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Sago Palm Hotel

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Photo gallery for Sago Palm Hotel

A modern two-story building with a paved courtyard and a car parked in front.
A modern living room with a TV, a bar area, and a seating area.
A restaurant setting with a table set for a meal, including plates of food, wine glasses, and cutlery.
A hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a lamp, a small table, and a door leading to a bathroom.
A pool area with a yoga mat and a building in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a television, a desk, and a view of the sea.

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Deluxe King

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Main Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ocho Rios

City center stay.With a stay at this Ocho Rios hotel, you'll be steps from Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Turtle Beach are also within half a mile (1 km).

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.2 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Mahogany Beach - 1 min drive - 0.6 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Ocho Rios Jerk Center - ‬8 min walk
  • ‪Oceans On The Ridge - ‬5 min drive

About this property

Sago Palm Hotel

4.5-star luxury hotel near Dunn's River Falls
Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Living area
Moon Palace Jamaica – All Inclusive
Ocho Rios
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 2,153 reviews
$362 nightly
The price is $402
Oct 5 - Oct 6
Total with taxes and fees
Moon Palace Jamaica – All Inclusive

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 29 2026 to September 19 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from August 29 2026 to September 19 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Sago Palm Hotel to the airport?

Sago Palm Hotel is 10.2 mi (22-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sago Palm Hotel?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on Oct 7, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sago Palm Hotel have an airport shuttle?

Airport shuttle services are not available at Sago Palm Hotel.

How close is Sago Palm Hotel to the beach?

This hotel is a short 5-minute walk from Turtle Beach and 12-minute walk from Columbus Foot Beach. Don't forget your sunscreen!

Does Sago Palm Hotel offer free breakfast?

Free breakfast isn’t provided at Sago Palm Hotel, but cooked-to-order breakfast is offered for a fee of USD 34 for adults and USD 17 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Sago Palm Hotel?

No, there is no casino at this hotel.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Sago Palm Hotel?

This hotel offers free self parking.

Does Sago Palm Hotel have a pool?

Sago Palm Hotel features an outdoor pool. The pool will be unavailable from August 29 2026 to September 19 2026 (dates subject to change). The property will be renovating the pool from August 29 2026 to September 19 2026 (completion date subject to change).

Does Sago Palm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sago Palm Hotel have a spa?

This hotel doesn't have a spa, but it does offer body wraps, body treatments, and body scrubs.

How close is Sago Palm Hotel to downtown Ocho Rios?

Sago Palm Hotel is 0.2 mi away from Ocho Rios.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 370 reviews
Rating 8 - Good. 87 out of 370 reviews
Rating 6 - Okay. 31 out of 370 reviews
Rating 4 - Poor. 10 out of 370 reviews
Rating 2 - Terrible. 12 out of 370 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and the staff was awesome!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Kevontae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort
Stayed 4 nights in May 2026
Verified review

8/10 Good

Ainsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Evroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, friendly staff and clean property, perfect location
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay at Sago Palm. Great staff, clean rooms, good food
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kashima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking for that perfect get away to just rest, relax and reconnect with yourself or spouse this is the ideal place. Staff very friendly and professional.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sheresse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Could not have asked for better.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at Sago Palm, a boutique hotel right in Ocho Rios, within walking distance of the beach, shops, and restaurants. We enjoyed the restaurant at the hotel for breakfast (Jamaican buffet and American menu options). We also walked down the main street to The Almond Tree Restaurant for dinner and were rewarded with a beautiful sunset view overlooking the water.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tracyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was exceptional
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience and the food was amazing.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a wonderful stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The staff was lovely l, the breakfast was great. I had a pleasant experience.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

maloney Hunter

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preferences: convenience, location, and walkable to restaurants and entertainment. Two floors - all areas appeared well maintained; and the staff is excellent. Breakfast -Jamaican or American breakfast, and individual options if desired; very satisfied with breakfast options. Had breakfast only. Private airport shuttle (ask about price) and other amenities - contact the hotel for other options.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel conveniently located to all amenities in the heart of Ocho Rios was very nice. The staff were lovely. . Thank you. Comfortable hotel room - immaculate and clean as was the rest of the hotel. The breakfast was awesome with authentic delightful dishes. There is no entertainment however there a decent bar and a very nice outdoor terraced pool. Would definitely recommend and stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026

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