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Four Points By Sheraton Puebla

3.5 star property
3.5-star hotel near Galerías Serdán

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Photo gallery for Four Points By Sheraton Puebla

Lobby lounge
Fitness facility
Reception
Outdoor pool
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Place, Galerías Serdán
    ‪10 min walk‬
  • Place, Fuente de los Frailes
    ‪15 min walk‬
  • Place, Cuexcomate Volcano
    ‪10 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪38 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(89 reviews)
  • City view
  • 72 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 72 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (View)

Traditional Room, 1 King Bed (View) | View from room

Traditional Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 105 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Free WiFi
  • Restaurant
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Total with taxes and fees
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About the neighborhood

Puebla

Heart of Puebla.Within 3 miles (5 km) of this Puebla hotel, you'll find Galerías Serdán and Estrella de Puebla Observation Wheel. Finsa Industrial Park and Centro Expositor are also within 6 miles (10 km).

What's nearby

  • Galerías Serdán - 10 min walk - 0.6 miles
  • Fuente de los Frailes - 15 min walk - 0.8 miles
  • Plaza de Revolución - 7 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 7 min drive - 1.7 miles
  • Cuexcomate Volcano - 10 min drive - 1.7 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 32 min drive

Restaurants

  • ‪María Ofelia - ‬1 min walk
  • ‪Carl’s Jr. - ‬4 min walk
  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪El Camarón Guasaveño - ‬1 min walk

About this property

Four Points By Sheraton Puebla

3.5-star hotel near Galerías Serdán
Four Points By Sheraton Puebla offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1485 square feet (138 square meters) and includes conference space. The business-friendly Four Points By Sheraton Puebla also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This 3.5-star Puebla hotel is smoke free.

  • 144 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 1485 sq ft of conference space
  • 138 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Parking included
  • Free WiFi
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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 6:00 AM to 1:00 PM on weekends; MXN 275 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

How close is Four Points By Sheraton Puebla to the airport?

Four Points By Sheraton Puebla is 18.4 mi (32-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points By Sheraton Puebla?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Puebla on Apr 14, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points By Sheraton Puebla have an airport shuttle?

Airport shuttle services are not available at Four Points By Sheraton Puebla.

Does Four Points By Sheraton Puebla offer free breakfast?

Free breakfast isn’t provided at Four Points By Sheraton Puebla, but buffet breakfast is offered for a fee of MXN 275 for adults and MXN 150 for children. It's available on weekdays from 6:00 AM to noon and weekends from 6:00 AM to 1:00 PM.

Is there a casino at Four Points By Sheraton Puebla?

No, there is no casino at this hotel.

What time is check-in at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Four Points By Sheraton Puebla?

This hotel offers free self parking and valet parking.

Does Four Points By Sheraton Puebla have a pool?

Four Points By Sheraton Puebla features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Four Points By Sheraton Puebla have a restaurant?

Four Points By Sheraton Puebla is home to María Ofelia, which features international cuisine.

Does Four Points By Sheraton Puebla have a spa?

There are no spa services available at this hotel.

How close is Four Points By Sheraton Puebla to downtown Puebla?

Four Points By Sheraton Puebla is 1.8 mi away from Puebla.

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1000 out of 1273 reviews
Rating 8 - Good. 185 out of 1273 reviews
Rating 6 - Okay. 53 out of 1273 reviews
Rating 4 - Poor. 14 out of 1273 reviews
Rating 2 - Terrible. 21 out of 1273 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JORGE, SCOTTSDALE

Stayed 2 nights in Feb 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Axel

Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Monserrat

Stayed 1 night in Dec 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para quedarse en Puebla. Limpio, cómodo, tiene un oxxo 24hrs al lado, la ciclovía y bicis en renta. Muy bien
Stayed 2 nights in Nov 2025

10/10 Excellent

MARNIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. Room is serviced everyday.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good breakfast and very nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ciro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona no es la mejor, pero es conveniente para ir a varios lugares, por ejemplo Angelópolis, está a 10 minutos. El personal es muy atento, y dan muy buen servicio.
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíbles instalaciones, habitaciones muy cómodas y limpias, alberca y gym excelentes Todo el personal muy amable y con disposición para ayudar. Definitivamente regresamos!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Areli Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!!!
Stayed 1 night in Sep 2025

8/10 Good

Pramod

Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy cómodo, excelente par descansar. Todo muy limpio y buena atención por parte de los empleados. Lo recomiendo.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANA PAULA

Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Liked: Staff & service
The hotel is, as you expected, a business category. Does not exceed on any matter. But do have some backdrops... In my opinion, the pool is ridiculously small; it should be labelled as pound. You will not be able to swim inside it. and I do not like that the windows could not be open; no fresh air could come in. It is good for a quick stay, but keep in mind it will only be for sleep, not relax time in the facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and overall experience was good.
Stayed 2 nights in Jul 2025