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Hilton Garden Inn Palo Alto

3.0 star property
3-star hotel near San Antonio Shopping Center

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Lobby
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

View in a map
4216 El Camino Real, Palo Alto, CA, 94306
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Place, Stanford University
    ‪6 min drive‬
  • Place, Stanford University Medical Center
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

City view

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 342 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 342 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 315 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

7.8 out of 10
Good
(7 reviews)
  • 315 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 315 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

City view

Room, 1 King Bed (Drinks & Snacks)

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.6 out of 10
Good
(4 reviews)
  • 315 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Graduate by Hilton Palo Alto

University South
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 244 reviews
$239 nightly
The price is $276
Dec 12 - Dec 13
Total with taxes and fees
Graduate by Hilton Palo Alto

About the neighborhood

Palo Alto

Heart of Palo Alto.Your stay at this Charleston Meadows hotel places you within 2 miles (3 km) of San Antonio Shopping Center and San Andreas Fault Trail. Rengstorff Park and Los Altos History Museum are also within 3 miles (5 km).

What's nearby

  • Palo Alto VA Hospital - 4 min drive - 1.2 miles
  • Stanford University - 6 min drive - 2.5 miles
  • Computer History Museum - 7 min drive - 2.9 miles
  • Stanford Stadium - 9 min drive - 3.1 miles
  • Stanford University Medical Center - 10 min drive - 3.5 miles

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪4290 Bistro - ‬7 min walk
  • ‪Holy Sushi - ‬16 min walk
  • ‪So Gong Dong Tofu House - ‬7 min walk
  • ‪Hobee's - ‬1 min walk

About this property

Hilton Garden Inn Palo Alto

3-star hotel near San Antonio Shopping Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A fitness center, a terrace, and laundry facilities are also featured at Hilton Garden Inn Palo Alto. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

  • 174 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

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Crowne Plaza Cabana, Palo Alto by IHG
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,002 reviews
$110 nightly
The price is $127
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to November 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Frequently asked questions

How close is Hilton Garden Inn Palo Alto to the airport?

Hilton Garden Inn Palo Alto is 14.1 mi (25-min drive) away from the San Carlos, CA (SQL) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Palo Alto?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Palo Alto on Dec 12, 2025 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Palo Alto have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Palo Alto.

Does Hilton Garden Inn Palo Alto offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Palo Alto, but cooked-to-order breakfast is offered for a fee of between USD 9.00 and 24.95 per person. It's available on weekdays from 6:00 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Palo Alto?

No, there is no casino at this hotel, but Casino M8trix (16-min drive) is nearby.

What time is check-in at Hilton Garden Inn Palo Alto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Palo Alto?

Free parking is not available at this hotel. Self parking is available for USD 20 per night.

Does Hilton Garden Inn Palo Alto have a pool?

Hilton Garden Inn Palo Alto does not have a pool.

Does Hilton Garden Inn Palo Alto have a restaurant?

Hilton Garden Inn Palo Alto is home to The Kitchen at Palo Alto, which features American cuisine, happy hour, and light fare.

Does Hilton Garden Inn Palo Alto have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Palo Alto to downtown Palo Alto?

Hilton Garden Inn Palo Alto is 2.5 mi away from Palo Alto.

Reviews

Hilton Garden Inn Palo Alto Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

Reviews

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Aug 2025

6/10 Okay

Karen, Evergreen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator were very slow, very crowded all the time, one was out of service for the whole stay
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Room was clean and tidy. Checked in online but still had to go to the desk. Parking is underground and there were plenty of spots on Level 2. The pool was disappointing. It’s indoor, cood and quite small. Don’t expect to swim laps. The breakfast buffet was underwhelming for the price. Be sure to bring your breakfast voucher and tell the server you paid in advance.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Candace

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter was walked in on when changing in our room. Spoke with front desk and another attendant came in to our room without knocking shortly after. Very unsafe for our family. Spoke to supervisor Gabriel. They were going to work with Expedia to refund half of our stay due to our experience
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to everything
Stayed 2 nights in Jul 2025

8/10 Good

pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, room was great. Only giving 4 stars because when I was first checking in front desk lady seemed a bit moody but not a huge deal.
Stayed 1 night in Aug 2025

8/10 Good

Bronson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with underground parking with easy access.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like that they can’t do anything about my key room so i had to go always to the front desk when i go out for they can open the room for me and be waiting until they can
Stayed 1 night in Jul 2025

6/10 Okay

Luis, bellevue

Liked: Cleanliness
The room was great, clean and spacious. I would have given the hotel 5 stars review -knowing that is a solid Hilton inn garden, nothing fancy but clean and nice. The staff and the facilities were disappointing. Hilton has signs that read “if something is wrong please bring it up to our staff and we’ll make it work. Guaranteed”. Turns out that’s not the case. I had two issues, that couldn’t have been solved but were not and staff was unwilling to make it right: 1. Gym closed at 8pm…. And staff was not able or unwilling to unlock, and 2. I was given credit for food that I couldn’t use because I booked through Expedia. This last one I was able to fight and get it waived as I “used” the credit for breakfast on site to use the credit but later was told it wouldn’t apply. They made it right, but took me much longer and complaint which could have been solved in seconds since it was their miscommunication (I had asked twice before using it that it would work and was told yes by two different staff people.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Xiangdong

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Vivian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Pleasant stay. Will book again.
Stayed 1 night in Jul 2025

8/10 Good

Andy

Stayed 1 night in Jul 2025

10/10 Excellent

Debbie, Rocklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property for our stay in Palo Alto before our meeting tomorrow great location friendly staff quiet and clean parking under hotel easy access to room highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Ramon

Traveled with group
It was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checked all the boxes

Clean, comfortable, great price.
Stayed 1 night in Jul 2025

4/10 Poor

Gurpreet

Stayed 1 night in Jul 2025

6/10 Okay

Cody

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Good clean property and rooms. Although it’s pet friendly, there’s no dedicated place for dogs to use the bathroom. Had to walk blocks away to find grassy area. AC in room worked, but if you have a little one in the pullout it blasts them first and directly. Kind of a poor room design.
Stayed 2 nights in Jul 2025