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Grand Metropark Hotel Hangzhou

2.5 star property
Hotel near West Lake in Hangzhou

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Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Exterior
Buffet
Front of property - evening/night
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Place, Wushan Night Market
    ‪7 min walk‬
  • Place, West Lake
    ‪12 min walk‬
  • Place, Hangzhou China Silk Town
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Superior Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Delicate Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Delicate Twin Room

Delicate Twin Room | Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Free minibar items, in-room safe, desk, soundproofing

Executive Twin Room

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite

Classic Suite | Free minibar items, in-room safe, desk, soundproofing

Classic Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, soundproofing

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Executive Room (2 Beds)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room (2 Beds)

Free minibar items, in-room safe, desk, soundproofing

Superior Room (2 Beds)

  • Sleeps 2
  • Free WiFi

View all photos for Elite Double or Twin Room

Elite Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Elite Twin Room

Elite Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Twin Room

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Free minibar items, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Business Double or Twin Room

Business Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Business Twin Room

Business Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Hangzhou

Downtown Hangzhou stay.Within a 10-minute walk of this Downtown Hangzhou hotel, you'll find Zhejiang University First Affiliated Hospital and Wushan Night Market. Also, Si Cheng Church is within half a mile (1 km) and West Lake is within 2 miles (3 km).

What's nearby

  • Wushan Night Market - 7 min walk - 0.4 miles
  • West Lake - 12 min walk - 0.7 miles
  • Wulin Square - 2 min drive - 1.2 miles
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles
  • Hangzhou China Silk Town - 3 min drive - 1.4 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪麦当劳(大华·星河商务大厦店) - ‬7 min walk
  • ‪芳明小吃(光复路店) - ‬10 min walk
  • ‪新开元大酒店 - ‬7 min walk
  • ‪满庭芳中餐厅 - ‬5 min walk
  • ‪川湘馆（邮电路店） - ‬7 min walk

About this property

Grand Metropark Hotel Hangzhou

Hotel near West Lake in Hangzhou
Grand Metropark Hotel Hangzhou offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Grand Metropark Hotel Hangzhou. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Hangzhou hotel is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1997
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Similar properties

Exterior
Sofitel Hangzhou Westlake
Shangcheng
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 525 reviews
$103 nightly
The price is $111
Jul 26 - Jul 27
Total with taxes and fees
Sofitel Hangzhou Westlake

Property amenities

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Self parking on site (CNY 30 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Self parking fee: CNY 30 per day
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is Grand Metropark Hotel Hangzhou to the airport?

Grand Metropark Hotel Hangzhou is 23 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Grand Metropark Hotel Hangzhou have an airport shuttle?

Grand Metropark Hotel Hangzhou offers an airport shuttle 24 hours a day for a charge.

Does Grand Metropark Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at Grand Metropark Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 68 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Grand Metropark Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at Grand Metropark Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grand Metropark Hotel Hangzhou?

Free parking is not available at this hotel. Self parking is available for CNY 30 per day.

Does Grand Metropark Hotel Hangzhou have a pool?

Grand Metropark Hotel Hangzhou features an outdoor pool.

Does Grand Metropark Hotel Hangzhou have a restaurant?

Grand Metropark Hotel Hangzhou is home to Imperial Kitchen, which features Chinese cuisine.

Does Grand Metropark Hotel Hangzhou have a spa?

There are no spa services available at this hotel.

How close is Grand Metropark Hotel Hangzhou to downtown Hangzhou?

Grand Metropark Hotel Hangzhou is 2.4 mi away from Hangzhou.

Grand Metropark Hotel Hangzhou Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 208 reviews
Rating 8 - Good. 111 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 12 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WIFIの使用方法が改善されてて助かりました。
Stayed 2 nights in Jan 2020
Verified

8/10 Good

YUKAKO

Liked: Cleanliness, staff & service, amenities
朝ご飯の種類が豊富だった。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Moto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気持ちよく過ごせました。
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price

This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

WL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

SHUHORNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安静舒适

房间干净舒适安静，但是空调不管怎么调还是在27度，太热了，只能把它关机，温度才能降下来，早餐非常满意，柜台服务很好。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
옛 5성급 호텔이라 요즘 느낌은 아니지만 잘이용한거같아요~ 단점은 중국어만 하는 직원들이라 답답하긴 하지만...바디랭귀지로 잘이용했어요~
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回出張で使います。 客室は綺麗だし、朝食の質に満足してます。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

ZanyTraveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置優越 早餐多元好吃
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Tzuchiang

交通方便,地點優,設備有點舊
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

JW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 너무 좋고 방도 깨끗하고 너무 좋았어요. 조식도 다양하게 알차게 나오고 불편한게 하나도 없었네요. 중국에서 호텔을 자주 이용하는데 젤 만족스러웠습니다.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hsiao Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很熱鬧，很方便
Stayed 1 night in Aug 2019
Verified

8/10 Good

EddieYue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點極佳，寧靜。酒店樓下很好美食，自助餐早餐一般，離車站15分鐘車程，離西湖不遠。房內面積不算大，兩個人還可以的。
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Hing Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

勝價比高

雖然有點舊，但房內用品乾淨，睡床舒適，早餐也不錯
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便捷，服務周到！
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Vivian

Liked: Cleanliness, staff & service
Great location. Clean and spacious. However no air-con was on when the temperature was around 30 degrees.. No lighter weight duvet can be supplied.. only one size... Hope it can be improved.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
13時チェックインしたが、部屋の掃除が終わらないので、だいぶ待たされた。
Stayed 1 night in Mar 2019
Verified

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
チェックインに時間がかかり、予約を探すのに、5分以上かかった。
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

チェックインの手続きが大変遅く、30分ぐらいかかりました。もう少しスムーズに手続きできればと思ってます。ホテルは少し古めですが、部屋も綺麗で快適に過ごせました。またシャワーの水圧も問題なく、その点は良かったです。場所も地下鉄に近く、南京路に接しており、買い物やお出かけなどとっても便利でした。ただ、金庫に財布を忘れたのですが、気づいたのは夜中ということもあって、対応がイマイチでした。警察に連絡すると伝えると、翌朝、責任者が早急に対応してもらい、無事財布を見つけることができました。総じてよかったのですが、サービスにもう少し改善が必要なところもあると感じます。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with friendly staff.

Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

IRINA

Liked: Cleanliness, property conditions & facilities, room comfort

Достаточно не плохой отель.

Отель соответствует 4 звездам, персонал на рецепшене не приветливый, завтрак очень хороший, в номере 513 плохо работал интернет. В целом отель нормальный. Соотношение цены к качеству 80% из 100%.
Stayed 1 night in Jan 2019