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Hotel Gala

3.0 star property
3-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Gala

Handrails in hallways
1 bedroom, premium bedding, in-room safe, desk
32-inch LED TV with cable channels, TV
32-inch LED TV with cable channels, TV
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Cathedral
    ‪5 min walk‬
  • Puebla Convention Center
    ‪13 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, in-room safe, desk

Single Room

8.2 out of 10
Very good
(23 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Puebla

Puebla Historic Center stay.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Rosario Chapel are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Puebla Convention Center - 13 min walk - 0.7 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Comal Cocina de Antojo - ‬3 min walk
  • ‪Fonda la Mexicana - ‬2 min walk
  • ‪La Florecita - ‬1 min walk

About this property

Hotel Gala

3-star hotel near Zócalo de Puebla
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gala. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Gala offers 31 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Hotel Isabel

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  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 933 reviews
$38 nightly
The price is $46
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

How close is Hotel Gala to the airport?

Hotel Gala is 21.2 mi (44-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Gala?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Gala on Jul 10, 2025 start from $24.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Gala have an airport shuttle?

Airport shuttle services are not available at Hotel Gala.

Does Hotel Gala offer free breakfast?

Hotel Gala offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Gala?

No, there is no casino at this hotel.

What time is check-in at Hotel Gala?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Gala?

This hotel offers free self parking and valet parking.

Does Hotel Gala have a pool?

Hotel Gala does not have a pool.

Does Hotel Gala have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Gala have a spa?

There are no spa services available at this hotel.

How close is Hotel Gala to downtown Puebla?

Hotel Gala is 0.4 mi away from Puebla.

Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 555 reviews
Rating 8 - Good. 168 out of 555 reviews
Rating 6 - Okay. 77 out of 555 reviews
Rating 4 - Poor. 38 out of 555 reviews
Rating 2 - Terrible. 30 out of 555 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ramon & Gabby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

6/10 Okay

Cristina

Traveled with partner
Disliked: Staff & service
Disappointed with Breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

JING HONG

Traveled with group
Disliked: Amenities, property conditions & facilities
The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yecida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIANELA

Stayed 2 nights in Jun 2024

6/10 Okay

Isaul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Stayed 1 night in Aug 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
Stayed 2 nights in Sep 2024

6/10 Okay

DENNIS

Traveled with family
Liked: Cleanliness, staff & service
Too noisy! Las cobijas y toallas, rotas y viejas. No tienen AC. Y el ventilador estaba malo!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, excellent staff and location but something must be done about ventilation. My room felt like a sauna.

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente me gustaria que tuvieran aire acondicionado.
Stayed 3 nights in Jun 2024

2/10 Terrible

MARIA D

Disliked: Staff & service
Stayed 5 nights in May 2024

8/10 Good

Azucena, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024

6/10 Okay

Geeta, NORTH POTOMAC

Traveled with group
The staff were helpful and the property had old world charm. Good value for money. Needed to be less dusty on the floors. A fan is needed for every room. Water would be helpful on each floor. Better toiletries in the shower.
Stayed 2 nights in Mar 2024

4/10 Poor

Darlene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel lacks breakfast since it only serves a few slices of fruit, a piece of bread and a coffee. If you work remotely, DO NOT stay here as the hotel is EXTREMELY SLOW. I had to use a lot of my data to provide a hotspot to my laptop. The only thing that is good is the location as it is a minute away from the main square.

8/10 Good

Thomas sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to provide shampoo and other toiletries. Bare minimum. This was not ok. Good location. The coffee is terrible. Upgrade the coffee. Terrible coffee at the roof top restaurant. This is Mexico get some good coffee. The man at night the watchman was very nice he made sure I was safe.
Stayed 1 night in Jan 2024

10/10 Excellent

Darrel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024

6/10 Okay

edward

Disliked: Amenities
Overall for price is a good location. Some issues, probably expected at the price..3 small dead insects under the pillows, with the bedbug craze underway made me nervous all night, no water in the room, you must be mobile, only stairs and lots..lots of them, Car took 30 minutes to pull from the garage. I would consider to stay again.
Stayed 1 night in Jan 2024