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TRU BY Hilton Edmonton Windermere

2.5 star property
Edmonton hotel in Southwest Edmonton area

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Exterior
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, South Edmonton Common
    ‪6 min drive‬
  • Place, West Edmonton Mall
    ‪11 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(96 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is $90
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About the neighborhood

Edmonton

Southwest Edmonton stay.A stay at this Southwest Edmonton hotel places you within 6 miles (10 km) of South Edmonton Common and 9 miles (15 km) of Snow Valley Ski Club. University of Alberta and West Edmonton Mall are within 12 miles (20 km).

What's nearby

  • Currents of Windermere - 8 min walk - 0.5 miles
  • South Edmonton Common - 6 min drive - 5.8 miles
  • West Edmonton Mall - 11 min drive - 10.5 miles
  • University of Alberta - 15 min drive - 10.4 miles
  • Rogers Place - 21 min drive - 13.0 miles

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Crumbl Cookies - ‬2 min drive
  • ‪Remedy Cafe - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Edmonton hotel in Southwest Edmonton area
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/game room, a front-desk safe, and an elevator. Free self parking is available.

This Edmonton hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,033 reviews
$82 nightly
The price is $89
Nov 17 - Nov 18
Total with taxes and fees
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 25.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

How close is TRU BY Hilton Edmonton Windermere to the airport?

TRU BY Hilton Edmonton Windermere is 15 mi (17-min drive) away from the Edmonton Intl. Airport (YEG) airport, the closest popular airport to the property.

Does TRU BY Hilton Edmonton Windermere have an airport shuttle?

Airport shuttle services are not available at TRU BY Hilton Edmonton Windermere.

Does TRU BY Hilton Edmonton Windermere offer free breakfast?

TRU BY Hilton Edmonton Windermere offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at TRU BY Hilton Edmonton Windermere?

No, there is no casino at this hotel, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are nearby.

What time is check-in at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at TRU BY Hilton Edmonton Windermere?

This hotel offers free self parking.

Does TRU BY Hilton Edmonton Windermere have a pool?

TRU BY Hilton Edmonton Windermere features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does TRU BY Hilton Edmonton Windermere have a spa?

There are no spa services available at this hotel.

How close is TRU BY Hilton Edmonton Windermere to downtown Edmonton?

TRU BY Hilton Edmonton Windermere is 8.9 mi away from Edmonton.

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 622 out of 1251 reviews
Rating 8 - Good. 338 out of 1251 reviews
Rating 6 - Okay. 144 out of 1251 reviews
Rating 4 - Poor. 74 out of 1251 reviews
Rating 2 - Terrible. 73 out of 1251 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast was better than many. Easy area to get to restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 1 night in Aug 2025

10/10 Excellent

Benvinda

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place to stay in South Edmonton.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the tv should have access to netflix and other streaming platforms.. sometimes there are customer who would like to watch thier series while on vacation..
Stayed 1 night in Aug 2025

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a night or two.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying here when I’m in Edmonton.
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay and hotel, love the room just would of like the water pressure in the shower would be better but everything else is good
Stayed 1 night in Aug 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Lots of restaurants nearby. Quiet.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was really great overall, would stay here again. Good location to get out of Edmonton quickly in the morning. Their board games, that were advertised though, were terrible! The drawers with the games were in absolute disarray! Missing pieces, couldn't play a game.
Stayed 1 night in Aug 2025

8/10 Good

Kristine Mae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good for a day stay
Stayed 1 night in Aug 2025

10/10 Excellent

Harish Kumar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Disliked: Staff & service
This was, without question, the worst experience I have ever had at any hotel. The front desk staff member who assisted us was incoherent, unable to grasp the simplest explanations, and reacted with open frustration at her own inability to understand. Rather than seeking clarification or offering solutions, she doubled down with dismissive, condescending behavior that left us feeling gaslit and unwelcome. This was not a matter of a minor misunderstanding it was a complete breakdown of professionalism and basic hospitality.
Stayed 1 night in Aug 2025

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, comfortable, quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm breakfast, clean shower, nice staff
Stayed 1 night in Aug 2025

4/10 Poor

ally

Liked: Cleanliness, staff & service
I wanted to like this place, coming in it was great but our room just got worse and worse. We arrived late at night and I thought it was nice the blind was down - turns out it was broken and only stayed down, no natural light available. Our room was an accessible one for my 82 yr old parent, but it was over the laundry room and even with the AC on the vibration of the machines was on and off all night. It was also very hot in the room from this so the AC didn't keep up. The tap in the bathroom had zero water pressure, I did not want to risk a shower. The breakfast was standard Hilton and nice, but not accessible really, drinks not even visible from the food - on the other side of the room, super crowded and not a lot of tables for the size of the hotel. Another room may have left us with a better impression but things looked and felt like they were just barely keeping things together there.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A lot of immigrants have run down this once beautiful property like many others. The location is great for those seeking medical care or want shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay. God bless.
Stayed 1 night in Aug 2025

10/10 Excellent

Rochelle

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth from check in to checkout
Stayed 1 night in Aug 2025

6/10 Okay

Tanisha

Liked: Staff & service
Disliked: Cleanliness

Not the usual comfy stay

I usually enjoy staying at this establishment but this last stay was not the best as the shower curtain was not clean it was yellow at the bottom and there was stains all over. There was also a small leak coming from the fire alarm pipe above the fridge. This was in room 411
Stayed 1 night in Aug 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

chantel

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the property and the parking. Rooms were clean. The only issue I had was with breakfast but mainly has to concern the patrons not the staff. I noticed many patrons touching the food (bread) with their hands instead of the tongs which ruined my breakfast experience for the week. I am very sensitive to hygiene and seeing that made me not want to eat after the 1st night. It’s not the hotels fault but I’m not sure how this could be managed for the future.
Stayed 1 night in Jul 2025

8/10 Good

chantel

Liked: Cleanliness, staff & service
It was a nice place to stay. It was clean and nicely decorated. The room didn't have a microwave or coffee pot though. The staff were great. However.our room was not cleaned once and we were there for 5 days so that was disappointing. Great location and clise yo all amenities.
Stayed 1 night in Jul 2025