When we reserved rooms for 4 nights, nowhere did it say construction was happening on the building from 8am-5pm. If we had known that, we would have chosen a different hotel. The next day, we found out there would be no water from 11am-5pm. Why didn't they tell us when we checked in? We had to arrange our schedule around their water issue. On one of the nights, our toilet kept running, an effect of turning the water off. They worked to get us another room but it took an hour and it was already late.
Breakfast was subpar, I get that it wouldn't be stellar but the scrambled eggs were too watery and there was no whole wheat bread or apples.
On our first morning there, we needed tissues in our room. I asked at the front desk and the man there told me the didn't offer tissues anymore. After we switched rooms after the toilet issue, there were tissues in our new room. I don't appreciate being lied to because someone was too lazy to look for a box of tissues.
The room they moved us to was odd. There were no sprinkler heads and the curtain wasn't attached right. The base of the toilet had urine on it.
We've stayed in these properties before with no problems. After this experience where it seemed everything was bad, we won't ever stay there again.
On a positive note, there was one man who did help. He was very apologetic and nice and I appreciate the effort he put in to make things right.