Quality Inn & Suites

2.5 star property
Hotel near Buddy Holly Center in Lubbock

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Lobby
Desk, iron/ironing board, WiFi, bed sheets
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
5828 I 27 S, Lubbock, TX, 79404
  • Buddy Holly Center
    ‪4 min drive‬
  • Texas Tech University
    ‪6 min drive‬
  • University Medical Center
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Lubbock

City center stay.Within 3 miles (5 km) of this Lubbock hotel, you'll find Clapp Park and Hub City Unleashed Dog Park. Municipal Garden and Arts Center and Spectrum & OMNI Theater are also within 3 miles (5 km).

What's nearby

  • Buddy Holly Center - 4 min drive - 3.3 miles
  • Texas Tech University - 6 min drive - 4.2 miles
  • United Supermarkets Arena - 8 min drive - 5.4 miles
  • University Medical Center - 8 min drive - 6.8 miles
  • Covenant Lakeside Hospital - 8 min drive - 4.7 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Buddy Holly Center in Lubbock
Quality Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. Wired Internet is free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly Quality Inn & Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Lubbock hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

How close is Quality Inn & Suites to the airport?

Quality Inn & Suites is 10.1 mi (13-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jun 1, 2025 start from $58.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites.

Does Quality Inn & Suites offer free breakfast?

Yes, Quality Inn & Suites offers free breakfast.

Is there a casino at Quality Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Quality Inn & Suites?

This hotel offers free self parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites features an indoor pool.

Does Quality Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites to downtown Lubbock?

Quality Inn & Suites is 2.6 mi away from Lubbock.

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 107 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Stayed 2 nights in Apr 2025

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We chose a hotel that had a hottub and paid more for it. We got there around 6 pm and the pool and hottub were full of women and their toddlers until 9 pm. Our room feature two areas of vomit, one on the wall and one on the bedskirt. The ac did not work until the girl at the front desk came in and reset it. This helped with the stale smell. My daughter is disabled and uses a power chair so we had an accessible room. The shower chair was broken and there was no handheld shower head. The hairdryer did not work at all. The girl at the front desk was doing maintenance and housekeeping along with checking people in. Very disappointed.
Stayed 1 night in Mar 2025

6/10 Okay

Megen

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Night staff was on the phone with a friend entire time while checking us in. Did not explain anything i had to ask about breakfast and pool hrs. Morning staff was chatting amongst themselves but polite when a guest came up. Place is average but cheap. Also for a while was the only place with a working jacuzzi.
Stayed 2 nights in Feb 2025

6/10 Okay

Breck

Average
Stayed 5 nights in Feb 2025

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet, the workers are kind and friendly.
Stayed 7 nights in Feb 2025

8/10 Good

Gabriel

Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Stayed 1 night in Jan 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Arlin

Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Sathi Reddy

Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Harlee

Liked: Cleanliness, staff & service, room comfort
No hot water!
Stayed 2 nights in Dec 2024

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

we stayed there for the pool and hot tub and the hot tub was not working.
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Traveled with family
Good experience
Stayed 1 night in Nov 2024

2/10 Terrible

Lloyd

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was friendly ,however front desk clerk was very unprofessional and unwilling to help in anyway with a like it or leave attitude , unable to make change for the onsite washer and dryer facilities, etc....upon check out and in order to refund my mandatory 100 dollar cash deposit for incidentals desk clerk,laundry staff and housekeeper (which spoke not a lick of English language) rushed to inspect my room making me feel as though I was some sort of low life thug. I won't be staying at this run down property anymore . My door barely locked , the smoke detector was removed and missing,the phone didn't work properly, the carpet is heavily soiled as is the couch not to mention having 2 different color cushions obviously mismatched , water in shower barely got hot , the desk in the room was soiled then just painted over to cover up what should have been cleaned up . This place used to be a decent hotel I've stayed here in the past and didn't have any complaints but it's not good anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Liked: Amenities
ty
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Stayed 1 night in Oct 2024