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Mercure Hangzhou West Lake

3.5 star property
3.5-star hotel near West Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Mercure Hangzhou West Lake

Privilege, Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Fitness facility
Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

View in a map
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, Zhejiang, 310006
  • Place, Zhejiang University First Affiliated Hospital
    ‪8 min walk‬
  • Place, Wushan Night Market
    ‪14 min walk‬
  • Place, West Lake
    ‪14 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hangzhou

Heart of Hangzhou.Within a 15-minute walk of this Downtown Hangzhou hotel, you'll find Hangzhou Jiali Center and Si Cheng Church. Zhejiang University First Affiliated Hospital and Wushan Night Market are also within 2 miles (3 km).

What's nearby

  • Zhejiang University First Affiliated Hospital - 8 min walk - 0.5 miles
  • Wushan Night Market - 14 min walk - 0.8 miles
  • West Lake - 14 min walk - 0.8 miles
  • Hangzhou China Silk Town - 18 min walk - 1.0 mile
  • Wulin Square - 19 min walk - 1.0 mile

Getting around

  • Hangzhou Station - 11 min drive
  • Wan’an Bridge Station - 12 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪海底捞 - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪nana taproom - ‬3 min walk
  • ‪McDonald's (麦当劳) - ‬2 min walk

About this property

Mercure Hangzhou West Lake

3.5-star hotel near West Lake, connected to a shopping center
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Hangzhou West Lake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

  • 292 guestrooms or units
  • 17 levels
  • 2 coffee shops
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CNY 10 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 69 to 69 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 69 to 69 for adults, and CNY 0 to 69 for children
  • Self parking fee: CNY 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Hotel
Mercure Hangzhou West Hangzhou
Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Lake Hangzhou
Mercure Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

How close is Mercure Hangzhou West Lake to the airport?

Mercure Hangzhou West Lake is 23.1 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hangzhou West Lake?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake on Nov 30, 2025 start from $89.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hangzhou West Lake have an airport shuttle?

Airport shuttle services are not available at Mercure Hangzhou West Lake.

Does Mercure Hangzhou West Lake offer free breakfast?

Free breakfast isn’t offered at Mercure Hangzhou West Lake, but buffet breakfast is offered for a fee of between CNY 69 and 69 for adults, CNY 0 and 69 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Hangzhou West Lake?

No, there is no casino at this hotel.

What time is check-in at Mercure Hangzhou West Lake?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at Mercure Hangzhou West Lake?

Free parking is not available at this hotel. Self parking is available for CNY 10 per day.

Does Mercure Hangzhou West Lake have a pool?

Mercure Hangzhou West Lake does not have a pool.

Does Mercure Hangzhou West Lake have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hangzhou West Lake have a spa?

There are no spa services available at this hotel.

How close is Mercure Hangzhou West Lake to downtown Hangzhou?

Mercure Hangzhou West Lake is 2.3 mi away from Hangzhou.