6/10 Aceptable
Clifford T.
23 may. 2025
Renter Beware
The condo itself is beautiful - luxurious, spacious and comfortable. The location is idyllic, nine stories up and overlooking the ocean, and within walking distance to shops, entertainment and restaurants. So why the poor rating? Two of the three rooms had a bed bug infestation, and my son was bitten badly! The property management group responded quickly, and sprayed the unit just before we vacated the property two days early, but that act most likely drove a cockroach out of hiding as we were packing to leave. Adding to poor experience, the property management group did not seem too concerned about the incident. They were very poor in communicating after the fact, and I had to reach out to them for updates repeatedly. Additionally, the group only refunded the last night of our stay, and the cost of the the hotel room for the night. Sadly, I was never made aware of the refund and only discovered it while conducting banking business. Three weeks after the fact, my family and I, have yet to receive any acknowledgment or anything resembling an apology...
Clifford T.
Se hospedó 5 noches en mayo de 2025