4/10 Malo
Jennifer P.
30 jul. 2025
No le gustó: Limpieza
Disappointing
This stay was disappointing and it's a shame because the location does have potential if it had the promised working amenities. We booked this location specifically for the pool and even mentioned that when booking. Unfortunately the pool was unusable. Murky, green, and full of algae, nothing like the crystal clear blue inviting photos in the listing. We were told it had just been shocked hours before we arrived, which is not guest-ready. Host did attempt to remedy by sending a pool tech out the next day, only to confirm it wouldn’t be usable during our stay. Anyone who’s been to Texas in July knows a pool isn’t a nice-to-have, it’s an essential amenity if offered at a vrbo property. Not having access to the one amenity we came for really affected our stay. After some communication with the host, we received a small refund. However, given the significance of the issue and how much it impacted our stay (we had to spend some of the weekend off-site due to this) we felt the resolution didn’t fully reflect the inconvenience we experienced.
Jennifer P.
Se hospedó 2 noches en julio de 2025