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New Century Grand Hotel Hangzhou

Property class: 4.5
4.5-star luxury hotel, connected to a shopping center in Xiaoshan

Choose dates to view prices

Photo gallery for New Century Grand Hotel Hangzhou

A spacious lobby with a central atrium, multiple floors, and a grand staircase.
A hotel room with two large beds, a desk, a TV, and a view of the city.
A grand entrance with a reflective floor, a central table with decorative items, and a large wall art piece.
A spacious indoor swimming pool with clear glass walls, sunlit ceiling, and lounge chairs along the sides.
A poolside area with lounge chairs, a table with a fruit platter, and a view of the pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202
  • Place, Hangzhou Paradise Park
    ‪3 min drive‬
  • Place, Crazy Appleland
    ‪4 min drive‬
  • Place, Hangzhou Polar Ocean World
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, a TV, a desk, and a couch.

Superior Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Room, 1 King Bed

A modern hotel bathroom with a large mirror, a bathtub, a sink, and a bed with a view of the city.

Business Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bathtub, a vanity with a glass countertop, a bed with white linens, and a city view through large windows.

Executive Room, 1 King Bed

  • 376 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two large beds, a desk, a TV, and a view of the city.

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a large bed, a desk with a computer, a chair, a sofa, and a TV.

Deluxe Suite

  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Hangzhou

City center stay.Your stay at this Xiaoshan hotel places you within 3 miles (5 km) of Crazy Appleland and Hangzhou Paradise Park. Xianghu Tourism Resort and Hangzhou Polar Ocean World are also within 6 miles (10 km).

What's nearby

  • Hangzhou Paradise Park - 3 min drive - 2.3 miles
  • Crazy Appleland - 4 min drive - 2.5 miles
  • Hangzhou Polar Ocean World - 7 min drive - 4.5 miles
  • Hangzhou Olympic Sports Center - 8 min drive - 4.9 miles
  • Hangzhou Grand Theatre - 10 min drive - 6.5 miles

Getting around

  • People Square Station - 1 min walk
  • Hangzhou South Station - 4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪Molly Tea - ‬4 min walk
  • ‪Grandma’s Home - ‬5 min walk
  • ‪Burger King 汉堡王 - ‬11 min walk
  • ‪McDonald's (麦当劳) - ‬18 min walk
  • ‪Haidilao Hot Pot - ‬2 min drive

About this property

New Century Grand Hotel Hangzhou

4.5-star luxury hotel, connected to a shopping center in Xiaoshan
New Century Grand Hotel Hangzhou offers its guests a children's pool, an indoor pool, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, a vending machine, and multilingual staff are also featured at the luxury New Century Grand Hotel Hangzhou. An airport shuttle during limited hours, a casino shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 699 guestrooms or units
  • 47 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2005
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar
New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Holiday Inn Hangzhou Xiaoshan by IHG
Xiaoshan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $57
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Freezer
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Century Grand Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a security system in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 11 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

How close is New Century Grand Hotel Hangzhou to the airport?

New Century Grand Hotel Hangzhou is 13 mi (24-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does New Century Grand Hotel Hangzhou have an airport shuttle?

New Century Grand Hotel Hangzhou offers an airport shuttle during limited hours, for a charge of CNY 18 per person, one-way.

Does New Century Grand Hotel Hangzhou offer free breakfast?

Free breakfast isn’t provided at New Century Grand Hotel Hangzhou, but buffet breakfast is offered for a fee of CNY 128 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at New Century Grand Hotel Hangzhou?

No, there is no casino at this hotel.

What time is check-in at New Century Grand Hotel Hangzhou?

Check-in start time: 2 PM; Check-in end time: 3 AM.

Is there free parking at New Century Grand Hotel Hangzhou?

This hotel offers free self parking and extended parking.

Does New Century Grand Hotel Hangzhou have a pool?

New Century Grand Hotel Hangzhou features an indoor pool and a children's pool. Guests can enjoy pool access from 6:30 AM to 11 PM.

Does New Century Grand Hotel Hangzhou have a restaurant?

Yes, there are 2 restaurants on site.

Does New Century Grand Hotel Hangzhou have a spa?

This hotel doesn't have a spa, but it does offer facials, aromatherapy, and hydrotherapy.

How close is New Century Grand Hotel Hangzhou to downtown Hangzhou?

New Century Grand Hotel Hangzhou is 9.8 mi away from Hangzhou.

New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 87 reviews
Rating 8 - Good. 31 out of 87 reviews
Rating 6 - Okay. 18 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再来

非常好好的住宿体验。下次还会优先开元
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

CHAO-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有機會，下次還會去住
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor temperature control

air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value place to stay

The hotel was very satisfactory
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

jeongoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음

주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Oro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルでした。英語が通じないことがありましたが、スマートフォンの翻訳機能を使われていたので、問題無く話ができました。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed and room.

Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Shih

Liked: Room comfort
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Stayed 13 nights in Oct 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Only nice location

For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t expect much

No staff can speak English , hotel interior is good but management is bad
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

HYEONG REOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2017년 국경절에 항주에서. .

5성급 호텔로 숙박하기 좋은 곳임. 항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임. 신도시로 향후 주변인프라가 완성되면, 좋을듯....항주공항을 이용하실분은 적극 추천합니다
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Clean and comfortable hotel. Hotel staff was very friendly and helpful.
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

地氈，網线

我入住此洒店數天，發現其中有房間的網綫不能用。而地氈更有凸起來的狀況，轉房后都有同樣情況，如此會對客人做成不必要的危機！需多加留意！
Verified review

4/10 Poor

KUO HAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差勁的網路
Verified review

8/10 Good

Dickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comforatable hotel.

wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
Verified review

8/10 Good

Chung Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel while in Hangzhou XiaoShan are

Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners
Verified review

6/10 Okay

TALK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

직원 근무 숙련도가 형편없음

가격 대비 괜찮은 편이나 직원들 숙련도가 떨어지고 아침 식사는 별로임 실제로 우리팀 예약이 안되어 있다고해서 약30분 이상 지체되었고(예약 번호랑 파우처를 보여 주었음에도) 확인 후에는 요금은 지불 되었냐고 물어서 어이없었고 우리 옆에서 한 손님이 항의하다 화내면서 직원에게 휴대폰을 던지는 일도있었음 우릴 마중나온 라이온스 절강성 총재도 나를 보면서 미안하다고 할 정도
Verified review

10/10 Excellent

Yi-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

房間空間大、乾淨舒適
Verified review

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities

30 - 45 Minuten bis zum Flughafen

Bin spät angekommen und mußte mogens direkt zum Flughafen. Den versprochenen Flughafen-Bus für 300 RMB gab es nicht - das Taxi hat aber nur 110 RMB gekostet. Wenn es Taxis gibt - ist das o.K. ............ Schade das die Klimaanlage nicht wirklich funktioniert hat. Auch in diesem Hotel war der Schimmel in meinem Zimmer zu riechen. Eigentlich sehr schade.
Verified review

8/10 Good

Tae Ick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay for business

Overall it was okay
Verified review

6/10 Okay

Min

Liked: Room comfort
飯店有點舊 人很多所以總是不大乾淨
Verified review

10/10 Excellent

korean kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 직원들도 친절하고 좋았어요. 다음에 또 가고 싶네요. 한국 프로그램이 없어서 아쉽네요.

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