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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Mazatlan International Center

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free cabanas, pool umbrellas
Aerial view
Premium bedding, down comforters, pillowtop beds, in-room safe
5 restaurants, breakfast, lunch, dinner served; international cuisine
4 bars/lounges, swim-up bar, poolside bar, beach bar
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • On private beachOn private beachOn private beach
  • Spa
  • KitchenKitchenKitchen

Check out the area

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
  • Popular LocationMazagua Aquatic Park19 min walk
  • Popular LocationWitches Beach7 min drive
  • Popular LocationMazatlan International Center8 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)38 min drive

Room options

View all photos for Master Suite

In-room dining

Master Suite

  • 419 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, Ocean View

  • 973 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Pueblo Bonito Mazatlan - All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.4 out of 5, Excellent, (1002)
The price is $283
per night
$283 total
includes taxes & fees
May 29 - May 30
Pueblo Bonito Mazatlan - All Inclusive

About the neighborhood

Mazatlán

Beachside getaway.Your stay at this Cerritos property places you within 2 miles (3 km) of Mazagua Aquatic Park and Witches Beach. Marina Mazatlan Golf Course and Mazatlan International Center are also within 3 miles (5 km).

What's nearby

  • Mazagua Aquatic Park - 19 min walk
  • Witches Beach - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Galerias Mazatlan - 10 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 39 min drive

Restaurants

  • Tacos Capeados Carmen - 6 min drive
  • La Tambora - 19 min walk
  • Kelly's Bar - 5 min walk
  • Playa Brujas - 18 min walk
  • Sushi Salads - 12 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5-star beachfront property near Mazatlan International Center
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mazatlán property.

  • 378 guestrooms or units
  • 15 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Kid's club
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Mazatlán property provides complimentary wireless Internet access. LED televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to the airport?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is 22.5 mi (39-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on May 16, 2024 start from $243.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have an airport shuttle?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 40 per person, roundtrip.

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free breakfast?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers free buffet breakfast every day from 8:00 AM to 11:30 AM.

Is there a casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, there is no casino at this property, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are nearby.

What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM.

Is there free parking at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

This property offers free self parking and valet parking.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive features 3 outdoor pools and a children's pool.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a beachfront location, and al fresco dining.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a spa?

Pamper yourself with a day at Armonia Spa, where you can enjoy sports massages, facials, and mani/pedis.

How close is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive to downtown Mazatlán?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is 0.3 mi away from La Florida.

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 248 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pools, dining and landscaping are exquisite!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our trip, the front desk employee Jacob made a great first impression and was so welcoming. Alejandro and Oscar in the bar area of Kelly's took great care of us and was a pleasure every time we went. Jose and Jorge at the swim up adult bar were so attentive and nice.
Stayed 9 nights in Jan 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Abram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the food, staff, service was exceptional!
Stayed 5 nights in Jan 2024

6/10 Okay

melissa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I did like that the property was secluded but the room needed lots of updates, broken lamp, bed was not comfortable, no amenities like iron and iron board, lotion, robes etc we felt like we were an inconvenience to the staff the entire trip. They acted like they really didn’t care that we were there and language was a huge barrier. If you don’t speak fluent Spanish its not for you. Things that I had emailed about including transportation we not correct, i had specified transportation that did NOT stop at other resorts- we spent 3 hours on a shuttle- also when going to the sister resort in town again they were not helpful and we got in a jam after taking taxi ride and had to give him all of our money for 2 blocks ride. All in all i would not return with so many things on the negative side, however the town itself was fun and we enjoyed the culture and especially the cooking class we took and the old town.
Stayed 5 nights in Dec 2023

4/10 Poor

Douglas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had 5 nights all inclusive and ate all means on site. After the first full day my wife became violently ill with severe cramps, vomitting and diarrhea. She was like that for 3 full days, unable to leave the room and not able to eat anything. She drank only electrolites purchased at the store on site. We contacted our personal health provider in Mazatlan who said all indications pointed to food poisoning or salmonella. As we live in Mazatlan we wanted to leave and asked about a refund or credit for the remaining days at Expedia and daily at the hotel. Our request was denied by the manager and Expedia did not reply to us until after our stay was over. We are unhappy with this experience.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the experience. The Staff went out of their way to make us feel special as guests.
Stayed 6 nights in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
A beautiful resort with lush green landscaping. An adult pool and family pool made it nice to make a choice. Very good food
Stayed 4 nights in Nov 2023

10/10 Excellent

Georgina, Santa Fe Springs

Stayed 3 nights in Sep 2023