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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Hotel near Willowbrook Mall in Houston

Choose dates to view prices

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
Free daily buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
7645 West FM 1960, Houston, TX, 77070
  • Willowbrook Mall
    ‪2 min walk‬
  • Houston Methodist Willowbrook Hospital
    ‪14 min walk‬
  • Sam Houston Race Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Also, Aerodrome is within 2 miles (3 km) and Sam Houston Race Park is within 6 miles (10 km).

What's nearby

  • Willowbrook Mall - 2 min walk - 0.1 miles
  • Houston Methodist Willowbrook Hospital - 14 min walk - 0.8 miles
  • Aerodrome - 15 min walk - 0.8 miles
  • Vintage Park - 6 min drive - 4.2 miles
  • Sam Houston Race Park - 6 min drive - 3.3 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Hooters - ‬11 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall in Houston
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

How close is Hampton Inn Houston-Willowbrook Mall to the airport?

Hampton Inn Houston-Willowbrook Mall is 17.8 mi (34-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on May 28, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Houston-Willowbrook Mall have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Houston-Willowbrook Mall.

Does Hampton Inn Houston-Willowbrook Mall offer free breakfast?

Hampton Inn Houston-Willowbrook Mall offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn Houston-Willowbrook Mall?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Houston-Willowbrook Mall?

This hotel offers free self parking.

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Hampton Inn Houston-Willowbrook Mall features an indoor pool.

Does Hampton Inn Houston-Willowbrook Mall have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Houston-Willowbrook Mall to downtown Houston?

Hampton Inn Houston-Willowbrook Mall is 17.6 mi away from Houston.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 549 reviews
Rating 8 - Good. 144 out of 549 reviews
Rating 6 - Okay. 47 out of 549 reviews
Rating 4 - Poor. 26 out of 549 reviews
Rating 2 - Terrible. 23 out of 549 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the mall.

Room is fine. Decor is a bit dated. No main light, but there are multiple lamps. Shower is fine. Got some much needed rest. Really well situated in regards of food and entertainment.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to take a break.

Good hotel that has a good connection to several restaurants and bars. Next to the mall. Good place to go after arriving to Houston from the airport.
Stayed 1 night in Feb 2025

4/10 Poor

AMANDA

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and check in was seamless. The hotel is located in an area that allowed easy travel to and from where we were going during our stay. The room smelled like mildew, the carpet floor in the room was sticky, the shower wasn’t hot, the Blanket on the bed was dirty and had a large melted area, the indoor pool is freezing cold, and the breakfast options were poor quality.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, the hot breakfast ladies, and cleaning staff were friendly, customer service oriented, and plain wonderful. They are an asset to this property.
Stayed 2 nights in Jan 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was close by the mall the movies!
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jeremiah J

Traveled with family
Disliked: Staff & service

Disappointing Hampton Inn

We love Hampton. We did not love this Hampton. Of all the Hampton hotels we've frequented, I'd say this one was the worst. Ice cold pool with no heater, hardly functioning shower, clogged toilet, crumbs on the bed were some of the negatives for our hotel stay. Compared to some of the sketchier hotels out there, I realize these problems could have been much worse, but since our previous stays are usually excellent, this was pretty disappointing for our family. If it would have been longer than a 1 night stay, I probably would have asked for a new room and maybe even some compensation for our issues, but we just got through the stay and moved on.
Stayed 1 night in Jan 2025

6/10 Okay

David

Stayed 2 nights in Dec 2024

8/10 Good

Joli

Stayed 1 night in Jan 2025

4/10 Poor

Kelly

Traveled with family and small children, Traveled with family
The room needs updated, the carpet feels sticky, the smell is moldy. And my back is broken from the bed that is DEFINITELY not Hampton quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Kelowna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after flying in late to Houston. This hotel is right at the mall, and a close drive to many restaurants. Was clean and beds were comfortable. Breakfast was really good and got us ready for our long drive in the morning.
Stayed 1 night in Nov 2024

8/10 Good

chad

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in the Willowbrook area

I have stayed at this property several times when visiting my kids in Houston. It's always been clean and well taken care of and the staff have always been helpful and cheerful.
Stayed 1 night in Sep 2024

8/10 Good

Alma

Liked: Staff & service
I did like the space in the lobby . I didn't like the outside was dirty and lots of cigarettes bu
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Anthony

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Staff was nice enough to offer early check in however the only room available was a designated disabled person room which was unclean with a staunch odor of urine. In addition we were told because our stay was during a holiday that housekeeping services were not available. The entire purpose of a hotel is to facilitate the needs of guests during the entire stay regardless of a holiday or not and the rooms should be clean regardless of it being a disabled person designated room or not. People travel and utilize hotels especially during the holidays so to say the least, I would never recommend this hotel to anyone.
Stayed 4 nights in Nov 2024

6/10 Okay

Dana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel smells like mildew. The halls and the rooms smelled disgusting and like they were mopping with old mop water. Someone ordered door dash on Friday and the dasher left it outside of our room door we told the lady at the front desk that it wasn’t ours and her response was she didn’t even see the dasher come in the building with the delivery. Needless to say that food stayed in the hallway in front of our door our entire stay there. So that furthermore tells me that the hotel is not being cleaned as it should. Other than the cleanliness of it and the old mildew and mold smells it is in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nicely
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Alma Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Alberto

Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Only about 5 parking spaces in front. Others were handicap. The back of hotel parking did not feel safe to me. Employee kept their personal car parked under awning all day . The staff was not welcoming. There were 3 people behind the desk and the worker who checked me in had to be told to “check her in” .
Stayed 1 night in Sep 2024