See all properties

The Guesthouse by the Hey Hotel

3.0 star property
3-star hotel in Central Interlaken, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Standard Double Room | Bathroom | Towels
Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (CHF 25 per person)
Family Quadruple Room | Bathroom | Towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.0 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2

You may also like

Ad
Luxury Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, oven, stovetop

Swiss Hotel Apartments-Interlaken

Central Interlaken
  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.7 out of 5, Exceptional, 24 reviews
$752 nightly
The price is $781
Dec 3 - Dec 4
Total with taxes and fees
Swiss Hotel Apartments-Interlaken

About the neighborhood

Interlaken

Central Interlaken stay.With a stay at this Central Interlaken hotel, you'll be steps from Hoeheweg and Kunsthaus Interlaken. Höhematte Park and Alpine Garden are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 8 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

3-star hotel in Central Interlaken, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. Ski storage, tour/ticket assistance, and a front-desk safe are also featured at The Guesthouse by the Hey Hotel.
  • 60 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Bar or lounge
  • Dining venue
The Guesthouse by the Hey Hotel offers 60 accommodations with safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
The Hey Hotel
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 461 reviews
$193 nightly
The price is $209
Dec 9 - Dec 10
Total with taxes and fees
The Hey Hotel

Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

How close is The Guesthouse by the Hey Hotel to the airport?

The Guesthouse by the Hey Hotel is 31.7 mi (42-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on Dec 4, 2025 start from $152.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Guesthouse by the Hey Hotel have an airport shuttle?

Airport shuttle services are not available at The Guesthouse by the Hey Hotel.

Does The Guesthouse by the Hey Hotel offer free breakfast?

Free breakfast isn’t provided at The Guesthouse by the Hey Hotel, but buffet breakfast is offered for a fee of CHF 25 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at The Guesthouse by the Hey Hotel?

No, there is no casino at this hotel, but Interlaken Casino (7-min walk) is nearby.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Guesthouse by the Hey Hotel?

Free parking is not available at this hotel.

Does The Guesthouse by the Hey Hotel have a pool?

The Guesthouse by the Hey Hotel does not have a pool.

Does The Guesthouse by the Hey Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Guesthouse by the Hey Hotel have a spa?

There are no spa services available at this hotel.

How close is The Guesthouse by the Hey Hotel to downtown Interlaken?

The Guesthouse by the Hey Hotel is 0.1 mi away from Interlaken.

Reviews

The Guesthouse by the Hey Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 138 out of 364 reviews
Rating 8 - Good. 110 out of 364 reviews
Rating 6 - Okay. 55 out of 364 reviews
Rating 4 - Poor. 37 out of 364 reviews
Rating 2 - Terrible. 24 out of 364 reviews

Reviews

4/10 Poor

Faiza

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has no Ac no phone in room to contact front desk no fridge price very high no amenities
Stayed 3 nights in Aug 2025

8/10 Good

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025

8/10 Good

Gaurav

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room service didn't clean the room even once during the 5 days stay even when reminded on the front desk. Location is great though for commute, grocery and restaurants.
Stayed 4 nights in Aug 2025

2/10 Terrible

Akash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2025

6/10 Okay

Sukhdeep

Stayed 3 nights in Aug 2025

10/10 Excellent

Yuliya

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Abel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jane Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again.
Stayed 2 nights in Aug 2025

6/10 Okay

Naveen

It was hot summer and room didn’t have AC
Stayed 5 nights in Aug 2025

8/10 Good

Jacky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and convenient to transportation. The onlh thing we are not prepared was there is no air condition inside the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xue

Stayed 1 night in Aug 2025

8/10 Good

Dzmitry

Traveled with partner
Liked: Cleanliness, staff & service
The location of the hotel is in a great area, located in the heart of the city. Everything close by. The rooms on the other hand were tiny and the beds were uncomfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service
At first, I thought we were at the wrong place! It doesn’t look like the typical hotel that we know and the building is old. We were welcomed with a vintage elevator. Our kids were scared to get in but honestly, it was a different but kinda fun experience. When we arrived their lobby was a mess! There were boxes everywhere. The lady receptionist was very nice and accommodating. Since we arrived a little early, she let us store our luggage so we can explore while waiting for our room to be ready. After few hours, we went back to check in, and wow! What a surprise! It’s like a different hotel. It was organized and clean! When we got our keys and enter our room,
Stayed 2 nights in Aug 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
The Guesthouse lacks the amenities of the main hotel. Our room lacked a coffee maker and or tea kettle, leaving us unable to make coffee. The hotel provided a small coffee urn, but it was empty by 8:30 AM and not refilled. The bed was uncomfortable, with only one small pillow per guest. Additionally, there was no air conditioning, and leaving the windows open made the room noisy and lacked privacy due to the rooms directly across the narrow street. Overall, I would not recommend this place and would not pay the price for a 4-star hotel when it is more akin to a 2-star establishment.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property has no air conditioning and therefore unpleasant on the 30 plus degree days. Walk in bath / shower was slippery and unsafe. Suggest anyone over 60 avoid the place. No love in this place by management.
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025

8/10 Good

Nihad, Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabella

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet seemed off and on. No air conditioning but sooo glad there was a fan
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

No AC. Not recommended. Impossible to enjoy.

We stayed at the Hey Hotel in Interlaken in mid-August and booked three quadruple rooms for our family. The location is excellent, right in the heart of town, and the service was very good—staff were friendly and helpful throughout our stay. However, the rooms were extremely hot during the summer. While fans were provided, they weren’t sufficient to make the rooms comfortable, and the lack of a fridge or cooler made it even more challenging, especially for a family. Despite the great service, the heat made our stay difficult. We would not recommend this hotel during the summer months. I do not recommend this place and will not book it unless there is AC in the room.
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This property is all about their location close to train, stores and places to eat.. Nice facilities overall but the value is kind of poor for the high cost. If we were to do it again we would stay in another smaller town nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed here for 2 nights in the height of August - 3 of us in a family room (2 single beds downstairs and 2 on an upstairs mezzanine). There is no air conditioning but there were 2 fans, which were adequate. The room is very clean and very convenient for walking to the bus stop (which is free with a card from the accommodation) and only 10 mins walk from the railway station. Not a cheap place to stay - but nowhere is in Interlaken. Breakfast costs 25 Swiss Francs per person (which we did not try). Beds were very comfortable. Internet access was good (and free). Staff were very helpful, lending us an electric adaptor as our normal European one didnt match Swiss sockets. It would be good if a kettle was provided in the room. Overall we'd recommend this place to stay.
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We understood the main differences between the guest house and the hotel before we went. Guest house doesn’t have hvac and room food get warm and humid without window open. We didn’t get bugs in the room though. The 4 bedroom apartment was adequate for us but being top level with upper beds where there was a slanted ceiling led to bumping heads a few times. Good for small children but not adults. However stairs were very narrow. Ideal a good stay and very conveniently located with lots of options all around.
Stayed 3 nights in Aug 2025