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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
3-star hotel in Willowbrook

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Exterior
Free daily on-the-go breakfast
Reception
37-inch flat-screen TV with cable channels, TV, MP3 dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7655 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪1 min walk‬
  • Place, Mountasia Houston
    ‪10 min walk‬
  • Place, Aerodrome
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 632 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 890 sq ft
  • Sleeps 7
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

  • 494 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

  • 890 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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  • Pool
  • Pet friendly
  • Parking included
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4.2 out of 5, Very Good, 682 reviews
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The price is $80
May 17 - May 18
Total with taxes and fees
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About the neighborhood

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Mountasia Houston and Aerodrome are also within 2 miles (3 km).

What's nearby

  • Willowbrook Mall - 1 min walk - 0.1 miles
  • Mountasia Houston - 10 min walk - 0.6 miles
  • Stone Moves Indoor Rock Climbing - 12 min walk - 0.7 miles
  • Aerodrome - 13 min walk - 0.7 miles
  • Bowlero Willowbrook - 3 min drive - 2.1 miles

Getting around

  • Houston Station - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪In-N-Out Burger - ‬3 min walk
  • ‪Food Court (Willowbrook Mall) - ‬14 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Portillo's - ‬6 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

3-star hotel in Willowbrook
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at Homewood Suites by Hilton Houston - Willowbrook Mall. Self parking is free.

This 3-star Houston hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Homewood Suites by Hilton Houston - Willowbrook Mall offers 72 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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May 5 - May 6
Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

How close is Homewood Suites by Hilton Houston - Willowbrook Mall to the airport?

Homewood Suites by Hilton Houston - Willowbrook Mall is 17.8 mi (30-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Homewood Suites by Hilton Houston - Willowbrook Mall?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Houston - Willowbrook Mall on May 3, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Homewood Suites by Hilton Houston - Willowbrook Mall have an airport shuttle?

Airport shuttle services are not available at Homewood Suites by Hilton Houston - Willowbrook Mall.

Does Homewood Suites by Hilton Houston - Willowbrook Mall offer free breakfast?

Homewood Suites by Hilton Houston - Willowbrook Mall offers free on-the-go breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Homewood Suites by Hilton Houston - Willowbrook Mall?

No, there is no casino at this hotel.

What time is check-in at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Homewood Suites by Hilton Houston - Willowbrook Mall?

This hotel offers free self parking.

Does Homewood Suites by Hilton Houston - Willowbrook Mall have a pool?

Homewood Suites by Hilton Houston - Willowbrook Mall does not have a pool.

Does Homewood Suites by Hilton Houston - Willowbrook Mall have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites by Hilton Houston - Willowbrook Mall to downtown Houston?

Homewood Suites by Hilton Houston - Willowbrook Mall is 17.6 mi away from Houston.

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 432 reviews
Rating 8 - Good. 99 out of 432 reviews
Rating 6 - Okay. 34 out of 432 reviews
Rating 4 - Poor. 24 out of 432 reviews
Rating 2 - Terrible. 29 out of 432 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gustavo

Stayed 2 nights in Dec 2025

4/10 Poor

Leo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean at all—there was grease all over the walls. Front desk service was extremely poor and unprofessional. When I requested an upgrade to a two-bedroom suite, it took an unreasonable amount of time to process. To make matters worse, I was charged once and then charged again because the front desk associate gave me the wrong price initially. Being double-charged due to staff incompetence is completely unacceptable.
Stayed 1 night in Jan 2026

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When we got to the hotel, the lady at the front desk gave my room I booked to someone else. I used my points to get that room because I figured why not indulge on the best room that was available. The first room she gave us was horrible. It was hot, the windows faced a wall, the bathroom had dim lights. The third floor seemed like they was renovating and we ended up with the worst room. When I went to ask her about putting us in another room, she didn’t want me to talk, put her hand up in my face so that she could finish saying what she wanted and then asked what did I want her to do? When I finally got another room it was a copy of the other but atleast the ac worked, the room was lit and it seemed clean as best. I normally love to stay at hiltons but this location needs to educate that lady that checked us in. Did not have a good experience and wished I could get my money back or have my points put back. Horrible customer service and attitude of the worker. She didn’t verify who booked what rooms.
Stayed 1 night in Jan 2026

6/10 Okay

Poy

Traveled with partner
Liked: Amenities, property conditions & facilities
The staff was courteous and helpful, the bathroom was not very clean, Breakfast was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacy

Stayed 2 nights in Nov 2025

2/10 Terrible

Cody

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel was being renovated and there was no heads up that a room would not be available. The staff made my coworker and I wait for three hours to then cancel our seperate reservations and book us over at the hampton inn hotel that was also being renovated.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
condition 0f room was excellent
Stayed 1 night in Dec 2025

2/10 Terrible

Adam

Business traveler
Disliked: Property conditions & facilities
Staff originally told me rooms were not ready at check in and then waiting two additional hours before telling me they had no rooms despite having my reservation. They offered no solution and I ended up leaving and finding my own new hotel with the promise they would credit my account but could provide no paperwork showing that the credit was done.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

2/10 Terrible

Trinity

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water the entire duration of our stay, the elevator button was non-existant so we had to take the stairs. Room was just okay, felt as though it had not really been cleaned. Pool was non accessible for those who care to use it. Staff was friendly but very young. The area around was dirty and smelled. I would not recommend staying here.
Stayed 3 nights in Nov 2025

2/10 Terrible

Bradley

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrible. No elevators, noisy, no hot water, bad service
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

4/10 Poor

thomas

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water and signal kept going out on tv. Plus no smart tv
Stayed 2 nights in Oct 2025

6/10 Okay

Katie

Business traveler, Traveled with family
Liked: Staff & service
It was ok. Needed a thorough cleaning and repairs to broken items (like toilet seats, phones, etc)
Stayed 1 night in Oct 2025

8/10 Good

Marc

Stayed 7 nights in Oct 2025

10/10 Excellent

Sentell

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Oct 2025

4/10 Poor

Hector

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Dana

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel

The hotel was very dated ,no hot water the tub wasn’t cleaned and the bathroom door squeaked loudly
Stayed 1 night in Oct 2025

4/10 Poor

Leslie

Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 4 nights in Sep 2025

6/10 Okay

Marco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathtub was clogged and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the first time I have stayed at this location. I won't hesitate to come back. Tristan at the front desk...do whatever you can to keep him employed! Super nice guy greeted me by name every time I left or arrived at the hotel. Tristan made all the difference at this hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would get a higher rating if not for the constant smell of marijuana in the halls. The staff was good. Room was clean. Breakfast was service able. We told the staff of the smells and the response was, “I’m not surprised.”
Stayed 2 nights in Aug 2025

2/10 Terrible

keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t much to like , at check in the front desk manager either seemed to didn’t know much or just didn’t care. Put us in a room that was at the first floor entrance and the door was propped open. So asked did they have anything else ? Then replied we have a room on the2nd floor. That room seemed old and very drafty. The toilet backed up . Asked for a plunger, they said ok, will bring it. 30minutes later the person shows up and plungers the toilet. We had to walk around to our vehicle , because of the construction going on in the front lobby entrance to the rooms. Thank goodness it didn’t it wasn’t raining at the time. They just didn’t seem interested in their customers needs. Oh don’t let me start on the breakfast. The cereal was stale, the fruit seemed too ripe, the eggs were like water, the Hogarth was opened. The apple and orange juice tasted like. I believe we will not revisit or stay in that place for a long time, if ever.
Stayed 2 nights in Jul 2025

4/10 Poor

Ke'Aera

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
…
Stayed 3 nights in Jun 2025