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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property
4-star aparthotel near Lake Ashi

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
In-room dining
1 bedroom, individually furnished, free WiFi, bed sheets
Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪3 min drive‬
  • Hakone Kowakien Yunessun
    ‪9 min drive‬
  • Ōwakudani
    ‪9 min drive‬

Room options

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

  • 743 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

About the neighborhood

Hakone

Sengokuhara stay.At this Sengokuhara aparthotel, you'll be within a 5-minute walk of Sengokuhara Onsen and Sengokuhara Susuki Prairie. Also, Daihakone Country Club is within half a mile (1 km) and Hakone Village Samurai Museum is within 2 miles (3 km).
View more Aparthotels in HakoneOpens in a new window

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Hakone Venetian Glass Museum - 3 min drive - 1.2 miles
  • Pola Museum of Art - 4 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 9 min drive - 3.7 miles
  • Ōwakudani - 9 min drive - 2.7 miles

Getting around

  • Hakone Gora Station - 10 min drive
  • Kowakidani Station - 12 min drive
  • Haneda Airport (HND) - 120 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • ‪グランリヴィエール箱根 - ‬3 min walk
  • ‪はこねずし - ‬17 min walk
  • ‪The Dining 四季彩 - ‬3 min drive
  • ‪Cafe Dining LÜDERA - ‬2 min drive

About this property

Rakuten STAY Hakone Susuki Grass Fields

4-star aparthotel near Lake Ashi
Rakuten STAY Hakone Susuki Grass Fields offers its guests a vending machine. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone aparthotel is smoke free.

  • 20 guestrooms or units
  • Charging station for electric cars
  • No smoking on site
Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and hair dryers.

Languages

English, Japanese

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts debit cards. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Frequently asked questions

How close is Rakuten STAY Hakone Susuki Grass Fields to the airport?

Rakuten STAY Hakone Susuki Grass Fields is 73.2 mi (120-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Rakuten STAY Hakone Susuki Grass Fields have an airport shuttle?

Airport shuttle services are not available at Rakuten STAY Hakone Susuki Grass Fields.

How close is Rakuten STAY Hakone Susuki Grass Fields to the beach?

This aparthotel is 18.9 mi (62-min drive) from Yugawara Beach and 19.6 mi (57-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Rakuten STAY Hakone Susuki Grass Fields offer free breakfast?

Rakuten STAY Hakone Susuki Grass Fields does not offer free breakfast.

Is there a casino at Rakuten STAY Hakone Susuki Grass Fields?

No, there is no casino at this aparthotel.

What time is check-in at Rakuten STAY Hakone Susuki Grass Fields?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Rakuten STAY Hakone Susuki Grass Fields?

This aparthotel offers free self parking.

Does Rakuten STAY Hakone Susuki Grass Fields have a pool?

Rakuten STAY Hakone Susuki Grass Fields does not have a pool.

Does Rakuten STAY Hakone Susuki Grass Fields have a spa?

There are no spa services available at this aparthotel.

How close is Rakuten STAY Hakone Susuki Grass Fields to downtown Hakone?

Rakuten STAY Hakone Susuki Grass Fields is 2.6 mi away from Hakone.

Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ATSUKI

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025