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Hotel Indigo El Paso Downtown by IHG

3.5 star property
3.5-star hotel near Paso del Norte International Bridge

Choose dates to view prices

Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property preview
Meeting facility
Suite, 1 King Bed | Room amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
325 N. Kansas Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪5 min walk‬
  • Place, University of Texas at El Paso
    ‪2 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(78 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

El Paso

Downtown El Paso stay.Within a 10-minute walk of this Downtown El Paso hotel, you'll find Sensorium and Plaza Theater. El Paso Museum of Art and Southwest University Park are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk - 0.3 miles
  • Paso del Norte International Bridge - 19 min walk - 1.0 mile
  • University of Texas at El Paso - 2 min drive - 1.0 mile
  • Don Haskins Center - 3 min drive - 1.9 miles
  • Sun Bowl Stadium - 3 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Coffee Box - ‬4 min walk
  • ‪Church Bar - ‬3 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪Park Tavern - ‬3 min walk
  • ‪Mamacitas - ‬1 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

3.5-star hotel near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Terrace/patio
DoubleTree by Hilton El Paso Downtown
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 1,001 reviews
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The price is $111
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

How close is Hotel Indigo El Paso Downtown by IHG to the airport?

Hotel Indigo El Paso Downtown by IHG is 8.2 mi (16-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on Oct 26, 2025 start from $121.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo El Paso Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo El Paso Downtown by IHG.

Does Hotel Indigo El Paso Downtown by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo El Paso Downtown by IHG, but cooked-to-order breakfast is offered for a fee of between USD 0 and 18 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hotel Indigo El Paso Downtown by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are nearby.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo El Paso Downtown by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 21 per day.

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Hotel Indigo El Paso Downtown by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Indigo El Paso Downtown by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo El Paso Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo El Paso Downtown by IHG to downtown El Paso?

Hotel Indigo El Paso Downtown by IHG is 0.1 mi away from El Paso.

Reviews

Hotel Indigo El Paso Downtown by IHG Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 635 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

Reviews

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Angelica

Traveled with group
Found dirty sock. Parking attendants rude. Some bar staff difficult to wrangle down.
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Stayed 2 nights in May 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was fantastic. Rooms were clean and well maintained. Great experience, beautiful views, wonderful people!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Amenities
Great place
Stayed 1 night in Jul 2025

4/10 Poor

Alfredo

I didnt like that the ac unit or the room wasn't cold enough not even through the night...it was hot in the room...
Stayed 1 night in Jul 2025

4/10 Poor

Brianda

Stayed 5 nights in Jul 2025

10/10 Excellent

Micah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful it was our anniversary and this was the perfect getaway for the weekend. The room was comfortable and nice to hang out in! Overall we had an amazing time!
Stayed 1 night in Jul 2025

10/10 Excellent

Brianna Monique

Liked: Cleanliness, property conditions & facilities
The only reason I’m putting a negative review is because I’m led to think my glasses were stolen from my room. I left housekeeping there and when I returned from an hour trip, my glasses were missing. It’s unfortunate because my stay was very positive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great times, beautiful spot to chill

The room was amazing, the hotel, had an amazing view of El Paso. Liked the pool area that had an area that someone could grab drinks and relax. It was a great experience for myself. Just wish the AC was easier to use, my room was set at 64, and when attempted to change the temp, the AC wouldn’t work.
Stayed 1 night in Jul 2025

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Not Bad, Not Good

The front desk staff were amazing. The walls were very thin. We could hear children in the hallway after 12am and doors closing loudly. It definitely affected our sleep and comfort. This is the first upscale hotel that has happened with us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Caitlynn

Stayed 2 nights in Jul 2025

10/10 Excellent

Dakota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, renovated hotel downtown. Very affordable. Nice pool and bar. Room clean & comfortable. Staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and nice pool. Enjoyed my stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Castulo

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Cecilia

Stayed 3 nights in Jun 2025

10/10 Excellent

marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!
Stayed 2 nights in Jun 2025