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The Apartment Company

3.0 star property
3-star apartment near Quayside

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Lobby sitting area
Standard Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Staircase
Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Standard Apartment, 3 Bedrooms | Iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Sunderland Road, Gateshead, England, NE10 9ND
  • The Glasshouse
    ‪5 min drive‬
  • Quayside
    ‪5 min drive‬
  • St. James' Park
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 3 Bedrooms

  • 796 sq ft
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 2 Bedrooms

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Gateshead

In Gateshead .Within 2 miles (3 km) of this Gateshead apartment, you'll find Gateshead International Stadium and Saltwell Park. The Glasshouse and Tyne Bridge are also within 3 miles (5 km).
View more Apartments in Newcastle-upon-TyneOpens in a new window

What's nearby

  • The Glasshouse - 5 min drive - 2.3 miles
  • Quayside - 5 min drive - 2.5 miles
  • Northumbria University - 5 min drive - 2.5 miles
  • University of Newcastle-upon-Tyne - 6 min drive - 3.3 miles
  • St. James' Park - 7 min drive - 3.1 miles

Getting around

  • Pelaw Station - 4 min drive
  • Heworth Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 23 min drive

Restaurants

  • ‪The Old Fox - ‬4 min walk
  • ‪The Fiddlers Three - ‬3 min drive
  • ‪Pelaw Inn - ‬2 min drive
  • ‪The Swan - ‬11 min walk
  • ‪Saji's Restaurant - ‬8 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Apartment Company

3-star apartment near Quayside
As a guest of The Apartment Company, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. The Apartment Company also features express check-out and an elevator. Self parking is free.

This 3-star Gateshead apartment is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
The Apartment Company offers 15 accommodations with DVD players and coffee/tea makers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Gateshead apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Languages

English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • 3 floors

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apartment Company Gateshead
The Company Gateshead
The Apartment Company Apartment
The Apartment Company Gateshead
The Apartment Company Apartment Gateshead

Frequently asked questions

How close is The Apartment Company to the airport?

The Apartment Company is 9.9 mi (23-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does The Apartment Company have an airport shuttle?

Airport shuttle services are not available at The Apartment Company.

How close is The Apartment Company to the beach?

This apartment is 8.8 mi (20-min drive) from Whitburn Sands and 10.7 mi (16-min drive) from Longsands Beach. Don't forget your sunscreen!

Does The Apartment Company offer free breakfast?

The Apartment Company does not offer free breakfast.

Is there a casino at The Apartment Company?

No, there is no casino at this apartment, but Genting Casino Newcastle (6-min drive) is nearby.

What time is check-in at The Apartment Company?

Check-in begins at 2:00 PM.

Is there free parking at The Apartment Company?

This apartment offers free self parking.

Does The Apartment Company have a pool?

The Apartment Company does not have a pool.

Does The Apartment Company have a spa?

There are no spa services available at this apartment.

How close is The Apartment Company to downtown Gateshead?

The Apartment Company is 1.5 mi away from Gateshead.

The Apartment Company Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 21 out of 59 reviews
Rating 6 - Okay. 10 out of 59 reviews
Rating 4 - Poor. 4 out of 59 reviews
Rating 2 - Terrible. 6 out of 59 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria Elena S.

Liked: Cleanliness

Quaint and comfortable

Property is clean but too much work for just one person who had been gracious and available to address our needs 24/7
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in two different rooms, with a total of 8 beds and every single one of them was dirty
Stayed 1 night in Nov 2019

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place smelled, beds weren't comfortable. Almost wasn't able to get checked in because no one answered the door. Saw spiders around in the complex and apartment. Pretty loud too.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Cigarette butts all around the entrance, a strong smell of marijuana in the foyer and corridor. No towels in the bathroom. We asked 3 times for towels, twice on our arrival day and the following morning when they were promised in 15 minutes but never arrived. In the end we just couldn’t wait to get dressed and leave. An excuse about the dryer not working and lack of towels because of a busy weekend was given. The curtain was just nailed up in the main bedroom. If I hadn’t paid up front I’d have walked out. This standard of apartment shouldn’t be advertised on a reputable site
Stayed 1 night in Aug 2019

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor communication/staffing

Staying in the area for work. Catering equipment and sleeping facilities were great for the money. Overall a mild stay, quiet although on a main road. Staff not around unless you call the mobile number on the front door to summon them. Locked out due to staff not telling me how to get back in (code boxes next to front door for a different key from the key they gave me) Shower cubical had mould over the silicone and didn't drain water until atleast a half hour after the shower. Sofa on the living room was ripped in several places. I have asked for a receipt twice at reception and once via email to claim this on my expenses, they haven't done this and I cannot claim it back from my work leaving me out of pocket.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms floor was dirty had not been cleaned, the sofa lounge for the third person had a big spring sticking out and exposed and no sheet supplied, tried to find a way to contact management to organise for something to be done but no one came until the night we were leaving and that was only because we chased after the supposed cleaner who knew little English. The TV was not working at first and I had to go ring outside front door buzzer for the cleaner to come to look at the TV who again knew nothing about it and was going to get someone to come look at it later, that never happened.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay again

Small hiccup with rooms, gave us 1 room apt instead of 2 but then gave us 2 singles. Apartments were nice, the lady was really friendly and would talk to you, about 10-15mins from town in a taxi. Would definitely recommend to family, very accommodating even at 2.30am when I woke the lady up for a duvet, she was very polite and helpful
Stayed 2 nights in Feb 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment at Gateshead

I arrived on the Sunday evening to be greeted by a friendly young man. He ensured I was happy with the apartment. The apartment consisted of good clean shower and toilet area, fair sized kitchenette/living room with TV and all amenities including washing machine, microwave, cooker, toaster, kettle, fridge/freezer and ironing equipment. The bedroom was large and comfortable. A great stay and yes the next time I travel to this part of the country I'll be stopping there again.
Stayed 2 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Eliane

Liked: Room comfort
Disliked: Cleanliness, staff & service

Great location. But very tired property

We chose this as it was the cheapest. Location is perfect for the metro. So we were happy with that. But the condition of the apartment was pretty bad. The sofa (only seating in the apartment) was broken. We only saw reception staff once during the whole stay. (He was helpful when we checked in - we were only left with one glass)
Stayed 3 nights in Jan 2019

8/10 Good

Daniela, Barnsley south yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Lovely stay in the apartment. Remember to take a few cooking items such as frying pan if you are eating in. Very clean apartment. Bed very comfortable n Philip was very attentive would stay again
Stayed 1 night in Dec 2018

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families or people on celebrations

My mother and I booked for 5 days, we stayed here as the location was perfect for getting to Gateshead & Newcastle, as the bus and Metro service was 2 minutes outside the front door. We did however have a bit of a family crisis on the first night, and the staff there couldn't be more helpful and totally understood our situation. Hats off to them. Thank you very much for all your help. Would definitely recommend this to anyone.
Stayed 5 nights in Nov 2018

2/10 Terrible

Eghbal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like I was in prison

2 bedroom apartments wasn’t good felt like I was in prison no view at all and we paid a lot more to get a good view.we had flat in back side of building no view at all was jus like wall .secound flat windaws wasn’t double gazing .We felt all noise and wind sound also.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, clean, good condition only 10 mins on metro to centre of Newcastle. Traffic quite noisy at night as next to road and no double glazing.
Stayed 2 nights in Oct 2018

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Most Relaxing Trip

Really friendly staff and perfectly placed for us to get the metro to Kingston Park to watch the Falcons,
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as nice as pictures suggest!

Booked this work stay based on the pictures on the booking site. Was very disappointed with the actual room but on reflection the price was cheaper than you would expect for an apartment. Lots of noise throughout the evening due to other residents banging doors and talking in corridor. Room faced the main road which was very noisy, particularly as the windows were not doubled glazed. Location was residential so a distance from restaurants etc. Felt like the accomodation would be used as emergency accomodation. Shame as the building has a lot of character and potential if the owners were to invest.
Stayed 1 night in Oct 2018

8/10 Good

Ashly, Edmonton

Liked: Staff & service, room comfort
I liked that we were close to the metro station. The appartment served our purposes and we werent bothered by anyone. We didnt like that it wasnt the cleanest when we got there and everytime someone opened a door it would slam and you can hear it loud and clear in the unit
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 5 nights in Sep 2018

6/10 Okay

Jo, beverley

The Apartment Company

This apartment block is on a very noisy road from both traffic and late night revellers. This was made worse in our instance as when we arrived the windows were wide open and we had to leave them open for the duration of our stay because the people who had been in the apartment before us obviously smoked (we could still smell it when we turned up at 6pm). When we arrived the girl who came down to see to us had no shoes on and was not sure where our apartment was. We booked the apartment for 3 people and asked how the sofa bed worked but she wasn’t sure (she did come in and try to help us though). Although the apartment was booked for 3 people there were only 2 pieces of every crockery and glassware and 2 pieces of every cutlery. Having said all of that, the apartment was adequately furnished and had everything you needed (it was exactly what it said it was). We will not be booking with them again but I am sure it is perfectly acceptable depending on what you want.
Stayed 2 nights in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was good, clean and the staff were helpful. The only criticism would be that the windows could not be opened for fresh air or the get rid of cooking smells
Stayed 4 nights in Jul 2018