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"room was a bit unclean. some debris and dirt along the edges of the rug where it meets the wall. there was an opened packet of personal lubrication fo ... " More

By a verified traveler on Tue 19 Oct 2021

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Hotel Description

3-star hotel near Tanger Outlet Southaven

In shopping district

Within a 10-minute walk of the hotel, you'll find Baptist Memorial Hospital and Semmes-Murphey Clinic. Also, Baptist Memorial Hospital-DeSoto is within half a mile (1 km) and Southaven Towne Center is within 2 miles (3 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include hydromassage showerheads, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room Dec 19 - Dec 20

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Memphis Southaven ratings based on 11 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Memphis Southaven

Everyone (5) Family (2)
5 out of 5
room was a bit unclean. some debris and dirt along the edges of the rug where it meets the wall. there was an opened packet of personal lubrication found. ick!

Posted by on Oct 19, 2021

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5 out of 5
The staff was very friendly and helpful. The room was clean and very comfortable. I would stay here again.

Posted by on Aug 13, 2021

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1 out of 5

Posted by on Mar 27, 2021

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5 out of 5
The room was spotless and up-to-date. I wish I had been informed that the pool would not be open before I booked the room. That was one of the reasons I chose this location.

Posted by on Jul 20, 2020

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2 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Amy Halper

Thank you for your review! We appreciate your loyalty, and would love to here what we can improve on. We are sorry that your stay wasn't the best and know we are doing everything we can to improve!

2 out of 5

Not up to standards for a Marriott.

Pros: Bed was comfortable.
Cons: Do not advertise for things you do not have or serve.
Advertising for The Bistro and Cocktails all over the lobby and in the room. But, there are no mixed drinks available. They do not serve liquor at this time. All food is prepared in a small toaster oven. No continental breakfast. Bathtub in room is very small. Was not satisfied with the amenities for the price the price of $200.00 for one night.

Posted by , from Atoka, Tennessee on Feb 21, 2017

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Comment from Hotel Management

Feb 26, 2017 by larry

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

2 out of 5

Don't stay at this location

Pros: Close restaurants
The maid only switched out towels...did not clean the room or empty garbage. The room was extremely small. They advertised free breakfast but it cost $9.00 per person.

Posted by , from Vicksburg, MS, USA on Oct 24, 2012

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4 out of 5

Staff was great and very friendly!

Pros: Close restaurants, Free Internet, Quiet
Hotel very clean and centrally located near many restaurants and easy access to the highway.

Posted by , from Atlanta, GA, USA on Nov 2, 2011

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5 out of 5

Stayed in May of 2010

Stayed while attending a wedding in Oxford. Everything was great here - we were allowed to check in early - the desk clerk was very friendly - he gave us an upgrade for a discounted price plus gave us coupons for "free breakfast" - it is not free at this hotel - but was very good!! The bed was super-comfortable - I stayed with my 3 teenage boys and had a suite - the only things we didn't like was the bathroom was in my bedroom - which means they had to come into my bedroom to go to the bathroom and the pool had so much chlorine they only stayed for a few minutes and their eyes burned for hours after. Very clean hotel!!

Posted by on May 23, 2010

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4 out of 5

Marriott visit

The front desk clerk was rude at night . We had to wait a while . Never will I stay again. The rooms were very nice.

Posted by on Mar 2, 2010

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About the Courtyard by Marriott Memphis Southaven

Location 7225 Sleepy Hollow Dr, Southaven, MS 38671

Property Features

Courtyard by Marriott Memphis Southaven offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Memphis Southaven. An area shuttle within 7 miles and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This 3-star Southaven hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 7 miles
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Memphis Southaven offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Memphis Hotel Southaven
  • Courtyard Marriott Memphis Southaven
  • Courtyard Marriott Southaven
  • Courtyard Memphis Southaven
  • Courtyard Southaven
  • Courtyard By Marriott Memphis Southaven Hotel Southaven
  • Courtyard Marriott Memphis Southaven Hotel
  • Courtyard Southaven
  • Southaven Courtyard
  • Courtyard by Marriott Memphis Southaven Hotel
  • Courtyard by Marriott Memphis Southaven Southaven
  • Courtyard by Marriott Memphis Southaven Hotel Southaven

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.