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Malmaison Newcastle

Property class: 4
4-star boutique hotel near Quayside

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Photo gallery for Malmaison Newcastle

A modern lounge with a high ceiling, green plants, and a mix of seating areas including sofas and armchairs.
A restaurant with a brick wall, large arched windows, and a chandelier. Tables are set with wine glasses and plates.
A large, historic building with multiple floors, arched windows, and a prominent dome on the top.
A bar with a sign reading "THIS MUST BE THE PLACE" and a variety of bottles on shelves. There are blue upholstered chairs and a bar counter.
A lobby with a modern design, featuring a central seating area with two sofas and a coffee table, flanked by tall columns.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a framed artwork above the bed, and a nightstand with a bottle and a phone.

Standard Double Room

9.2 out of 10
Wonderful
(83 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with a large bed, grey and red bedding, a red headboard, two wall-mounted lamps, a green accent wall, and a window with grey curtains.

Standard Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Bridge View Room

A hotel room with a bed, a window, a painting, and a nightstand.

Bridge View Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Bridge View Twin

A modern hotel room with a large bed, two bedside tables, a small sofa, a window with curtains, and a city view.

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe

A hotel room with a bed, a desk with a computer, a chair, a TV, and a large window with curtains.

Club Deluxe

9.6 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Double

A hotel room with two beds, a large window with curtains, a desk, and a cabinet with glass doors.

Standard Double Double

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe Bridge View

A hotel room with a bed, a sofa, two bedside lamps, and artwork on the walls.

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a chair, and a small table.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A modern living room with a sectional sofa, a round coffee table, and a vibrant floral mural on the wall.

Suite

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Signature Suite

A modern hotel room with a large bathtub, a cozy seating area, and a large window with curtains.

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Newcastle-upon-Tyne

Quayside stay.With a stay at this Quayside hotel, you'll be steps from Quayside and Gateshead Millennium Bridge. Live Theatre Newcastle and BALTIC Centre for Contemporary Art are also within half a mile (1 km).

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 7 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Greggs - ‬4 min walk
  • ‪By the River Brew Co - ‬11 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk

About this property

Malmaison Newcastle

4-star boutique hotel near Quayside
Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The business-friendly Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

A spacious lobby with a grand piano, comfortable seating, and large windows offering a view of the outdoors.
Copthorne Hotel Newcastle
Newcastle-upon-Tyne
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, 2,010 reviews
$74 nightly
The price is $89
Nov 8 - Nov 9
Total with taxes and fees
Copthorne Hotel Newcastle

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with satellite premium channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Malmaison Newcastle to the airport?

Malmaison Newcastle is 7.8 mi (17-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Malmaison Newcastle?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Nov 15, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Newcastle have an airport shuttle?

Airport shuttle services are not available at Malmaison Newcastle.

How close is Malmaison Newcastle to the beach?

This hotel is 9 mi (12-min drive) from Longsands Beach and 10.7 mi (24-min drive) from Whitley Sands. Don't forget your sunscreen!

Does Malmaison Newcastle offer free breakfast?

Free breakfast isn’t provided at Malmaison Newcastle, but full breakfast is offered for a fee of GBP 23 for adults and GBP 12 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison Newcastle?

No, there is no casino at this hotel, but Genting Casino Newcastle (15-min walk) is nearby.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Newcastle?

Free parking is not available at this hotel. Self parking is available for GBP 10 per night.

Does Malmaison Newcastle have a pool?

Malmaison Newcastle does not have a pool.

Does Malmaison Newcastle have a restaurant?

Malmaison Newcastle is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison Newcastle have a spa?

This hotel has a spa, which features hot stone massages, facials, and aromatherapy.

How close is Malmaison Newcastle to downtown Newcastle-upon-Tyne?

Malmaison Newcastle is 0.3 mi away from Newcastle-upon-Tyne.

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a great location! Great food and staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good quirky hotel, nice spacious rooms and great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Good thing nice place very good
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing warm welcome from a great team on arrival.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and generally all round great from check in to check out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with the warmest of welcomes. Great location for both the ouseburn and town. Nice and quiet on quayside.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were . Food and service in the restaurant was fantastic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a birthday, room was lovely and clean! Breakfast was great. We ended up extending our stay for another night. Sunday lunch is a must! We will definitely return.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super accomodating and helpful. Great hotel, great location, great service and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart hotel in a great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, clean rooms and great staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds amazing views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room but wasn’t totally clean
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with good Staff the location on the key side is lovely but it is a walk up to the city Centre or a Q3 bus which is not that frequent or walking to Manors Metro which is quite a distance and not a very pleasant walk
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned on the river, convenient location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, whole experience faultless
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean room. Staff, very helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for us is a regular room but which was actually really large. We’d have liked the gym to be a bit bigger and for the coffee shop to open before 9am - this didn’t detract from our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Malmaison Newcastle for a business trip and had a great experience. The room was clean, comfortable and quiet, making it easy to relax after a long day. The Quayside location is excellent, with plenty of places to eat and drink nearby. The breakfast was excellent, with a good choice of freshly cooked options alongside a buffet offering pastries, fresh fruit, granola and hot drinks. Friendly staff and a smooth check-in made for a hassle-free stay. Would happily stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars and restaurants along the Quayside.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent variety for breakfast. Prompt service. Reception very helpful and professional
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - good position in the city
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026

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