2/10 Terrible
Cathrine
Traveled with family and small children
Feb 7, 2026
Room 162 has leak the whole time i was there. Water dripping from the ceiling,the water in the sink does not go down right away,hot shower gets hotter and hotter the longer it use. Yet this hotel says 5 star it’s more of 3 star. Old structure hotel. The only best part is the breakfast was great. I told the concierge twice about the leak,i told the cleaning person twice about the leak put note right where the leak coming from and just keep saying it fix then they have a nerve to rush us to check out when no one apologize to us for the inconvenience. Then i book a specific spot by the swimming pool for my nephew birthday and last minute they give it to someone that book a cooking class without telling us and that made me angry. Then on their website it says “beach 5 min walk “ yeah not beach for swimming it’s for surfing it’s dirty and wave is strong. They should specify it the beach is only good for surfing. Very disappointed with hotel and we stayed 6 nights.

Cathrine
Stayed 6 nights in Jan 2026



























