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Hard Rock Hotel Guadalajara

4.0 star property
4-star spa hotel near Minerva Roundabout, connected to a shopping center

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
2 bars/lounges, poolside bar
Buffet
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Spa

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, US Consulate General Guadalajara
    ‪3 min drive‬
  • Place, Minerva Roundabout
    ‪3 min drive‬
  • Place, Expo Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(117 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(33 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Double Rock Royalty)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Suite (Amplified - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

Suite (Rock - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Zapopan

Close to shopping.You'll find Minerva Roundabout and Expo Guadalajara within 3 miles (5 km) of this hotel. Also, World Trade Center is within 3 miles (5 km) and University of Guadalajara Assembly Hall is within 6 miles (10 km).

What's nearby

  • US Consulate General Guadalajara - 3 min drive - 1.7 miles
  • Minerva Roundabout - 3 min drive - 1.9 miles
  • Plaza del Sol - 4 min drive - 2.4 miles
  • Expo Guadalajara - 4 min drive - 2.4 miles
  • Basilica de Zapopan - 10 min drive - 5.2 miles

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪El Socio - ‬16 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Mr. Pampas - ‬19 min walk
  • ‪El Pargo - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

4-star spa hotel near Minerva Roundabout, connected to a shopping center
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and safes. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Hotel Riu Plaza Guadalajara
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  • Free WiFi
  • Restaurant
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4.6 out of 5, Wonderful, 4,037 reviews
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The price is $125
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

How close is Hard Rock Hotel Guadalajara to the airport?

Hard Rock Hotel Guadalajara is 15 mi (35-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on Nov 24, 2025 start from $118.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Guadalajara have an airport shuttle?

Hard Rock Hotel Guadalajara offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of MXN 650 per vehicle.

Does Hard Rock Hotel Guadalajara offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Guadalajara, but buffet breakfast is offered for a fee of MXN 340 for adults and MXN 150 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Guadalajara?

No, there is no casino at this hotel, but Majestic Casino (5-min drive) is nearby.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hard Rock Hotel Guadalajara?

Free parking is not available at this hotel. Self parking is available for MXN 60 per day, and valet parking for MXN 60 per day.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Hard Rock Hotel Guadalajara have a restaurant?

Hard Rock Hotel Guadalajara is home to Sessions, which features international cuisine.

Does Hard Rock Hotel Guadalajara have a spa?

This hotel has a spa, which features deep-tissue massages, aromatherapy, and reflexology.

How close is Hard Rock Hotel Guadalajara to downtown Zapopan?

Hard Rock Hotel Guadalajara is 0.3 mi away from Zapopan.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1757 out of 2493 reviews
Rating 8 - Good. 376 out of 2493 reviews
Rating 6 - Okay. 191 out of 2493 reviews
Rating 4 - Poor. 94 out of 2493 reviews
Rating 2 - Terrible. 75 out of 2493 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion super comoda La gente muy amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Char'Lee

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous Hazardous Unsanitary

After traveling all day I went to check in at HardRock hotel The Manager told me there was no Electricity but I could still stay! I said no electricity in the hotel could prove very dangerous and hazardous to my health The Manager agreed to refund my money for the 2 nights. And today I heard back from Hotels.com They will not be refunding my money
Stayed 2 nights in Jul 2025

10/10 Excellent

Julio

Stayed 3 nights in Jul 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Arisai

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super facil hacer check in, exterior y lobby limpios y bellos, cuarto super limpio, cama comoda, aguas y sacks incluidos, vista a la ciudad bellísima. El personal super amable y amigable. De las mejores experiencias! 10/10
Stayed 3 nights in Jul 2025

8/10 Good

Aileen

Stayed 5 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 1 night in Jul 2025

10/10 Excellent

Luis, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Misael, Tonalá

Stayed 2 nights in Jul 2025

2/10 Terrible

Elena

Stayed 3 nights in Jun 2025

10/10 Excellent

Benedith

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place 😍
Stayed 1 night in Jul 2025

10/10 Excellent

Karla, Humble

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and amazing staff.
Stayed 1 night in May 2025

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, cleanliness, facilities, management
Stayed 3 nights in Jul 2025

10/10 Excellent

Raydel, Hesperia

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Staff and facilities too. The starbuck drinks made us felt we were home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Abraham Rodriguez

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria Teresa Abbud

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jul 2025

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Dadel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor is really fun to look at and the outside patio area is a nice touch. Starbucks barista made good coffee. The pool view was beautiful. Really attentive staff! We enjoyed our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Stayed 2 nights in Jul 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Need update but overall excellent! Thanks
Stayed 2 nights in Jun 2025