See all properties

Sofitel Hangzhou Westlake

5.0 star property
5-star luxury hotel near West Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Sofitel Hangzhou Westlake

A wooden deck with tables and chairs, overlooking a scenic view of mountains and a body of water.
A large indoor swimming pool with a tiled floor and a glass barrier on one side.
Pub
A well-lit restaurant with tables set for dining, a bar area, and a view of the outdoors.
A modern lounge area with comfortable seating, a marble coffee table, and large windows offering a view of a garden at night.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
333 West Lake Avenue, Hangzhou, Zhejiang, 310002
  • Place, West Lake
    ‪4 min walk‬
  • Place, Westlake Yintai Commercial Center
    ‪6 min walk‬
  • Place, Qinghefang Old Street
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a TV mounted on the wall, a dining table with a fruit bowl, and a view of trees through the window.

Junior Suite, 1 King Bed

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

A hotel room with a bed, bedside table, lamp, TV, and a dining area with a table set for two.

Luxury Room, 1 King Bed, Club Lounge Access

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury City View King Room

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Luxury City View King Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Club Lounge Access, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Luxury Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior City View King Room

A hotel room with a large bed, a desk, a chair, a television, and a window with a view of trees.

Superior City View King Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a television, a desk, and a dining table with fruit.

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Prestige)

A modern hotel room with a large window, a chandelier, a sofa, a dining table, and a TV.

Suite, 1 King Bed (Prestige)

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

A hotel room with a bed, a desk with a television, a dining table with chairs, and a carpeted floor.

Superior King Room

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury King Room

A hotel room with a bed, bedside table, lamp, TV, and a dining area with a table set for two.

Luxury King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds

A hotel room with a bed, a desk with a lamp, a TV, and a vase with flowers.

Luxury Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers, lifeguards on site

The Silk Lakehouse, Shangri-La Hangzhou

Xihu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 14 reviews
$472 nightly
The price is $507
Aug 24 - Aug 25
Total with taxes and fees
The Silk Lakehouse, Shangri-La Hangzhou

About the neighborhood

Hangzhou

Central Hangzhou getaway .With a stay at this Shangcheng hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 miles (5 km).

What's nearby

  • West Lake - 4 min walk - 0.3 miles
  • Westlake Yintai Commercial Center - 6 min walk - 0.3 miles
  • Qinghefang Old Street - 10 min walk - 0.5 miles
  • Wushan Square - 12 min walk - 0.7 miles
  • Wushan Night Market - 18 min walk - 1.0 mile

Getting around

  • Wushan Square Station - 7 min walk
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪Yonghe King 永和大王 - ‬4 min walk
  • ‪宋都美食城 - ‬6 min walk
  • ‪Yonghe King - ‬4 min walk
  • ‪东伊顺 - ‬6 min walk
  • ‪Dairy Queen - ‬4 min walk

About this property

Sofitel Hangzhou Westlake

5-star luxury hotel near West Lake, connected to a shopping center
Sofitel Hangzhou Westlake offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the luxury Sofitel Hangzhou Westlake. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Garden
Shangri-La Hangzhou
Xihu
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 257 reviews
$97 nightly
The price is $104
Aug 30 - Aug 31
Total with taxes and fees
Shangri-La Hangzhou

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s spa will not be available until further notice.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Hangzhou Westlake

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 288.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 288.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

We should mention

  • Pool access available from noon to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hangzhou Sofitel
Hangzhou Westlake
Sofitel Hangzhou
Sofitel Hangzhou Westlake
Sofitel Westlake
Sofitel Westlake Hangzhou
Sofitel Westlake Hotel
Sofitel Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

How close is Sofitel Hangzhou Westlake to the airport?

Sofitel Hangzhou Westlake is 23.1 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel Hangzhou Westlake?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Sofitel Hangzhou Westlake on Sep 7, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel Hangzhou Westlake have an airport shuttle?

Sofitel Hangzhou Westlake offers an airport shuttle 24 hours a day, on request, for a charge of CNY 550 per vehicle, one-way.

Does Sofitel Hangzhou Westlake offer free breakfast?

Free breakfast isn’t provided at Sofitel Hangzhou Westlake, but buffet breakfast is offered for a fee of CNY 188 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sofitel Hangzhou Westlake?

No, there is no casino at this hotel.

What time is check-in at Sofitel Hangzhou Westlake?

Check-in start time: 2 PM; Check-in end time: noon.

Is there free parking at Sofitel Hangzhou Westlake?

This hotel offers free self parking.

Does Sofitel Hangzhou Westlake have a pool?

Sofitel Hangzhou Westlake features an indoor pool. Guests can enjoy pool access from noon to 8:00 PM.

Does Sofitel Hangzhou Westlake have a restaurant?

Yes, there are 3 restaurants on site.

Does Sofitel Hangzhou Westlake have a spa?

This hotel has a spa, which features facials, massages, and body treatments.

How close is Sofitel Hangzhou Westlake to downtown Hangzhou?

Sofitel Hangzhou Westlake is 2.4 mi away from Hangzhou.

Sofitel Hangzhou Westlake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 535 reviews
Rating 8 - Good. 197 out of 535 reviews
Rating 6 - Okay. 52 out of 535 reviews
Rating 4 - Poor. 36 out of 535 reviews
Rating 2 - Terrible. 12 out of 535 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Explore More Ways to Travel with Travelocity