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Canopy by Hilton Hangzhou West Lake

4.5 star property
4.5-star luxury hotel near West Lake, connected to a shopping center

Choose dates to view prices

Canopy by Hilton Hangzhou West Lake

Photo gallery for Canopy by Hilton Hangzhou West Lake

Lobby
Exterior
Premium bedding, down comforters, minibar, in-room safe
Outdoor banquet area
Premium Room, 1 King Bed | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries

Overview of Canopy by Hilton Hangzhou West Lake

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
2 Guohuo Road, Hangzhou, 310001
  • Popular LocationWest Lake1 min walk
  • Popular LocationWushan Night Market7 min walk
  • Popular LocationBroken Bridge3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)34 min drive

Room options

View all photos for Business Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Business Suite, 1 King Bed

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

52-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | View from room

Deluxe Room, 1 King Bed, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Living area | 52-inch LCD TV with cable channels, TV

Deluxe Room, 2 Twin Beds

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Single Room, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Sofitel Hangzhou Westlake
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (393)
The price is $145
per night
$170 total
includes taxes & fees
May 9 - May 10
Sofitel Hangzhou Westlake

About the neighborhood

Hangzhou

City center stay.Within a 10-minute walk of this Shangcheng hotel, you'll find West Lake and Wushan Night Market. Broken Bridge and Beishan St are also within 2 miles (3 km).

What's nearby

  • West Lake - 1 min walk
  • Wushan Night Market - 7 min walk
  • Broken Bridge - 3 min drive
  • Wulin Square - 3 min drive
  • Lingyin Temple - 9 min drive

Getting around

  • Ding'an Road Station - 8 min walk
  • Hangzhou Station - 9 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive

Restaurants

  • Dairu Queen - 1 min walk
  • 必胜客 - 1 min walk
  • 金橘餐厅 - 1 min walk
  • 星巴克 - 1 min walk
  • 尘依食辅 - 1 min walk

About this property

Canopy by Hilton Hangzhou West Lake

4.5-star luxury hotel near West Lake, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Canopy by Hilton Hangzhou West Lake. Free self parking is available. A complete renovation of Canopy by Hilton Hangzhou West Lake was completed in December 2020.

This Art Deco Hangzhou hotel is smoke free.

  • 160 guestrooms or units
  • 12 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Hangzhou West Lake offers 160 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 52-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM–10:30 AM for a fee: CNY 138 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Canopy by Hilton Hangzhou West Lake

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 138 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Canopy By Hilton Hangzhou West
Canopy by Hilton Hangzhou West Lake Hotel
Canopy by Hilton Hangzhou West Lake HANGZHOU
Canopy by Hilton Hangzhou West Lake Hotel HANGZHOU

Frequently asked questions

How close is Canopy by Hilton Hangzhou West Lake to the airport?

Canopy by Hilton Hangzhou West Lake is 17.7 mi (33-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton Hangzhou West Lake?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Hangzhou West Lake on Apr 28, 2024 start from $124.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Hangzhou West Lake have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton Hangzhou West Lake.

Does Canopy by Hilton Hangzhou West Lake offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton Hangzhou West Lake, but continental breakfast is offered for a fee of CNY 138 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Canopy by Hilton Hangzhou West Lake?

No, there is no casino at this hotel.

What time is check-in at Canopy by Hilton Hangzhou West Lake?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Canopy by Hilton Hangzhou West Lake?

This hotel offers free self parking.

Does Canopy by Hilton Hangzhou West Lake have a pool?

Canopy by Hilton Hangzhou West Lake does not have a pool.

Does Canopy by Hilton Hangzhou West Lake have a restaurant?

Yes, there is a restaurant on site.

Does Canopy by Hilton Hangzhou West Lake have a spa?

There are no spa services available at this hotel.

How close is Canopy by Hilton Hangzhou West Lake to downtown Hangzhou?

Canopy by Hilton Hangzhou West Lake is 2.2 mi away from Hangzhou.

Canopy by Hilton Hangzhou West Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Whang Lay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Hensl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples.

4/10 Poor

Gerald Teong Giap

The room was so small that we paid for an upgrade
Stayed 4 nights in Oct 2023

8/10 Good

Rishi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food and Nice Hotel
Excellent stay. Chef Jackie at Nattare restaurant is amazing. Must eat at the hotel.
Stayed 1 night in Sep 2023

6/10 Okay

song

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fancy hotel attached to night clubs
The hotel is very new and fancy. Service staff are helpful and attentive. The location is desirable. However, the hotel is not for everyone: there are two night clubs that are part of the building complex (and it is not a very big building.) We stayed over the weekend and both nights I did not sleep. The music did not bother but the noise after the club closed at 4am. Taxis sounding their horns and people talking / laughing loudly on the street until 430am or so. Not for older travellers.
Stayed 2 nights in Mar 2023

10/10 Excellent

Frances Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great stay
We had a fine stay. We checked in on Saturday around noon time n it was quiet busy but the staff was able to provide the room within one hour n helped bring our luggage to the room. We were also given extra two hours late check out while bringing the baby w us. All staffs in the hotel were nice n super friendly including the doorman n restaurant team. The team was definitely well trained. Very good stay.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel, brand new with a good breakfast. Rooms were comfortable and attractive. Hotel staff was kind and helpful.
Stayed 1 night in Apr 2021

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice New Hotel
Nice new hotel, very good value for it's location and the quality of the rooms, very nice touch on many details inside the rooms, I enjoy my stay very much, highly recommended, especially for young people
Stayed 1 night in Mar 2021

10/10 Excellent

CHI WAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very nice hotel
Stayed 3 nights in Oct 2023