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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel near Peoria Sports Complex in Glendale

Choose dates to view prices

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Outdoor pool, sun loungers
Reception
Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board
Free breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪12 min walk‬
  • Place, Peoria Sports Complex
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Glendale

In Glendale .Within a 15-minute walk of the hotel, you'll find Arrowhead Towne Center and Arizona Broadway Theatre. Peoria Stadium and Peoria Sports Complex are also within 2 miles (3 km).

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 12 min walk - 0.7 miles
  • Peoria Stadium - 12 min walk - 0.7 miles
  • Peoria Sports Complex - 15 min walk - 0.8 miles
  • Polar Ice Peoria - 2 min drive - 1.7 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Circle K - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel near Peoria Sports Complex in Glendale
Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly The Hotel Serene Glendale Peoria, Surestay Collection by BW. Self parking is free. A complete renovation of The Hotel Serene Glendale Peoria, Surestay Collection by BW was completed in January 2022.

This Glendale hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 1996
  • Breakfast available (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
The Hotel Serene Glendale Peoria, Surestay Collection by BW offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to the airport?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 11.5 mi (14-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on Feb 17, 2026 start from $135.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have an airport shuttle?

Airport shuttle services are not available at The Hotel Serene Glendale Peoria, Surestay Collection by BW.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW offer free breakfast?

Yes, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers free breakfast.

Is there a casino at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (11-min drive) is nearby.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

Is there free parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel offers free self parking.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

The Hotel Serene Glendale Peoria, Surestay Collection by BW features an outdoor pool.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a spa?

There are no spa services available at this hotel.

How close is The Hotel Serene Glendale Peoria, Surestay Collection by BW to downtown Glendale?

The Hotel Serene Glendale Peoria, Surestay Collection by BW is 7.5 mi away from Glendale.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Katy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
So the next door neighbors were really loud, and honestly I just felt unsafe. Ended up leaving to stay somewhere else.
Stayed 1 night in Nov 2025

8/10 Good

Dania

Stayed 1 night in Nov 2025

8/10 Good

Martha

Stayed 1 night in Nov 2025

10/10 Excellent

Esther

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Paul f

Stayed 1 night in Nov 2025

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Staff & service
Tv and phone out. Room smelled of smoke. Poor service with correcting tv.
Stayed 1 night in Oct 2025

8/10 Good

Lianne

Liked: Amenities
Nice stay, very clean, friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

jan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We went 24 hours with no tv. One staff member worked on it for an hour, to no avail. We were told Cox would be coming by “in a few minutes” to fix it. After two hours, at 11pm, we gave up. The next day, a different staff member successfully reset and reprogrammed the tv.
Stayed 2 nights in Oct 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness, staff & service
It’s an upgraded motel six that was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Martrell

Stayed 1 night in Oct 2025

10/10 Excellent

Menyana

Stayed 2 nights in Oct 2025

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Marylyn

Stayed 7 nights in Sep 2025

10/10 Excellent

Laura Vanessa

Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Stayed 3 nights in Sep 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities
High quality and great service
Stayed 2 nights in Sep 2025

6/10 Okay

Hannah

Traveled with family
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

JAYSON, LAWRENCEVILLE

Traveled with family
Disliked: Staff & service
We stayed here for a special event and met many people staying at the property for this event. I think most of the people staying in the hotel were there for the same event that would start very early Sunday morning. The event was "first come, first served" so being there early was very important. The hotel staff was aware of this. Breakfast was supposed to be included with the stay. However, breakfast service didn't start until 7am. Everyone attending the event needed to be at the location event by 7am. The normal breakfast service started at 6am, but the start time for Sunday was 7am. We asked the staff if they could please start the breakfast service early since most people at the property wouldn't be able to wait for a 7am start. The staff that was working called the hotel Management and they said "No". We were very disappointed. We understand all businesses have normal operating hours, but this was an unusual circumstance and it's sad they decided they couldn't accommodate their customers.
Stayed 1 night in Sep 2025

4/10 Poor

Collette

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 2 nights in Sep 2025

10/10 Excellent

Kameron

Stayed 1 night in Sep 2025

6/10 Okay

Angela, Magnolia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Upon check-in I asked for some water and was told by the night attendant they were out of water. The next morning the staff told me there was a water fountain and also water in the cafe area. The night front desk attendant didn’t offer us any alternatives and had an “I don’t care” attitude. Also, the shower soap dispenser was completely empty.
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fantastic. Quiet and close to everything you’d need.
Stayed 3 nights in Sep 2025

8/10 Good

Fred, scottdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two girls at the front desk are wonderful, so plesent and friendly.
Stayed 1 night in Sep 2025