2/10 Terrible
KEITH, MADISON
Business traveler
May 22, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On Saturday night, the hotel allowed guests to hang out and party and listen to Latin music, I would be pissed if it was 70s rock 'n' roll, but they did so until 1 AM. I tried to go to sleep at 9 PM. The hotel elevator did not work at all. They Travelocity or Expedia site that I booked the room through said that they had breakfast. Their breakfast consisted of coffee, oatmeal, two tangerines, one banana and about eight apples. There was no breakfast. Plus, with the elevator being out of service, it was an absolute chore, taking things up and down the steps to the second floor even. I was cooking in a barbecue contest and needed to sauté some butter garlic and tried to do so on their "stove" and it barely got warm and did not even melt. The tilein the bathroom was coming up and the grout would come up with your foot when you stepped on it. The room itself has plenty of space, and uncomfortable sofa, a comfortable recliner, a so so comfortable bed, but I doubt very seriously if I would ever stay there again. I have been much happier at home2suites, comfort suites, and other hotels in the area. on a scale of one to 10, I would score at 3.5. The hotel clearly has potential, but it is not kept well and most times I had to go down every day and get coffee for my room and half the time when I tried to do that, there was no one stationed at the front desk. So, going up and down the steps to request. Coffee was a pain in the ass. OK, I will change my grade to a 3.0. Sorry!
KEITH
Stayed 5 nights in May 2025