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Hakone Ashinoko Hanaori

3.5 star property
3.5-star spa hotel near Lake Ashi

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Lobby
Lounge
Outdoor spa tub
Breakfast and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Lake Ashi
    ‪6 min walk‬
  • Place, Ōwakudani
  • Place, Hakone Kowakien Yunessun
    ‪12 min drive‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(43 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(89 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(28 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Hakone

Motohakone stay.A stay at this Motohakone hotel places you steps from Hakone Pirate Ship and within a 5-minute walk of Sengokuhara Onsen. Also, Hakone Visitor Center is within half a mile (1 km) and Kuzuryu Shrine is within 2 miles (3 km).

What's nearby

  • Lake Ashi - 6 min walk - 0.4 miles
  • Hakone Ropeway - 6 min drive - 2.1 miles
  • Hakone Shrine - 6 min drive - 3.8 miles
  • Hakone Kowakien Yunessun - 12 min drive - 4.4 miles
  • Hakone Open Air Museum - 13 min drive - 4.7 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 110 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬6 min drive
  • ‪桃源台ビューレストラン - ‬13 min walk
  • ‪Lake SIde Grill - ‬7 min drive
  • ‪グランリヴィエール箱根 - ‬7 min drive
  • ‪銀の穂 - ‬7 min drive

About this property

Hakone Ashinoko Hanaori

3.5-star spa hotel near Lake Ashi
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,688 reviews
$409 nightly
The price is $452
Dec 11 - Dec 12
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Property amenities

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay, and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

How close is Hakone Ashinoko Hanaori to the airport?

Hakone Ashinoko Hanaori is 75.1 mi (110-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hakone Ashinoko Hanaori have an airport shuttle?

Airport shuttle services are not available at Hakone Ashinoko Hanaori.

Does Hakone Ashinoko Hanaori offer free breakfast?

Hakone Ashinoko Hanaori does not offer free breakfast.

Is there a casino at Hakone Ashinoko Hanaori?

No, there is no casino at this hotel.

What time is check-in at Hakone Ashinoko Hanaori?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hakone Ashinoko Hanaori?

This hotel offers free self parking.

Does Hakone Ashinoko Hanaori have a pool?

Hakone Ashinoko Hanaori does not have a pool.

Does Hakone Ashinoko Hanaori have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Ashinoko Hanaori have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is Hakone Ashinoko Hanaori to downtown Hakone?

Hakone Ashinoko Hanaori is 1.9 mi away from Hakone.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 916 out of 1314 reviews
Rating 8 - Good. 296 out of 1314 reviews
Rating 6 - Okay. 59 out of 1314 reviews
Rating 4 - Poor. 20 out of 1314 reviews
Rating 2 - Terrible. 23 out of 1314 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

BILGUUN, Yokohama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at the Hakone Lake Ashi Hanaori hotel yesterday, and it was absolutely amazing! We were celebrating my sister's birthday, and I honestly couldn't have picked a better place. We were so happy with our stay from start to finish. The staff were incredibly friendly and welcoming. They made us feel special right away. The hotel itself is beautiful, with stunning views of Lake Ashi. It's the perfect spot to relax and unwind. One of the highlights of our trip was the private open-air bath. It was so relaxing, and we had a great time soaking in the peaceful atmosphere. The temperature was perfect—not too hot—so we could really take our time and enjoy it. It was exactly what we needed to feel refreshed. Overall, everything about this hotel exceeded our expectations. We had such a wonderful and memorable time. We'll definitely be back!
Stayed 1 night in Aug 2025

8/10 Good

Wing Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

khashaiar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful view, great food, fantastic service
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. From the moment we walked on the premises we were greeted by friendly staff who helped us with our luggage and made our check-in very easy. The lobby is nice but the view of lake Ashi was breathtaking. The onsen was something special. It has multiple baths and an open air setting that will be hard to top. The dinner and breakfast buffet meals were amazing and dinner included Japanese whiskey. If you’re looking for something to balance out the crowded busy city life of Japan, this hotel will give you a retreat you’ll never forget.
Stayed 1 night in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for some nature hikes and relaxation; great buffet food and amazing service
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays of my life
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaofeng

Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they don’t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our trip

Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

toshiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大満足

ゆっくりしたくて、ずっと気になっていたこちらを予約させて頂きました。 想像以上に素敵な滞在になりました。お食事も混みすぎず、品数も十分だと思います。ドリンクもアルコールまで飲み放題は嬉しいです。朝もセカセカせずに頂きました。 お風呂と今回はマッサージも利用しましたが、スタッフさんがとても丁寧でした。 お部屋もキレイで眺めも良く、ゆっくり寛げました。 浴衣が選べる他にも作務衣も準備されていたのが良かったなぁと思います。 夜に浴衣のまま寝るとはだけるので。。 どのスタッフさんもにこやかでした。 また行きたいお宿になりました。
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family room we had was perfect for the 5 of us ( 2 adults and 3 school age children). Very spacious. Loved the private hot tub. Loved the dinner buffet. And how can you not love the view. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

CHIAHSIANG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone.
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible. An amazing setting, secluded and yet convenient for the ropeway, bus and cruise. The staff were so attentive, the massage was sensational, and the onsens were great. Food was great and everything about our stay was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Milan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully relaxing property that was close to the ropeway and sightseeing boat.
Stayed 2 nights in May 2025

10/10 Excellent

Weiqiong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising to live in this hotel.Food was really good. Dinner and breakfast are buffet and international food available all time. Staff speaks English, they are young and more experienced on their job. The hotel is closer to lake and Ropeway, only 2mins walking to station from Hotel shortcut pathway. The hotel has got million dollar views in the front entry and lake view rooms. I had really good two night staying with my partner. I definitely will be back with my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Rommel

Stayed 2 nights in Jun 2025

10/10 Excellent

Cheung Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel to relax and enjoy the beautiful scenery. Super close (walking distance) to the attractions.
Stayed 2 nights in May 2025