See all properties

Hilton Garden Inn Hangzhou West Lake

3.5 star property
3.5-star adults-only hotel near West Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Hangzhou West Lake

Daily buffet breakfast (CNY 88 per person)
Reception
Restaurant
Garden
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

View in a map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Place, Wulin Square
    ‪3 min drive‬
  • Place, West Lake
    ‪4 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Twin Beds (High Floor)

Room, 2 Twin Beds (High Floor) | Down comforters, in-room safe, desk, blackout drapes

Room, 2 Twin Beds (High Floor)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Living area | Flat-screen TV

Room, 1 King Bed (High Floor)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Guestroom (Double bed)

Down comforters, in-room safe, desk, blackout drapes

Guestroom (Double bed)

  • Sleeps 2

View all photos for Suite

Down comforters, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room (2 beds)

Down comforters, in-room safe, desk, blackout drapes

Superior Room (2 beds)

  • Sleeps 2

View all photos for Family Friendly Room

Down comforters, in-room safe, desk, blackout drapes

Family Friendly Room

  • Sleeps 3

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

View all photos for Superior Room (Double bed)

Down comforters, in-room safe, desk, blackout drapes

Superior Room (Double bed)

  • Sleeps 2

You may also like

Ad
Bar (on property)

The Silk Lakehouse, Shangri-La Hangzhou

Xihu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 2 reviews
$452 nightly
The price is $479
Oct 11 - Oct 12
Total with taxes and fees
The Silk Lakehouse, Shangri-La Hangzhou

About the neighborhood

Hangzhou

Heart of Hangzhou.Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Westlake Culture Plaza and Wulinmen Wharf. Zhejiang Museum of Natural History and Zhejiang Provincial Exhibition Hall are also within 2 miles (3 km).

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 1.8 miles
  • Wulin Square - 3 min drive - 1.8 miles
  • Hangzhou China Silk Town - 4 min drive - 2.0 miles
  • West Lake - 4 min drive - 2.4 miles
  • Zhejiang University Yuquan Campus - 5 min drive - 2.6 miles

Getting around

  • Chaowang Road Station - 17 min walk
  • Hangzhou East Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪奎元馆 - ‬12 min walk
  • ‪McDonald's (麦当劳) - ‬2 min drive
  • ‪KFC | 肯德基 - ‬18 min walk
  • ‪Honeymoon Dessert (满记甜品) - ‬18 min walk
  • ‪KFC (肯德基) - ‬2 min drive

About this property

Hilton Garden Inn Hangzhou West Lake

3.5-star adults-only hotel near West Lake, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Hangzhou West Lake also features a fitness center, room service (during limited hours), and a front-desk safe. A complete renovation of Hilton Garden Inn Hangzhou West Lake was completed in March 2024.

This Art Deco Hangzhou hotel is smoke free.

  • 96 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Hilton Garden Inn Hangzhou West Lake offers 96 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Terrace/patio

Courtyard by Marriott Hangzhou Wulin

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 535 reviews
$71 nightly
The price is $75
Oct 12 - Oct 13
Total with taxes and fees
Courtyard by Marriott Hangzhou Wulin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hangzhou West Lake

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

How close is Hilton Garden Inn Hangzhou West Lake to the airport?

Hilton Garden Inn Hangzhou West Lake is 25.9 mi (38-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Hilton Garden Inn Hangzhou West Lake have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Hangzhou West Lake.

Does Hilton Garden Inn Hangzhou West Lake offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Hangzhou West Lake, but buffet breakfast is offered for a fee of CNY 88 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Hangzhou West Lake?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Hangzhou West Lake?

Check-in begins at 3:00 PM.

Is there free parking at Hilton Garden Inn Hangzhou West Lake?

Free parking is not available at this hotel.

Does Hilton Garden Inn Hangzhou West Lake have a pool?

Hilton Garden Inn Hangzhou West Lake does not have a pool.

Does Hilton Garden Inn Hangzhou West Lake have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Hangzhou West Lake have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Hangzhou West Lake to downtown Hangzhou?

Hilton Garden Inn Hangzhou West Lake is 1.4 mi away from Hangzhou.

Hilton Garden Inn Hangzhou West Lake Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Value for money.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Zi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便，酒店員工很友善，附近很多商場，又近西湖
Stayed 5 nights in May 2025

10/10 Excellent

SHU HSING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的新裝潢入住體驗

服務親切有笑容，解說詳盡。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳體驗

櫃檯人員親切熱情有笑容，解說詳明。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州舒適之旅

接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Zhiming

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite in Hangzhou

Perfect little hotel with all conveniences needed
Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place in Hangzhou

Best place in Hangzhou
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great service, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite

My favorite place to stay in Hangzhou.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite in Hangzhou

Great place in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Nice small hotel in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Kam Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024