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Hotel Indigo El Paso Downtown by IHG

3.5 star property
3.5-star hotel near Paso del Norte International Bridge

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property amenity
Bar (on property)
Meeting facility
Suite, 1 King Bed | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    ‪5 min walk‬
  • Paso del Norte International Bridge
    ‪19 min walk‬
  • University of Texas at El Paso
    ‪2 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

El Paso

Downtown El Paso stay.Within a 10-minute walk of this Downtown El Paso hotel, you'll find Sensorium and Plaza Theater. El Paso Museum of Art and Southwest University Park are also within half a mile (1 km).

What's nearby

  • Plaza Theater - 5 min walk - 0.3 miles
  • Paso del Norte International Bridge - 19 min walk - 1.0 mile
  • University of Texas at El Paso - 2 min drive - 1.0 mile
  • Don Haskins Center - 3 min drive - 1.9 miles
  • Sun Bowl Stadium - 3 min drive - 2.4 miles

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 16 min drive

Restaurants

  • ‪Barrio Eats & Drinks - ‬5 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Wxyz - ‬3 min walk
  • ‪Church Bar - ‬3 min walk
  • ‪Park Tavern - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

3.5-star hotel near Paso del Norte International Bridge
Hotel Indigo El Paso Downtown by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown by IHG. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

  • 119 guestrooms or units
  • 12 levels
  • Deli
  • Cabanas by the pool (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo El Paso Downtown by IHG offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Terrace/patio

DoubleTree by Hilton El Paso Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 1,001 reviews
$96 nightly
The price is $113
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Covered valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

How close is Hotel Indigo El Paso Downtown by IHG to the airport?

Hotel Indigo El Paso Downtown by IHG is 8.2 mi (16-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo El Paso Downtown by IHG?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown by IHG on Sep 16, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo El Paso Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo El Paso Downtown by IHG.

Does Hotel Indigo El Paso Downtown by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo El Paso Downtown by IHG, but cooked-to-order breakfast is offered for a fee of between USD 0 and 18 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Hotel Indigo El Paso Downtown by IHG?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are nearby.

What time is check-in at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo El Paso Downtown by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 21 per day.

Does Hotel Indigo El Paso Downtown by IHG have a pool?

Hotel Indigo El Paso Downtown by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Indigo El Paso Downtown by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo El Paso Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo El Paso Downtown by IHG to downtown El Paso?

Hotel Indigo El Paso Downtown by IHG is 0.1 mi away from El Paso.

Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Christian, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here a few times a year. Nice fun place. Conveniently located. Everything is always nice. Only complaint was a/c wasn’t really working in our room or on the 12th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Elyana

Stayed 1 night in May 2025

10/10 Excellent

rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, pool area was amazing. New favorite place to stay at when in El Paso.
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

10/10 Excellent

Jason, EL PASO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be back in El Paso and stay at Hotel Indigo as a visitor. Friendly staff, great pool environment. and tasty food! Keep up the good work. Jason
Stayed 2 nights in May 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was nice we loved the pool until a staff member came over to tell our kids, not even us, that they weren’t allowed to “splash”. They were just being kids and playing, nothing disrespectful. It kind of ruined the experience for the kids.
Stayed 2 nights in May 2025

10/10 Excellent

Karina

Stayed 2 nights in May 2025

10/10 Excellent

Carissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stylish stay with great amenities We loved our stay at Hotel Indigo El Paso! The room was comfortable, and we really enjoyed the room service after a long day. The rooftop pool and bar were definite highlights—great views, relaxing vibe, and good drinks. Would stay again!
Stayed 2 nights in May 2025

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible the rooms were not air conditioned! Apparently the air conditioner was not working for the past 3 days and they never informed the guests! The filter or the air was dirty had to change it out. The check in process took 45 min only one staff member working. Never again
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Amenities, property conditions & facilities
Great experience. I will always stay here when I’m in EP. Wonderful staff
Stayed 1 night in May 2025

8/10 Good

Antony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Interesting decor. Rooftop pool was relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Nina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eli

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great! I stay here every time I visit El Paso. Front desk personnel, house keeping staff, and bar tenders are super friendly and professional. The whole staff is amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jeannette

Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Stayed 1 night in May 2025

10/10 Excellent

laurie Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. The hotel staff is friendly and helpful. We love the look of the hotel and rooms
Stayed 2 nights in May 2025

6/10 Okay

Cameron

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Great pool and bar area.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

4/10 Poor

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
If you like being woken up on a weekend, trapped between the worst music imaginable blasting from the deck side and the world’s noisiest vaccum
Stayed 1 night in May 2025