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HARRIS Hotel & Residence Riverview Kuta Bali

Property class: 4
Family-friendly 4-star hotel near Kuta Beach

Choose dates to view prices

Photo gallery for HARRIS Hotel & Residence Riverview Kuta Bali

A hotel with a central swimming pool, multiple balconies, and outdoor seating areas.
A modern hotel room with a flat-screen TV, a dining area with orange chairs, a grey sofa, and a balcony with curtains.
A modern indoor space with a long table and multiple chairs, large windows, and indoor plants.
A modern hotel room with a bed, a seating area with two chairs, a small table, and a wardrobe.
A hotel courtyard with a swimming pool, outdoor seating, and multiple balconies.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Kuta No. 62A, Kuta, Badung, Kuta, Bali, 80361
  • Place, Honorary Consulate of the Netherlands
    ‪4 min walk‬
  • Place, Mall Bali Galeria
    ‪10 min walk‬
  • Place, Kuta Night Market
    ‪13 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪9 min drive‬

Room options

View all photos for Harris Room

A bathroom with a shower, a sink, a mirror, and a towel rack.

Harris Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (HARRIS)

A modern hotel room with a dining area, a sofa, and a view of the city.

Family Room (HARRIS)

  • 764 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Bedroom (HARRIS Residence)

A modern hotel room with a dining area, a sofa, a TV, and a balcony with a view of buildings.

Room, 1 Bedroom (HARRIS Residence)

  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms (HARRIS Residences)

A modern living room with a sofa, a dining table with chairs, and a TV mounted on the wall.

Room, 2 Bedrooms (HARRIS Residences)

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (HARRIS)

A modern hotel room with a large bed, a bench, a bedside table, and a wall-mounted light fixture.

Room (HARRIS)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for HARRIS Unique Room

A modern hotel room with a bed, a seating area with two chairs, a small table, and a wardrobe.

HARRIS Unique Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for HARRIS Unique, One Bedroom

A modern hotel room with a flat-screen TV, a dining area with orange chairs, a grey sofa, and a balcony with curtains.

HARRIS Unique, One Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for HARRIS Unique, Two Bedroom

A hotel room with a large bed, a bedside table, a mirror, and a wall-mounted artwork.

HARRIS Unique, Two Bedroom

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Harris Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Harris One Bedroom Residence

A bed with a towel shaped like a person, pillows, and a wall-mounted light fixture.

Harris One Bedroom Residence

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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Holiday Inn Express Bali Sunset Road by IHG

Sunset Road
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 48 reviews
$31 nightly
The price is $34
Sep 25 - Sep 26
Total with taxes and fees
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About the neighborhood

Kuta

Raya Kuta stay.Your stay at this Raya Kuta hotel places you within 2 miles (3 km) of Kuta Beach and Legian Beach. Seminyak Beach and Double Six Beach are also within 3 miles (5 km).

What's nearby

  • Honorary Consulate of the Netherlands - 4 min walk - 0.3 miles
  • Mall Bali Galeria - 10 min walk - 0.6 miles
  • Kuta Night Market - 13 min walk - 0.7 miles
  • Legian Road - 15 min walk - 0.8 miles
  • Kuta Beach - 2 min drive - 1.0 mile

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 18 min drive

Restaurants

  • ‪Soto Ayam & Nasi Rawon Khas Surabaya "Cak So - ‬5 min walk
  • ‪Dijon Café - ‬7 min walk
  • ‪Galmaegi Korean BBQ - ‬5 min walk
  • ‪Cwie Mie Malang - ‬8 min walk
  • ‪De Dapoer Cafe - ‬1 min walk

About this property

HARRIS Hotel & Residence Riverview Kuta Bali

Family-friendly 4-star hotel near Kuta Beach
HARRIS Hotel & Residence Riverview Kuta Bali offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly HARRIS Hotel & Residence Riverview Kuta Bali. A shuttle from the airport to the hotel (available on request) is available for a fee. Self parking is free.

This 4-star Kuta hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
HARRIS Hotel & Residence Riverview Kuta Bali offers 125 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Hening Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

A swimming pool surrounded by lush greenery and outdoor seating areas.
HARRIS Hotel & Residence Sunset Road Bali
Sunset Road
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 115 reviews
$28 nightly
The price is $30
Sep 24 - Sep 25
Total with taxes and fees
HARRIS Hotel & Residence Sunset Road Bali

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 1:00 PM to 2:00 PM on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 650000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: IDR 650000 (from 5 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Property Registration Number 55110, 8120012001526

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Harris Hotel Kuta Riverview
Harris Hotel Riverview
Harris Hotel Riverview Kuta
Harris Kuta Riverview
Harris Kuta Riverview Hotel
Harris Riverview
Harris Riverview Kuta
Hotel Harris Kuta Riverview
Hotel Harris Riverview
Hotel Harris Riverview Kuta
HARRIS Hotel & Residences Riverview Kuta Bali
Harris Hotel And Residences Riverview Kuta
Harris & Riverview Kuta Bali
HARRIS Hotel Residence Riverview Kuta Bali
HARRIS Hotel & Residence Riverview Kuta Bali Kuta
HARRIS Hotel & Residence Riverview Kuta Bali Hotel
HARRIS Hotel & Residence Riverview Kuta Bali Hotel Kuta
HARRIS Hotel Residence Riverview Kuta Bali CHSE Certified

Frequently asked questions

How close is HARRIS Hotel & Residence Riverview Kuta Bali to the airport?

HARRIS Hotel & Residence Riverview Kuta Bali is 3.5 mi (18-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

How much does it cost to stay at HARRIS Hotel & Residence Riverview Kuta Bali?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at HARRIS Hotel & Residence Riverview Kuta Bali on Aug 27, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HARRIS Hotel & Residence Riverview Kuta Bali have an airport shuttle?

HARRIS Hotel & Residence Riverview Kuta Bali offers a shuttle from the airport to the hotel from 1:00 PM to 2:00 PM, on request, for a charge of IDR 650000 per vehicle.

How close is HARRIS Hotel & Residence Riverview Kuta Bali to the beach?

This hotel is 1.5 mi (10-min drive) from Kuta Beach and 1.8 mi (12-min drive) from Legian Beach. Don't forget your sunscreen!

Does HARRIS Hotel & Residence Riverview Kuta Bali offer free breakfast?

Free breakfast isn’t provided at HARRIS Hotel & Residence Riverview Kuta Bali, but buffet breakfast is offered for a fee of IDR 120000 for adults and IDR 60000 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at HARRIS Hotel & Residence Riverview Kuta Bali?

No, there is no casino at this hotel.

What time is check-in at HARRIS Hotel & Residence Riverview Kuta Bali?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at HARRIS Hotel & Residence Riverview Kuta Bali?

This hotel offers free self parking and extended parking.

Does HARRIS Hotel & Residence Riverview Kuta Bali have a pool?

HARRIS Hotel & Residence Riverview Kuta Bali features 3 outdoor pools and a children's pool.

Does HARRIS Hotel & Residence Riverview Kuta Bali have a restaurant?

Yes, there is a restaurant on site.

Does HARRIS Hotel & Residence Riverview Kuta Bali have a spa?

Pamper yourself with a day at Hening Spa, where you can enjoy body scrubs, mani/pedis, and facials.

How close is HARRIS Hotel & Residence Riverview Kuta Bali to downtown Kuta?

HARRIS Hotel & Residence Riverview Kuta Bali is 0.9 mi away from Kuta.

HARRIS Hotel & Residence Riverview Kuta Bali Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 123 reviews
Rating 8 - Good. 53 out of 123 reviews
Rating 6 - Okay. 27 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very warm and friendly, I feel like at home...
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Yosia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Enjoyed the stay.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Yosia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel. Enjoyed the stay. Conveniently located next to the mall
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Harris hotel with 2 young children. Everyone was kind to us! The family room was good sized. The shower area was poorly designed though b 3 pools to access was good fun for them. The buffet breakfast offered many options for us,their iced coffee was very good. There is a small shop next door otherwise you must use taxi option. We would stay again 😊
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

ARUNADEVI

Disliked: Cleanliness, property conditions & facilities
Hotel is in terrible condition. Rooms definitely need an uplift and renovation.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Giopre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite old, though still in good condition. It needs a remodelling job. The buffet breakfast was not the best but ok.
Stayed 4 nights in Oct 2024
Verified review

4/10 Poor

cheyenne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were great and amazing. Good buffet breakfast. There was no facilities that were mentioned. No child center, no working gym, the pool fence and tiles were all smashed so you wound cut all your feet or fall off a literal cliff side. Very run down hotel with great staff.
Stayed 7 nights in Jan 2024
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel in general is quite outdated compared to the photos. Rooms need alot of work, no basic amenities in the rooms i.e plates, bowls, cutlery etc no microwave either. In the bathrooms no shampoo/conditioner/body wash which other hotels generally provide. Kids pool is quite seperate from the main/adult pools so you have to choose which one you want to be at for the day. Breakfast is quite underwhelming so don't expect much however, staff are very friendly and willing to go above and beyond should you need anything.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river is not that nice to look at due to the garbage and surrounding old buildings. Mosquitos all around so can’t leave your window/door open! We spent some time killing mosquitoes so we didn’t have to sleep with them feeding on us. The staff is super friendly and they have security at the entrance gate which adds some extra security. Room was spacious and breakfast buffet was great ! Bar was open for the swim up pool. Close enough to airport but not in walking distance to beach - approx 30mins
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Adam Troy

No complaints around the room, breakfast or staff. Advertised as having 3 pools and swim up bar, kids club, but only one pool currently operating and seats removed from swim up COFFEE bar. No alcohol available for sale within the hotel which was very disappointing and not stated anywhere within any advertisements.
Stayed 9 nights in Oct 2023
Verified review

4/10 Poor

Tjhan

Disliked: Cleanliness, property conditions & facilities
Late night checking experience was bad.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Kamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Au top
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expectrd

Pool area was nice but shaded, room was dirty, damp and smelly and very loud at night. Breakfast wasn't great. Food was expensive. Need a total refurb- very surprised it's classed as 4 stars.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good choice for family trip

Room are good and comfort for family trip. Helpful staff, responsive when we request for hairdryer for our room. We enjoyed the breakfast and swimming pool. The cons is the floor of the toilet are not well-designed which the water are partly contained and doesn't fully flow into the drainage outlet.
Verified review

10/10 Excellent

Nor Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean. Room is big and spacious. Service slightly poor. Shopping area quite far from the hotel. But can still walk to the shopping area.
Verified review

10/10 Excellent

A.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities. Friendly and warm staff members. We'll be back again in the future. Cheers guys!
Verified review

6/10 Okay

niky

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

房間的設施維修差

優點：房間大，還算乾淨，早餐不錯 缺點：房間內的廚房設施壞了，無法使用，連插頭都沒電。wifi非常非常的慢，房卡無法開門，每天都得請櫃台處理
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعه للمره الثانيه . الفندق سعره ممتاز وقريب من المطار ويعتبر بنظري نقطه ممتازه للانطلاق . الخدمه والنظافه رائعه . يوجد بجانبه سوبر ماركت وكنتاكي ودومينوز بيتزا .
Verified review

8/10 Good

kazumi

Liked: Cleanliness, staff & service, room comfort

リゾートでゆったりというより、アクティブ派に向いているホテルです。

ホテルの従業員さんがみんな若く元気いっぱいでした。 従業員さん、警備員さん、みなさん挨拶も笑顔でよかったと思います。 頼んだこともすぐにやってくれますので、助かりました。 プールも何か所かありましたが、入ったのはメインプールだけでした。子供たちは一日２回３回と泳いでいました。 ホテル内のwifi、よく使えました。私たちは１階のプールサイドの２ベッドルームに宿泊しましたが、お湯の出もよく熱いお湯が出ました。しかし、３階に泊まった友人の部屋は、お湯がぬるかったそうです。 朝食も悪くなく、毎日少しずつメニューが変わり、楽しめました。 立地は悪くないです。デンパサールにも、空港にも近く、バイパスにある大きなマーケットやスーパーにもタクシーで200円くらいで行けました。歩いて５分くらいのところにケンタッキーやピザハットがあり、スーパーマーケットも併設してるので、何度か利用しました。。海までは少し距離がありますが、クタビーチまで散歩しながら歩いて15分～20分くらいでした。 立地が観光地より少し街よりなので、周りのレストランやワルンがそこそこ安くておいしくてよかったです。 今回16泊と長くお世話になりましたが、十分満足のできる滞在でした。 しかし、１点残念なのは、大晦日のガラディナー。エアコンが効きすぎて冷蔵庫のようで、長く見ていられませんでした。それが残念。 今回、２組７人２週間の滞在お世話になりました。ありがとうございました。
Verified review

6/10 Okay

David

cant blame hotel for dirty beaches

The hotel was far away from the beach.The beach was so filled with garbage that it was unusable ..The staff was very good ..best I have seen anywhere
Verified review

8/10 Good

Farida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar Keluarga dengan Harga Terjangkau

Saya menginap bersama keluarga - 4 orang. Kamar keluarga luas, nyaman, dan harga terjangkau. Kami memesan kamar keluarga tanpa sarapan. Namun, banyak tempat makan di sekitar hotel yang sudah buka dari pagi dan harganya murah, bersih, dan lezat. Hotel terletak di kawasan yang strategis namun tidak terlalu ramai seperti kawasan turis lainnya di Kuta. Kamar keluarga di Hotel ini saya rekomendasikan bagi Anda yang melakukan travel dengan keluarga.
Verified review

2/10 Terrible

Rainnie

Disliked: Cleanliness, property conditions & facilities, room comfort

There is a MOUSE in the room! Very dirty hotel

There is a mouse in the hotel room. Cleanliness terrible. Nice interior design for family room. Bed is very comfortable.Staffs attendance is efficient.
Verified review

8/10 Good

Yasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the favorite hotels I stayed during my time in Bali! Upon arrival we were warmly welcomed by the extremely friendly staffs. We had four great evenings here, which obviously also added up to the experience. We truly enjoyed the facilities within the hotel vicinity. The scenery was great and it was a relieve to be in such a quiet and peaceful environment. All respect for the general manager/staffs who does a great job here; a true sample of excellent hospitality!
Verified review

4/10 Poor

Lisa

Liked: Room comfort
Disliked: Property conditions & facilities

More suited to Eastern world than western world

Im not sure how this hotel is 4 star I would rate it 2 star at best it is mainly set up for the eastern world especially food wise they cater for Asian/Indonesian more than aussie/nz menu very limited for lunch and tea if you order room service expect your plates still to be outside your room for a couple of days covered in flies this happened twice to us everyday there seemed to be something broken eg waffle machine blender for fresh juice broken for 3 dqays then we stopped asking breakfast variety very limted staff very limited in English the shuttle driver was great but it was easier trying to book tours through the stand beside hotel out front they were really cheap and helpful and had a lot of brochures on tours where the hotel one hardly had any and were quite hard to communicate with. Pool was nice and hardly any one in it rooms were clean except for shower which had mould all up it rooms have been cheaply done we got a large room which had a hot plate in it but was pointless as nothing to cook on it or cutlery air con good but very very noisy location not to bad about 2.5km from beach or 3/4 hr walk if you want quiet and out of town this would be ideal
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
We had a two bed apartment here but basic amenities for an apartment were missing. For example there were only 2 cups provided. The kitchette was a sink, singe gas ring (which cost extra) and a fridge - no bin, utensils, bowls, etc to use. We wanted an apartment so we can grab a simple breakfast before starting out day but there was no way to do that in this apartment. The apartment was tidy and cleaned daily but was also a little worn down and the toilet could have been nicer. For the money it was OK, but I would look for a different hotel next time. Hotel staff were excellent, friendly and helpful