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Quality Inn University

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing

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Photo gallery for Quality Inn University

Interior
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    ‪2 min drive‬
  • Michigan State University
    ‪3 min drive‬
  • Lansing Center
    ‪5 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lansing

Heart of Lansing.You'll find Michigan State University and Plymouth Congregational Church within 2 miles (3 km) of this hotel. Lansing Fire Station No. 8 and Massage & Wellness are also within 2 miles (3 km).

What's nearby

  • Eastwood Towne Center - 2 min drive - 2.2 miles
  • Michigan State University - 3 min drive - 1.4 miles
  • Potter Park Zoo - 4 min drive - 2.7 miles
  • Lansing Center - 5 min drive - 4.2 miles
  • Michigan State Capitol - 6 min drive - 4.5 miles

Getting around

  • East Lansing Station - 4 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Mac's Bar - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Quality Inn University

Family-friendly hotel with 1 indoor pools, connected to the convention center in Lansing
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
  • 105 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Frequently asked questions

How close is Quality Inn University to the airport?

Quality Inn University is 5.6 mi (10-min drive) away from the Lansing, MI (LAN-Capital Region Intl.) airport, the closest popular airport to the property.

Does Quality Inn University have an airport shuttle?

Airport shuttle services are not available at Quality Inn University.

Does Quality Inn University offer free breakfast?

Quality Inn University offers free buffet breakfast every day.

Is there a casino at Quality Inn University?

No, there is no casino at this hotel.

What time is check-in at Quality Inn University?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn University?

This hotel offers free self parking.

Does Quality Inn University have a pool?

Quality Inn University features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Quality Inn University have a spa?

There are no spa services available at this hotel.

How close is Quality Inn University to downtown Lansing?

Quality Inn University is 2.5 mi away from Lansing.

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 135 reviews
Rating 8 - Good. 28 out of 135 reviews
Rating 6 - Okay. 22 out of 135 reviews
Rating 4 - Poor. 15 out of 135 reviews
Rating 2 - Terrible. 29 out of 135 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Stayed 1 night in Apr 2025

2/10 Terrible

danielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend at all

Had to wait over twenty minutes to checkin because nobody was at the counter and couldnt find anyone. Asked for towels for the kids to dry off at the pool, the person said there wasnt any left. The entire place is run down chipped floors, ceiling bowing all over the place, stains on the bed, stains on the lights. Room was about 76 degrees, tried to turn the air on and set it at 70 but only heat came on. Pillows were super low grade and bunchy. Room smelled of pot and was musty all at the same time. The only thing that was decent was the pool. It said it was remodeled late last year but they were half attempts at covering up the lack of upkeep. People were out in the "hangout" area and instead of letting people know they had to go to their rooms, they simply just shut the lights out on everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Nice room. Big pool. Great value for the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids except there were never towels at the pool where it was designated to be. The breakfast provided was great!! Loved how much space there was around the pool and dining area!!!! Front desk was very nice and helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Dacoda

Stayed 1 night in Jan 2025

2/10 Terrible

Kelly

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, dirty, lots of noise and fighting
Stayed 2 nights in Feb 2025

4/10 Poor

Carl

Disliked: Room comfort

Not my cup of tea

Tell about 12am kidsyelling and screaming and pounding and stumping then after that it was the adults turn to have there fun you could smell weed and we was close to front desk so they had to of knew pounding on doors and doors slamming all through the night yelling and im shure fighting
Stayed 1 night in Feb 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

Just ok is not ok

This hotel was just ok. The hotel is older and the room has had some recent updates and was clean but the pool area was tired looking and not inviting. There was no hot water in the room. It was lukewarm at best (both evening and morning). There was no thermostat control in my room, nor an exterior window and no fan in the bathroom, which made the air in the room feel thick. The walls are thin and one of the adjacent rooms had their tv blaring a good hour or more after I tried to go to sleep. Breakfast was decent. Unless I cannot find any other decent place to stay in the area, I wont be back.
Stayed 1 night in Feb 2025

10/10 Excellent

BRIAN, Lakewood

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Stayed 2 nights in Feb 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, property conditions & facilities, room comfort

Wont be staying here again

Will not be staying here again. Probably in one of the worst areas of Lansing please please please if you're reading this go to a different hotel. It was so bad I had to cancel my reservation early and go to Country Inn and Suites in Lansing, they were great!
Stayed 1 night in Feb 2025

8/10 Good

Harold O

Stayed 1 night in Nov 2024

10/10 Excellent

Harold O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not on bus route
Stayed 1 night in Jan 2025

6/10 Okay

Brady

Traveled with family
Shower leaked water into the rest of the bathroom flooding it.
Stayed 1 night in Jan 2025

8/10 Good

JAMES

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
Worked for what I needed
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2025

6/10 Okay

Jordan

Liked: Cleanliness, property conditions & facilities
The only thing I didn’t like was that my tv wouldn’t work
Stayed 2 nights in Dec 2024

4/10 Poor

Zachary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unclean with a sticky floor. Bedspread was dirty. Lottery ticket in room from previous occupant. Asked at front desk about refund. Was told someone would get in touch with me. Have called multiple times. Was told today the money was refunded. Have not recieved it yet
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold O

Liked: Cleanliness, staff & service, property conditions & facilities
Gaps under room doors
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024