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Sheraton Philadelphia University City Hotel

3.5 star property
3.5-star hotel near Drexel University

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Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Exterior
Breakfast, lunch and dinner served
Reception
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    ‪2 min walk‬
  • University of Pennsylvania
    ‪11 min walk‬
  • Philadelphia Museum of Art
    ‪2 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Lounge

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Philadelphia

Heart of Philadelphia.Within a 15-minute walk of this University City hotel, you'll find Drexel University and Children's Hospital of Philadelphia. University of Pennsylvania and Philadelphia Zoo are also within 2 miles (3 km).

What's nearby

  • Drexel University - 2 min walk - 0.1 miles
  • Children's Hospital of Philadelphia - 11 min walk - 0.6 miles
  • University of Pennsylvania - 11 min walk - 0.6 miles
  • Philadelphia Museum of Art - 2 min drive - 1.1 miles
  • Pennsylvania Convention Center - 4 min drive - 2.0 miles

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 12 min walk
  • Philadelphia Intl. Airport (PHL) - 14 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Elixr Coffee Roasters - ‬4 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪New Deck Tavern - ‬3 min walk

About this property

Sheraton Philadelphia University City Hotel

3.5-star hotel near Drexel University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This 3.5-star Philadelphia hotel is smoke free.

  • 1 building
  • 332 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 1974
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 808699

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Frequently asked questions

How close is Sheraton Philadelphia University City Hotel to the airport?

Sheraton Philadelphia University City Hotel is 9.5 mi (14-min drive) away from the Philadelphia Intl. Airport (PHL) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Philadelphia University City Hotel?

As of Sep 3, 2025, prices found for a 1-night stay for 2 adults at Sheraton Philadelphia University City Hotel on Sep 21, 2025 start from $177.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Philadelphia University City Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Philadelphia University City Hotel.

Does Sheraton Philadelphia University City Hotel offer free breakfast?

Sheraton Philadelphia University City Hotel does not offer free breakfast.

Is there a casino at Sheraton Philadelphia University City Hotel?

No, there is no casino at this hotel, but Rivers Casino (7-min drive) and Philadelphia Live! Casino and Hotel (7-min drive) are nearby.

What time is check-in at Sheraton Philadelphia University City Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Philadelphia University City Hotel?

Free parking is not available at this hotel. Self parking is available for USD 40.00 per night.

Does Sheraton Philadelphia University City Hotel have a pool?

Sheraton Philadelphia University City Hotel does not have a pool.

Does Sheraton Philadelphia University City Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Philadelphia University City Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Philadelphia University City Hotel to downtown Philadelphia?

Sheraton Philadelphia University City Hotel is 1.6 mi away from Philadelphia.

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were friendly and informative. They went out of their way to make our stay enjoyable. I would definitely stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Viktoria, New York

Stayed 1 night in May 2025

2/10 Terrible

Trudy

Disliked: Amenities
The hotel is undergoing construction, which wasn’t told to me prior to check-in. Because of the construction, the hotel alarm went off in the middle of the night and the hotel had to be evacuated. I had to walk 14 stories down to the street and stand in the rain with all the other hotel guests. The hotel offered nothing to us for the inconvenience. In addition, the construction caused a leak on my floor saturating the carpet. Loud fans were placed right outside my door for the duration of my stay. Finally, there was no hot water the entire time that I was there. I had to sponge bathe because the water was too cold to actually stand in. I’m sure most of this all relates to the construction, which was very noisy during the day, but did quiet down in the evening. There’s also no place to even get a cup of coffee in the hotel. I think it would be nice to at least have basic coffee service. Honestly, I’ve had nicer stays at roadside motels that cost a fraction of what it cost to stay here. The one positive was the staff. They were lovely and very helpful every time I interacted with them. But, until this construction is done, I would not recommend staying at this hotel.
Stayed 4 nights in May 2025

4/10 Poor

Michele

Disliked: Cleanliness, property conditions & facilities
Property under construction- which is advertised, however, there was water leakage in hall and construction started at 6am, not 8 am as advertised. Extremely noisy.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service
Under construction I know but terribly noisy in morning.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Liked: Amenities
Too much noice due to construction.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

rafaella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Workers on the floor drilling in front of our room at 7:30 am. Complained at the front desk. No one did anything.
Stayed 1 night in Apr 2025

6/10 Okay

Miriam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

Lovely staff, so-so facilities during major reno.

Wonderful staff. Bathtub did not drain. Was not informed of loud ongoing construction beforehand - or at least it was not very clear when making the reservation .
Stayed 1 night in Apr 2025

2/10 Terrible

Charles

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not good experience with the major renovation

They are undergoing a major renovation that was unknown when I book. The jack hammer, and it honestly was a jack hammer started at 9 am. Also the valet parking garage is closed in the building, but you still pay $40+ dollars for valet, but then you have to wait 35 minutes to get your car, not because there was a line but they are using another garage in 1/2 mile away.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

William

Stayed 1 night in Mar 2025

4/10 Poor

Fariha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff was incredibly nice, the rooms could benefit from an update. Unfortunately he sink wouldn't drain and then they are require valet for parking but they don't tell you that it takes up to 30 minutes to retrieve your car because it's not parked on site.
Stayed 1 night in Apr 2025

4/10 Poor

SHIH CHUN

Stayed 2 nights in Apr 2025

4/10 Poor

Ming

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The construction noise was terrible.
Stayed 1 night in Apr 2025

10/10 Excellent

David, Rancho Santa Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by Ty, who could not have been friendlier. He asked us what we wanted to see and gave us ideas for places to eat nearby. One of the best check in experiences ever. The rest of the staff was also be nice, especially those working the free breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

John

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Construction all of 2025

Construction underway until June 2026, only 2 of 4 elevators were working. Elevators were packed with guest and construction workers and sometimes they were very long waits especially if you had your bags you could not squeeze in!Very noisy with the construction and valet parking was slow.
Stayed 1 night in Mar 2025

2/10 Terrible

Dinesh, Cincinnati

Traveled with family and small children
It has construction going on and is so noisy that you cannot stay in the room at all between 9-5
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
$40 valet was the only parking option available. Horribly noisy during the day due to construction inside the building. My room was clean and the staff were pleasant. No complimentary breakfast. It was ok but way too expensive for what you get.
Stayed 1 night in Mar 2025

4/10 Poor

C H G

Disliked: Cleanliness, staff & service, room comfort

Not a great stay - Would Not Recommend

The Sheraton did not provide housecleaning, there was noisy construction daily 9-5 (no notice was provided), there appeared to be one regularly working elevator, the hathroom is poorly designed (toilet too close to the tub and 3' to the toilet paper). Would nit recommend.
Stayed 2 nights in Mar 2025