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Hotel Nanpuso

4.5 star property
4.5-star luxury ryokan near Hakone Kowakien Yunessun

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Photo gallery for Hotel Nanpuso

Public bath
Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking | Bathroom | Separate tub and shower, hair dryer, slippers, electronic bidet
Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking | Bathroom | Separate tub and shower, hair dryer, slippers, electronic bidet
Exterior
Down comforters, in-room safe, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
179 Yumotochaya, Hakone, Kanagawa, 250-0312
  • Place, Tenzan Onsen
    ‪1 min drive‬
  • Place, Hakone Open Air Museum
    ‪11 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪12 min drive‬

Room options

View all photos for Standard Japanese-Western Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Style Room, Non Smoking

  • 431 sq ft
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

  • 431 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese style room with small garden- Non smoking

Standard Japanese style room with small garden- Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese style room with small garden- Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Hakone

Yumoto stay.Within a 10-minute walk of this Yumoto ryokan, you'll find Tenzan Onsen and Tamadare Falls. Also, Gyokuren Shrine is within half a mile (1 km) and Key Hiraga Museum is within 2 miles (3 km).

What's nearby

  • Tenzan Onsen - 1 min drive - 0.2 miles
  • Hakone Open Air Museum - 11 min drive - 4.3 miles
  • Hakone Gora Park - 12 min drive - 4.9 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.2 miles
  • Lake Ashi - 14 min drive - 6.4 miles

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬16 min walk
  • ‪茶のちもと - ‬16 min walk
  • ‪たまだれ庵 - ‬9 min walk
  • ‪杣の栖 - ‬4 min drive

About this property

Hotel Nanpuso

4.5-star luxury ryokan near Hakone Kowakien Yunessun
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hotel Nanpuso offers its guests hot springs, a seasonal outdoor pool, and a children's pool. Spa services, a vending machine, and shopping on site are also featured at the luxury Hotel Nanpuso. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hakone ryokan.

  • 112 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 1965
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Hotel Nanpuso offers 112 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open July 20 and close August 31.
  • Pool access available from 9:30 AM to 4:30 PM.
  • Hot springs access available from 6:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Frequently asked questions

How close is Hotel Nanpuso to the airport?

Hotel Nanpuso is 58.5 mi (103-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hotel Nanpuso have an airport shuttle?

Airport shuttle services are not available at Hotel Nanpuso.

How close is Hotel Nanpuso to the beach?

This ryokan is 16.8 mi (41-min drive) from Atami Sun Beach and 12 mi (29-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hotel Nanpuso offer free breakfast?

Hotel Nanpuso does not offer free breakfast.

Is there a casino at Hotel Nanpuso?

No, there is no casino at this ryokan.

What time is check-in at Hotel Nanpuso?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Nanpuso?

This ryokan offers free self parking.

Does Hotel Nanpuso have a pool?

Hotel Nanpuso features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:30 AM to 4:30 PM.

Does Hotel Nanpuso have a spa?

This ryokan doesn't have a spa, but it does offer spa services.

How close is Hotel Nanpuso to downtown Hakone?

Hotel Nanpuso is 3.4 mi away from Hakone.

Reviews

Hotel Nanpuso Reviews

9.0

Wonderful

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 64 reviews
Rating 8 - Good. 15 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

Reviews

10/10 Excellent

Kin Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 3 nights in May 2025

10/10 Excellent

Adolfo

Stayed 2 nights in Jun 2025

10/10 Excellent

Maeng ho, FAIRFAX

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely generous customer service and excellent breakfast and dinner choices
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Authentic Japanese Experience – Simply Unforgettable! Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality. The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained. The entire hotel, from the design to the atmosphere, radiated elegance and tradition. Every corner of the building and its surrounding nature made us stop and admire. If you're looking for a true Japanese experience, this is the place. Just wow. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

lisa-maria

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Stayed 2 nights in Apr 2025

8/10 Good

Alfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Sima

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is local traditional. You experience it…
Stayed 2 nights in Apr 2025

10/10 Excellent

Lana

Stayed 1 night in Apr 2025

10/10 Excellent

JUNCHENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Koki

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, daughter and I spent our last night in Japan at this property. At the time of booking, rooms with a private onsen were sold out. We missed out on the experience but we stayed at the Annex (a little outdated but Ok). Check in and check out were a breeze. Very polite clerks. I liked their gift shop, complimentary coffee and treats in the lobby. Overall, I would recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Stayed 1 night in Nov 2024

8/10 Good

Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most : Japanese breakfast, Kaiseki dinner and the private hot spring. What I don't like: need to take shuttle bus to go up and down hill.
Stayed 3 nights in Nov 2024

8/10 Good

edilberto

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in the middle of nowhere, and transportation options are very limited. The last trip to and from the hotel is at 5 PM. Additionally, the hotel service bus is not free; you need to pay ¥200. I booked this hotel because I saw it on YouTube and expected the Kaiseki dinner to be served in my room. However, I was disappointed as we ended up having dinner in the restaurant on the 6th floor instead. The area was serene and cold, which might explain why there’s no air conditioning in the rooms (at least in mine). Some staff members are friendly, while others seem less so. Since they all wear masks, it’s hard to tell.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with charm. We had a half Japanese and half continental room for 3, located in the annex, and it was pretty spacious. The staff was absolutely fantastic throughout our stay and we loved the dinner and breakfast. It was great to be able to use a shuttle (for a very small fee) to take us to the train station at the end of our trip as the walk is a bit much with suitcases.
Stayed 1 night in Oct 2024

2/10 Terrible

Abigail

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the MOST disgusting hotel I’ve ever stayed in and I’m not exaggerating. I could post pictures, but it’s too disgusting to post. The building is 70 years old. The room STINKS. There’s mildew everywhere, shower, walls, lamps, etc. NO AC. The vent is full of disgusting grime. Dust EVERYWHERE. SMELLS EVERYWHERE including beds. I didn’t really sleep the entire night and my mom didn’t either. The room triggered all my allergies. and I was coughing the whole time. Never ever seen a hotel room so old and dirty. We woke up and got out of the hotel around 8am ASAP. I don’t even know why such hotel room exists in 2024. It was purely insufferable
Stayed 1 night in Oct 2024

10/10 Excellent

Eder

Liked: Amenities
Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024

10/10 Excellent

Vera

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sho

Liked: Cleanliness, property conditions & facilities
大変良かった。 妻が妊娠していることを伝えていたのに帰りの送迎バスで、立ち乗り乗車前提で乗せられたこと以外は。
Stayed 1 night in Jun 2025

6/10 Okay

Naoki

Liked: Cleanliness, property conditions & facilities
素晴らしいサービスではあったものの、明らかに前回のステイでは質が低下していたのが残念でした。宿泊客の変化や人手不足はあると思いますが、日本らしいサービスの維持を願いつつ評価しました。
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

第二次入住

上次住應該是5-10年前了，很喜歡環境所以這次帶家人再訪。 服務很好，箱根很美、溫泉很棒，旅遊很放鬆！ 唯獨晚餐沒有太驚艷，有點小小的可惜。
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel

Fue una gran experiencia, muy buen servicio y calidad de los alimentos. Lo recomiendo ampliamente.
Stayed 1 night in Apr 2025