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Hotel Hofgarten

4.0 star property
4-star hotel near Lucerne Town Hall

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Photo gallery for Hotel Hofgarten

Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served
Lobby
Hallway
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Stadthofstrasse 14, Lucerne, LU, 6006
  • Place, Lake Side Promenade
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪8 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Triple Room, 1 Bedroom, Non Smoking

  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Lucerne

Heart of Lucerne.Within a 15-minute walk of the hotel, you'll find Lucerne Town Hall and Chapel Bridge. Hofkirche and Hertensteinstrasse are also within half a mile (1 km).

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Lion Monument - 5 min walk - 0.3 miles
  • Grand Casino Lucerne - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 8 min walk - 0.5 miles
  • Chapel Bridge - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Barbatti - ‬3 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬4 min walk
  • ‪Chäs Barmettler - ‬3 min walk
  • ‪Luzernerhof Restaurant - ‬3 min walk
  • ‪Max Chocolatier - ‬3 min walk

About this property

Hotel Hofgarten

4-star hotel near Lucerne Town Hall
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hofgarten. Free self parking is available.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hofgarten offers 19 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Valet parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hofgarten Lucerne
Hotel Hofgarten
Hotel Hofgarten Lucerne
Hofgarten Hotel Lucerne
Hotel Hofgarten Hotel
Hotel Hofgarten Lucerne
Hotel Hofgarten Hotel Lucerne

Frequently asked questions

How close is Hotel Hofgarten to the airport?

Hotel Hofgarten is 42.1 mi (65-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Hotel Hofgarten have an airport shuttle?

Airport shuttle services are not available at Hotel Hofgarten.

How close is Hotel Hofgarten to the beach?

This hotel is 11.3 mi (21-min drive) from Seebad Eich.

Does Hotel Hofgarten offer free breakfast?

Hotel Hofgarten offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Hofgarten?

No, there is no casino at this hotel, but Grand Casino Lucerne (5-min walk) is nearby.

What time is check-in at Hotel Hofgarten?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Hofgarten?

This hotel offers free self parking. Valet parking is available for CHF 25.00 per night.

Does Hotel Hofgarten have a pool?

Hotel Hofgarten does not have a pool.

Does Hotel Hofgarten have a restaurant?

Hotel Hofgarten is home to Hofgarten, which features Mediterranean cuisine and brunch.

Does Hotel Hofgarten have a spa?

There are no spa services available at this hotel.

How close is Hotel Hofgarten to downtown Lucerne?

Hotel Hofgarten is 0.4 mi away from Lucerne.

Hotel Hofgarten Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 509 reviews
Rating 8 - Good. 208 out of 509 reviews
Rating 6 - Okay. 31 out of 509 reviews
Rating 4 - Poor. 12 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkompliziert, angenehm, freundlich, sauber, gut gelegen.
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, room comfort

Bad experience

Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice Verdict. First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Stayed 1 night in Jun 2022
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personal! Nice ambiance. Great breakfast!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities

Right place for turists

Nice hotel, close to public transportation and the center. Staff is very friendly and happy to help
Stayed 2 nights in May 2020
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring people run this hotel. It was a pleasure to stay here. Location for site seeing was fabulous
Stayed 1 night in Feb 2020
Verified

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception desk was super nice, works hard at making customers feel home at breakfast
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room - great view and delicious breakfast included. Be sure to have dinner in their restaurant - amazing food!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous break at a fabulous hotel

Stayed four nights at the Hofgarten. Lovely hotel, really well located. Everyone we met there was friendly and helpful and knowledgeable about the area. Breakfast buffet was good, made even better by the freshly made coffee. Lucerne is a great place for a holiday and I wouldn’t hesitate to recommend this hotel
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Qualität des Morgenessens

Sehr gemütlich, ruhig und im Stadtzentrum. Perfekte Lage.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included), great location, staff very pleasant and helpful. Room could have used air conditioning.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Swiss adventure

For the price paid we couldn’t fault this hotel, great sized room, comfy beds, nice and clean, there was also a fan in the room which came in handy! Great choice for breakfast, which was included in the price. All the staff were polite and helpful, we had free water everyday, use of umbrellas and reception staff helped with booking tickets and making restaurant reservations, nothing was too much trouble, good location, could not fault it, we had a great stay and would come again
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Breakfast in the garden was very pleasant.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice city hotel by the lake

Lovely hotel, close to lake and city centre. No air conditioning can make for warm nights. Staff were very friendly and helpful. Restaurant food was also very good, if a little expensive. I would stay again.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Cafouillis informatique

Suite à une erreur d’hôtelscom j’ai été transféré au Rebstock....!
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was spotlessly clean. What I love most are the very accommodating and cheerful people at the reception during check-in. Happy that I have chosen this hotel, will surely come back!
Stayed 1 night in Jun 2019
Verified

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut und angenehm

Ein freundlicher Empfang. Zentrale Lage. In die Jahre gekommene Infrastruktur (Zimmer). Aufmerksame Bedienung. Ich würde das Hotel wieder wählen.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr geschmackvoll eingerichtetes Zimmer, freundliches Personal und ein qualitativ hervorragendes Frühstücksbuffet
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice, older building, great location, but definitely very noisy if you get a room towards the busy road.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geheimtipp

Wir besuchen jedes Jahr das Blues Festival in Luzern und dieser tolle Event lassen wir jeweils durch einen 3- tägigen Aufenthalt im Hotel Hofgarten abrunden. Dank dem freundlichen, familiären Service fühlen wir uns jedes mal bestens aufgehoben und sehr willkommen. Hier ist der Gast noch "König". Perfekte Lage, tolle Küche, sehr freundliches, aufmerksames Personal...…. Wir kommen wieder!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel!

The hotel location was great, room was clean, breakfast was good and staff could not have been more friendly or helpful. I had to catch an early morning train when I left so they packed me a lunch to go. I had a wonderful stay at Hotel Hofgarten and would highly recommend to anyone visiting Lucerne!
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切、便利

部屋は狭いが角部屋で窓が2つあり開放的、ホテルスタッフの対応は親切で好感が持てた。中央駅にも割と近く便利。
Stayed 3 nights in Oct 2018
Verified

8/10 Good

young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 만족

시내에 위치해 역, 호수, 마켓등 도보이용가능.직원들이 친절하고 아침식도 좋았다.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir konnten bereits 11.30 h am Ankunftstag das Zimmer beziehen.Das Personal vom Chef bis zu den Angestellten sind sehr Gastfreundlich. Das Hotel ist sehr zu empfehlen.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Schönes Hotel in Altstadtnähe u. nur einen Steinwurf vom Vierwaldstätter See entfernt. Tolles Frühstücksbuffet. Top Preis-Leistungsverhältnis!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The restaurant was excellent. Great location. Very comfortable bed and room.
Stayed 3 nights in Sep 2018