2/10 Terrible
Daniel B.
Jun 5, 2024
Needs Updating
Check in was simple. Condo was in need of repairs just with a Quick Look around. One light in the living room and master suite was not sufficient. Found all the broken lights in the master suite closet. Several places on the walls were damaged and one drawer in the kitchen had the handle pushed in with the front broken. A light was out in the master bath. Messaged them and sent pictures to tell them to try and fix these issues after we left. Next day we find the dryer doesn’t work and asked them to send someone out to look at it and their reply was to check a few things I already checked. Message them to see about getting it fixed seeing we were spending a week there and needed a dryer to dry our clothes and towels” seeing it was one of the amenities we were told we would have” and no response. By the end of the week the washer quit working also. There is no cooking pans, measuring cups and no spatulas to cook with also so we had to buy cooking supplies at Walmart. Elevators on one side worked good not great. Other side was being updated. Watch the doors on them because they show no mercy on someone being in the way and will close on you when not expected. You have to take an elevator down from the shy bridge to the lobby coming from the parking garage to get to the main elevators to go back up to your room with your luggage. One of those elevators was broken so checking in the line to get in is extensive. One escalator was broken also. Out of space to add more to this.
Daniel B.
Stayed 7 nights in May 2024