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View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Premium River View

  • River view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout drapes

Upgraded Premium Room

  • River view
  • 1399 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • 700 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • River view
  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout drapes

1 King Classic

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Premium River View

2 Single Premium River View | Minibar, in-room safe, laptop workspace, blackout drapes

2 Single Premium River View

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

View from room

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access

Suite, 1 Bedroom, Accessible, Club Lounge Access | Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hangzhou

Downtown Hangzhou stay.Your stay at this Downtown Hangzhou hotel places you within 3 miles (5 km) of Wushan Night Market and West Lake. Wulin Square and Broken Bridge are also within 6 miles (10 km).

What's nearby

  • Hangzhou City Planning Exhibition Hall - 8 min walk - 0.5 miles
  • Raffles City Hangzhou - 10 min walk - 0.5 miles
  • Hangzhou Grand Theatre - 11 min walk - 0.6 miles
  • MIXC Mall - 16 min walk - 0.9 miles
  • Chongyi Church - 2 min drive - 1.6 miles

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪江澜楼阁大酒店 - ‬5 min walk
  • ‪量子咖啡 - ‬11 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪Club InterContinental - ‬5 min walk
  • ‪connection's lobby lounge - ‬4 min walk

About this property

InterContinental Hangzhou ICC by IHG

Family-friendly 4.5-star hotel near Wushan Night Market
InterContinental Hangzhou ICC by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a sauna, and a complimentary children's club are also featured at the luxury InterContinental Hangzhou ICC by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 384 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Hangzhou ICC by IHG offers 384 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include massages.

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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 19 to February 15:
  • Fitness facilities
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Rollaway bed fee: CNY 408.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

How close is InterContinental Hangzhou ICC by IHG to the airport?

InterContinental Hangzhou ICC by IHG is 16.2 mi (24-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Hangzhou ICC by IHG?

As of Jan 28, 2026, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou ICC by IHG on Feb 23, 2026 start from $109.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Hangzhou ICC by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Hangzhou ICC by IHG.

Does InterContinental Hangzhou ICC by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Hangzhou ICC by IHG, but buffet breakfast is offered for a fee of CNY 196 per person.

Is there a casino at InterContinental Hangzhou ICC by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Hangzhou ICC by IHG?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

Is there free parking at InterContinental Hangzhou ICC by IHG?

This hotel offers free self parking.

Does InterContinental Hangzhou ICC by IHG have a pool?

InterContinental Hangzhou ICC by IHG features an indoor pool. The pool is closed seasonally each year from January 19 to February 15.

Does InterContinental Hangzhou ICC by IHG have a restaurant?

InterContinental Hangzhou ICC by IHG is home to The Lake All Day Dining, which features international cuisine.

Does InterContinental Hangzhou ICC by IHG have a spa?

This hotel has a spa, which features massages.

How close is InterContinental Hangzhou ICC by IHG to downtown Hangzhou?

InterContinental Hangzhou ICC by IHG is 4.7 mi away from Hangzhou.

InterContinental Hangzhou ICC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 166 reviews
Rating 8 - Good. 48 out of 166 reviews
Rating 6 - Okay. 14 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 5 out of 166 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

yue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cathy and Benjamin give me excellent service.

Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024

6/10 Okay

Faisal, Hollis

Business traveler
Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024

10/10 Excellent

renjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nian

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023

10/10 Excellent

MARZOUQ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022

10/10 Excellent

Eric

Stayed 1 night in Dec 2021

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020

8/10 Good

MIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, many choices
Stayed 1 night in Jun 2019

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Landmark of the city

amazing hotel with super nice staffs great location, so in love with local area cozy and good variation of breakfast
Stayed 1 night in Jun 2019

10/10 Excellent

Yu Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Hasan Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jan 2019

10/10 Excellent

KUO HSUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的住宿體驗

非常滿意的住宿體驗。
Stayed 1 night in Dec 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2018