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Best Western Premier Ashton Suites-Willowbrook

3.0 star property
3-star hotel in Willowbrook

Choose dates to view prices

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Houston

Heart of Houston.With a stay at this Willowbrook hotel, you'll be within half a mile (1 km) of Willowbrook Mall and 2 miles (3 km) of Aerodrome. Houston Methodist Willowbrook Hospital and Bowlero Willowbrook are also within 3 miles (5 km).

What's nearby

  • Willowbrook Mall - 7 min walk - 0.4 miles
  • Houston Methodist Willowbrook Hospital - 2 min drive - 1.7 miles
  • Sam Houston Race Park - 3 min drive - 2.6 miles
  • Champions Golf Club - 6 min drive - 4.2 miles
  • Vintage Park - 6 min drive - 5.3 miles

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

3-star hotel in Willowbrook
Best Western Premier Ashton Suites-Willowbrook offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Premier Ashton Suites-Willowbrook. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 68 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, and mobile payments. Onsite parties or group events are strictly prohibited.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Premier Ashton Suites-Willowbrook.

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Frequently asked questions

How close is Best Western Premier Ashton Suites-Willowbrook to the airport?

Best Western Premier Ashton Suites-Willowbrook is 16.6 mi (19-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Premier Ashton Suites-Willowbrook?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Ashton Suites-Willowbrook on Jul 19, 2025 start from $77.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Ashton Suites-Willowbrook have an airport shuttle?

Airport shuttle services are not available at Best Western Premier Ashton Suites-Willowbrook.

Does Best Western Premier Ashton Suites-Willowbrook offer free breakfast?

Best Western Premier Ashton Suites-Willowbrook offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Premier Ashton Suites-Willowbrook?

No, there is no casino at this hotel.

What time is check-in at Best Western Premier Ashton Suites-Willowbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Best Western Premier Ashton Suites-Willowbrook?

This hotel offers free self parking.

Does Best Western Premier Ashton Suites-Willowbrook have a pool?

Best Western Premier Ashton Suites-Willowbrook features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Best Western Premier Ashton Suites-Willowbrook have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Premier Ashton Suites-Willowbrook have a spa?

There are no spa services available at this hotel.

How close is Best Western Premier Ashton Suites-Willowbrook to downtown Houston?

Best Western Premier Ashton Suites-Willowbrook is 16.9 mi away from Houston.

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 675 reviews
Rating 8 - Good. 128 out of 675 reviews
Rating 6 - Okay. 53 out of 675 reviews
Rating 4 - Poor. 26 out of 675 reviews
Rating 2 - Terrible. 61 out of 675 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denise and Lawrence

Everything was amazing. The front desk clerk was friendly and helpful. The room was very comfortable, the bed was awesome, we didn’t want to leave. The room was clean, and the decor was nice. The cleanliness was throughout the hotel. We also appreciate the well lit parking lot. Hotel is highly recommended. We will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Makesh made the booking process go smooth as butter. He was extremely helpful and patient, i plan to go back soon
Stayed 2 nights in Apr 2025

4/10 Poor

Kendra

Traveled with family
Disliked: Staff & service

Absolutely absurd

I was highly upset that the pool is closed. One of the main reasons for choosing this hotel was the pool. They have the shortest at breakfast time available. They will knock on your door 5 minutes before checkout. They do not want guests in your room after 9:00 p.m. feels very much like a prison. I was told that I had to pay for an extra guess if they were going to be in my room after 9:00 p.m.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

harjit

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ISRAEL

Traveled with family
Liked: Amenities
Very pleased with this hotel Thank You
Stayed 1 night in Mar 2025

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Get to dinner early if you are in town on Saturday night Everything is poppin!
Stayed 1 night in Mar 2025

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Blake

Stayed 3 nights in Mar 2025

2/10 Terrible

Joanna

Disliked: Staff & service, property conditions & facilities
Hated this hotel. Me and my friends stayed here for a birthday trip, and we never felt welcome at any point. Firstly, we felt very prejudiced because we were black. It hurt to see the white guests feel very welcomed while the black guests feel very unwelcome. I hated the customer service , the front desk denied me to use the downstairs bathroom, said I was an “intruder” because I had roommates and asked to use the downstairs bathroom since we were getting ready. The front desk also had us wait outside in the cold , because we were waiting on the deposit money to be cleared by the bank the day we were checking in. All in all, our stay was very unpleasant. And I do not recommend any black people to stay there.
Stayed 3 nights in Mar 2025

6/10 Okay

Rashidah

Traveled with family
Disliked: Amenities
The pool advertised here does not exist, which was a main reason for choosing the hotel. Its across the street from a 'cabaret'. While the room wasn't filthy, it was definitely surface cleaned only. Ladybugs in the windowsill, on the pillow, dirt/dust in corners including the fridge. I have pictures. Almost pulled teeth to get extra towels. My fiance' was denied extra blankets& pillows (we booked for 4 all of this should've already been in there). My personal favorite was the posted signs that you cannot take breakfast back to your room. Its served from 6-9am!! So my 11&12 year old kids never ate. Also only pork sausage I don't eat pork many do not. Same muffins from the day before. When we came back at night, they blocked the drive on one side with a hotel van as a security measure to create one way in/out. I guess....they steal cars around there? Overall I wont be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tynetta

Stayed 3 nights in Mar 2025

2/10 Terrible

Tasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanna

Stayed 5 nights in Mar 2025

8/10 Good

Tanna

Stayed 2 nights in Feb 2025

8/10 Good

Raphael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and cozy.

Slow check-in, slow elevator, but convenient location, good price, quiet, clean, comfortable, decent bfast. Would book again.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveler, Traveled with partner
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Vamsi Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mederline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! 10/10
Stayed 1 night in Feb 2025

2/10 Terrible

jovanda

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
This property is so horrible I never received my deposit The morning gm/manager told me go back to Africa for it!! He told me get out with my 3 babies on Valentine’s Day even called the cops because I asked about my deposit
Stayed 2 nights in Feb 2025

10/10 Excellent

Itoro

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel at a good price too!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Felt secure, staff was paying attention to parking lot. Stayed at another property in the area and had my pickup broken into and ransacked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mahnaz

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful.
Stayed 3 nights in Jan 2025