2/10 Terrible
Joseph S.
11 abr. 2025
Disappointed is an understatement
Turned up and instantly things went wrong. - Pool was disgusting and cloudy- Aircon was dripping out buckets of water onto the sofa- kettle was broken- Iron was broken- sunlounger was broken - sink was blocked- tap was brokenWe raised these things and it took more than a day to rectify most. The Aircon then broke completely. We had a 7 year old and a 7 month old baby. We were compensated 200 which in comparison to what we spent is a joke. For 5 of our 11 days we booked it was constant problems. When we mentioned that the compensation wasn’t enough to make up for the amount of problems and days caused interrupting our expensive family holiday they simply told us to leave if we want to find alternative accommodation. This is not possible with our family. I would never stay here again nor would I use Villa Keys. .
Joseph S.
Se hospedó 10 noches en abril de 2025