6/10 Okay
Nizar
Traveled with family
Jul 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Front desk girl with braids in her hair was terrible. She doesn’t smile, doesn’t seem like she wants to help guests. Asked her for a wall adapter, she told me to go buy one?! Asked “you guys don’t have any?” She then opened a drawer FULL of them and gave me one. Why? Why are you purposely making guests stay difficult? On top of that, the front desk people are trained to lie (yes I say lie) to every guest by saying “sorry we don’t have an extra key card right now, come back tmrw” which at first I thought was weird until I came back next day and was told same thing. I forcefully asked for an extra key card for the room. Heard others ask for one upon check in only to be told same thing. Pool is very tiny; only about 10 tanning beds and about 5-6 chairs. Went down at 10:10 am (opens at 10am) only to find people put their towels/belongings on the beds to reserve them while they ate breakfast etc. That was super annoying. Also, the view from the room was terrible. You either get a view of the “garden” which is just the sitting area in between the hotel lobby and the pool or at the building across the hotel which is old and nasty. Also, room was very small; smallest of the 3 rooms I have stayed in at 3 different hotels during my stay in Turkey (all being 2 twin bed basic rooms). The only good part of this hotel was location, very close to Hagia Sophia Mosque, the Blue Mosque, train station, and shopping/food districts.
Nizar
Stayed 3 nights in Jul 2025
