Carlota Sustainable Design Hotel

4.0 star property
4-star boutique hotel near Independence Square
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Photo gallery for Carlota Sustainable Design Hotel

Classic Loft | 1 bedroom, premium bedding, in-room safe, individually decorated
Handrails in hallways
Rooftop terrace
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130
  • Independence Square
    ‪2 min walk‬
  • Catedral Metropolitana de Quito
    ‪5 min walk‬
  • St. Francis Catholic Church
    ‪5 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Loft

Classic Loft | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Loft

  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Quito

Central Quito getaway .With a stay at this Quito Historic Center hotel, you'll be steps from Carondelet Palace and Independence Square. Catedral Metropolitana de Quito and St. Francis Catholic Church are also within half a mile (1 km).

What's nearby

  • Independence Square - 2 min walk - 0.1 miles
  • Catedral Metropolitana de Quito - 5 min walk - 0.3 miles
  • St. Francis Catholic Church - 5 min walk - 0.3 miles
  • Basilica of the National Vow - 8 min walk - 0.5 miles
  • Calle La Ronda - 10 min walk - 0.6 miles

Getting around

  • San Francisco Station - 4 min walk
  • Chimbacalle Station - 8 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 66 min drive

Restaurants

  • ‪Café Plaza Grande - ‬2 min walk
  • ‪Vista hermosa - ‬1 min walk
  • ‪Dulceria Colonial - ‬3 min walk
  • ‪Restaurant Benalcazar - ‬5 min walk
  • ‪No tan Santo - ‬3 min walk

About this property

Carlota Sustainable Design Hotel

4-star boutique hotel near Independence Square
Carlota Sustainable Design Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A rooftop terrace, spa services, and a library are also featured at the boutique Carlota Sustainable Design Hotel. An area shuttle within 1 kilometers is available for a fee.

This 4-star Quito hotel is smoke free.

  • 12 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Carlota Sustainable Design Hotel offers 12 accommodations with laptop-compatible safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. LED televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Golondrina has couples treatment room(s). Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 24 per day); reservations required
  • Area shuttle (surcharge) up to 1 km
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • TV in common areas
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Chef service
  • Dining table
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlota Sustainable Design Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.00 per person
  • Nearby parking fee: USD 24 per day(66 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CARLOTA Hotel Quito
CARLOTA Quito
Hotel Carlota Quito
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Quito
Carlota Sustainable Design
Carlota Sustainable Design
Carlota Sustainable Design Hotel Hotel
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Hotel Hotel Quito

Frequently asked questions

How close is Carlota Sustainable Design Hotel to the airport?

Carlota Sustainable Design Hotel is 25.7 mi (66-min drive) away from the Mariscal Sucre Intl. Airport (UIO) airport, the closest popular airport to the property.

Does Carlota Sustainable Design Hotel have an airport shuttle?

Airport shuttle services are not available at Carlota Sustainable Design Hotel.

Does Carlota Sustainable Design Hotel offer free breakfast?

Free breakfast isn’t provided at Carlota Sustainable Design Hotel, but full breakfast is offered for a fee of USD 12.00 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Carlota Sustainable Design Hotel?

No, there is no casino at this hotel.

What time is check-in at Carlota Sustainable Design Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Carlota Sustainable Design Hotel?

Free parking is not available at this hotel.

Does Carlota Sustainable Design Hotel have a pool?

Carlota Sustainable Design Hotel does not have a pool.

Does Carlota Sustainable Design Hotel have a restaurant?

Carlota Sustainable Design Hotel is home to Bistro, which features Regional cuisine and brunch.

Does Carlota Sustainable Design Hotel have a spa?

Pamper yourself with a day at Golondrina, where you can enjoy massages.

How close is Carlota Sustainable Design Hotel to downtown Quito?

Carlota Sustainable Design Hotel is 0.1 mi away from Quito.

Carlota Sustainable Design Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 1 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Lovely locations and place
Stayed 2 nights in May 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in perfect location. Staff was very attentive and super friendly. The breakfast is amazing!! Make sure you uave enough time for it :) Would definitely stay there again if we were to go back to Quito.
Stayed 1 night in May 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

This hotel is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
Stayed 3 nights in Aug 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will be happy there, I was.

This plans is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place!
Stayed 3 nights in Aug 2024

6/10 Okay

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The good: It's beautiful--the outside, the lobby, the rooftop, the other common areas, the room, the bathroom. Everything. The staff is friendly and attentive. The restaurant is excellent. The bad: The walls are paper thin. Hopefully, it's not everyday that someone comes to Quito to spend their entire day and night talking on the phone, but when they do, you will be privy to those phone calls (both ends) as if you were in the room with them. So, not restful. Also, we only had hot water for the shower one of two mornings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Would not recommend - all style no substance

Given this is an expensive hotel in Quito we had high expectations. Not only were we disappointed by the size of the room we had with a bathroom that was also way too small for two people, the room itself was tired and did not live up to the boutique style we were expecting. The service also was pretty terrible and resembled something you’d get in a cheap hotel. They charge for absolutely everything and there are no ‘perks’ like you’d expect with a premium hotel. We were there for New Year’s Eve and not even a complementary glass of fizz was provided to mark the occasion. Also if you’re staying in the same room we did you’ll be able to hear the music that is on repeat on the roof terrace Overall there was no real warm feeling to the hotel, it felt cold and soul-less.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with touch of feeling of home. Staffs are very friendly. Close to Independence Square and all museums. Highly recommended for people who don’t like big crowded hotel and who appreciate good design
Stayed 3 nights in Nov 2023

8/10 Good

Doo

Traveled with family
Lovely boutique hotel, best to book thru hotel to get breakfast included.
Stayed 2 nights in Jul 2023

10/10 Excellent

Celia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jose, Key Biscayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Cecilia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, updated nicely. Wonderful hotel and restaurant staff
Stayed 4 nights in Sep 2022

10/10 Excellent

Christine

Stayed 2 nights in Jul 2022

10/10 Excellent

Jeffrey, Bainbridge Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and restaurant. Area around the hotel though is not the greatest.
Stayed 2 nights in Mar 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for people interested in Old Town

Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night.
Stayed 1 night in Jan 2022

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Amazing Hotel! Great design in common areas, rooms, and wonderful rooftop with views of the city. Walkable location.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic modernity

Fabulous small hotel with courteous staff and a unique vibe. The rooms are on the small side, but are wonderfully laid out so that they feel spacious and luxurious. Food in the restaurant is good, and the rooftop lounge has a wonderful view. Would absolutely stay here again on a trip to Quito!
Stayed 2 nights in Feb 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quito gem

Superior customer service
Stayed 11 nights in Jan 2019

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nadia Koepp

Stayed 3 nights in Jan 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel with over the top service!

We absolutely loved our stay at the Carlota! Upon arrival, we were graciously greeted by Lisabeth, who attended to all of our needs. She gave us a quick tour of this beautifully renovated property before showing us to our room. Clean and extremely well appointed, our room spanned two floors. Picture a SOHO loft in the hear of Quito's historic district. The view form the rooftop deck was an added bonus! Lisabeth then helped us arrange our transportation to Banos the next morning . Our driver was awesome! Prompt, professional and extremely friendly, he took great care of us.Thank you to Lisabeth and and the Carlota for making our first trip to Ecuador so memorable. We look forward to our next visit!
Stayed 1 night in Nov 2018