facilities
Lovely staff. Clean. Kitchen utensils were kind of random. Not the best internet service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Keosha

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Shawana

Stayed 2 nights in Oct 2025

10/10 Excellent

Shawana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Upgrades. Pleasant staff
Stayed 1 night in Nov 2025

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service
Rooms are clean and good for a cheaper option
Stayed 2 nights in Nov 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled, bugs in room, room was dirty, bedding and shower curtain was dirty and I would like a refund.
Stayed 6 nights in Nov 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room air conditioner didn’t work. Second room smelled like wet dog. Third room smelled like dog. The floors were dirty and food and garbage by the night stand. Keys half worked in the doors.
Stayed 2 nights in Nov 2025

8/10 Good

Angelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room just older
Stayed 3 nights in Nov 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, amenities
Dirty room. Nice staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The building smelled like rotten fish, the sink was stomped up and wouldn’t drain, the shower head was covered in rust or filth, there were stains on the bed covers and sheets
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Stayed 3 nights in Oct 2025

8/10 Good

Shaniqua

Stayed 2 nights in Oct 2025

10/10 Excellent

Evan

Stayed 2 nights in Oct 2025

8/10 Good

Laurie

Business traveler
Liked: Staff & service
Stayed 8 nights in Oct 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

ashton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had roaches killed two IN MY ROOM! shower curtain not clean refrigerator out dated dishwasher dirty the staff was nice but I wouldn’t recommend staying here at all ! 100%truth October 2025
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction being done so a bit noisy. Checkout at 12pm was a plus.
Stayed 2 nights in Oct 2025

4/10 Poor

Melissa, Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hate to leave this review because we stayed here in aDec. 2024 and had not one complaint. But this time thefloors weren’t clean. Debris in the corners on the floor. The bed felt like an air mattress. My niece stayed in another room and the bathroom light didn’t work. My microwave was broken so I went to my niece room to heat my sandwich. Not sure if I will book here again.
Towels were also dirty. Had a whole visible foot print on it
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait 15mins for soneone to check us in....room was not up to par...floors dirty
Stayed 1 night in Oct 2025