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HOTEL SANTA MARÍA BY LAUZA

Property class: 3
3-star hotel in La Carolina

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Photo gallery for HOTEL SANTA MARÍA BY LAUZA

A breakfast table with a city view, including buildings and mountains in the background.
A modern hotel building with a prominent sign reading "HOTEL SANTAMARTA".
A hotel room with two beds, a sofa, a small table, and a large window offering a city view.
A hotel room with two beds, a sofa, a TV, and a window with a city view.
A spacious living area with a fireplace, a sofa, a television, and a glass door leading to another room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
N32-26 Inglaterra, Quito, Pichincha, 170515
  • Place, Parque La Carolina
    ‪5 min walk‬
  • Place, Chamber of Commerce of Quito
    ‪5 min walk‬
  • Place, El Jardin Mall
    ‪7 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Comfort Room, City View

A hotel room with a bed, a desk, a chair, a vase of flowers, a window with curtains, and a painting on the wall.

Comfort Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

A hotel room with a bed, a sofa, a chair, a small table, and a view of a cityscape and mountains.

Deluxe Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, 3 Bedrooms

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Family Quadruple Room, 3 Bedrooms

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a large window with curtains, a painting on the wall, and a view of a cityscape.

Classic Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

A hotel room with two beds, a sofa, a TV, and a window with a city view.

Classic Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Quito

La Carolina stay.Within a 10-minute walk of this La Carolina hotel, you'll find Chamber of Commerce of Quito and Parque La Carolina. Vivarium and El Jardin Mall are also within half a mile (1 km).

What's nearby

  • Parque La Carolina - 5 min walk - 0.3 miles
  • Chamber of Commerce of Quito - 5 min walk - 0.3 miles
  • El Jardin Mall - 7 min walk - 0.4 miles
  • Iñaquito Shopping Center - 5 min drive - 1.2 miles
  • Quicentro Shopping - 8 min drive - 1.7 miles

Getting around

  • Universidad Central Station - 5 min drive
  • Pradera Station - 9 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 43 min drive

Restaurants

  • ‪Crepes y Waffles - ‬9 min walk
  • ‪KFC - ‬9 min walk
  • ‪Western - ‬4 min walk
  • ‪Hansel & Gretel - ‬9 min walk
  • ‪Coffee Factory - ‬7 min walk

About this property

HOTEL SANTA MARÍA BY LAUZA

3-star hotel in La Carolina
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. The business-friendly HOTEL SANTA MARÍA BY LAUZA also features a vending machine, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Quito hotel is smoke free.

  • 30 guestrooms or units
  • Meeting rooms
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
HOTEL SANTA MARÍA BY LAUZA offers 30 accommodations. Beds feature premium bedding. 60-cm LED televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Limited onsite parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 60-cm LED TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 27 per room (one-way)
  • Laundry fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Frequently asked questions

How close is HOTEL SANTA MARÍA BY LAUZA to the airport?

HOTEL SANTA MARÍA BY LAUZA is 23 mi (43-min drive) away from the Mariscal Sucre Intl. Airport (UIO) airport, the closest popular airport to the property.

Does HOTEL SANTA MARÍA BY LAUZA have an airport shuttle?

HOTEL SANTA MARÍA BY LAUZA offers an airport shuttle 24 hours a day, on request, for a charge of USD 27 per room, one-way.

Does HOTEL SANTA MARÍA BY LAUZA offer free breakfast?

HOTEL SANTA MARÍA BY LAUZA offers free continental breakfast every day from 7:30 AM to 9:00 AM.

Is there a casino at HOTEL SANTA MARÍA BY LAUZA?

No, there is no casino at this hotel.

What time is check-in at HOTEL SANTA MARÍA BY LAUZA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL SANTA MARÍA BY LAUZA?

Free parking is not available at this hotel.

Does HOTEL SANTA MARÍA BY LAUZA have a pool?

HOTEL SANTA MARÍA BY LAUZA does not have a pool.

Does HOTEL SANTA MARÍA BY LAUZA have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL SANTA MARÍA BY LAUZA have a spa?

There are no spa services available at this hotel.

How close is HOTEL SANTA MARÍA BY LAUZA to downtown Quito?

HOTEL SANTA MARÍA BY LAUZA is 2.6 mi away from Quito.

HOTEL SANTA MARÍA BY LAUZA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

LAURA

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Hotel was under construction while we were there. And the staff was not prepared for the inconveniences altho they tried their best.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Edmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Pictures were not accurate.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The photos did not match what we walked into. The room had a door handle lock, no deadbolt. The bathroom window was literal slats that didn’t seal closed. It was incredibly noisy and the beds were horrendous. The gentleman at the front was very nice but I didn’t feel safe enough to stay and ended up switching hotels
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Alan

Liked: Cleanliness, staff & service
El lugar esta bien ubicado, la habitacion es amplia con una mini refri y un calentador de agua para servirte un te, lo cual me pareció excelente para este frio. En la cama te hundes, hace falta cambiar el colchón, las sabanas, almohadas y toallas, ya cumplieron su ciclo. El baño siempre tenia un olor a humedad y caño. El agua caliente y la presion es buena. Las chicas de la recepcion son muy amables y te tratan con calidez. Esta bueno para pasar una o dos noches máximo.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es solo para dormir, espacio pequeño, el baño si bien limpio y agua caliente, la cama falta más comodidad, el desayuno muy bueno
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personal en general muy amable y servicial. Pero en cuanto a camas, ropa de cama, almohadas y toallas necesitan un cambio a criterio personal.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación y camas limpias
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

thomy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy cordiales y atentos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jairo Sidney

Liked: Cleanliness, staff & service, amenities
Excelente localização, atendimento cordial e atencioso das funcionárias Lorena e Catarina.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mario

Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ernesto Orlando

Stayed 3 nights in Jan 2026
Verified review

8/10 Good

NARCISA MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025