See all properties

Hotel Boutique Castilla de Leon

3.5 star property
3.5-star hotel in Downtown Cuenca

Choose dates to view prices

Photo gallery for Hotel Boutique Castilla de Leon

Enjoy a wide selection of food and drinks at our buffet, featuring sliced bread, fresh fruits, and a variety of cheeses.
Relax in a stylish space with a sofa, armchair, and bench, surrounded by lush greenery and a decorative fountain.
Relax in a serene, plant-filled atrium with a cozy seating area and elegant chandelier.
Stunning atrium with lush greenery, a chandelier, and a beautiful stone sculpture.
Three beds with white linens and matching headboards offer comfortable sleeping spaces.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Calderon Park
    ‪5 min walk‬
  • New Cathedral of Cuenca
    ‪7 min walk‬
  • Río Tomebamba & Calle Larga
    ‪10 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, free WiFi, bed sheets

Premium Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

1 bedroom, free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)
  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, free WiFi, bed sheets

Family Room, Multiple Beds

  • 193 sq ft
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

About the neighborhood

Cuenca

Heart of Cuenca.With a stay at this Downtown Cuenca hotel, you'll be steps from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Museum of the Canari Identity are also within half a mile (1 km).

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.0 miles
  • Calderon Park - 5 min walk - 0.3 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

3.5-star hotel in Downtown Cuenca
WiFi is free in public spaces. A business center and meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Boutique Castilla de Leon. A complete renovation of Hotel Boutique Castilla de Leon was completed in 2017.

This 3.5-star Cuenca hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1897
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Enter a serene bedroom with a comfortable bed, nightstand, and framed artwork.

Casa de las Rosas

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very Good, 173 reviews
Casa de las Rosas

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castilla de Leon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

How close is Hotel Boutique Castilla de Leon to the airport?

Hotel Boutique Castilla de Leon is 1.3 mi (4-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

Does Hotel Boutique Castilla de Leon have an airport shuttle?

Airport shuttle services are not available at Hotel Boutique Castilla de Leon.

Does Hotel Boutique Castilla de Leon offer free breakfast?

Free breakfast isn’t offered at Hotel Boutique Castilla de Leon, but buffet breakfast is offered for a fee of between USD 7.75 and 15.75 for adults, USD 5.75 and 9.75 for children.

Is there a casino at Hotel Boutique Castilla de Leon?

No, there is no casino at this hotel.

What time is check-in at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Boutique Castilla de Leon?

Free parking is not available at this hotel.

Does Hotel Boutique Castilla de Leon have a pool?

Hotel Boutique Castilla de Leon does not have a pool.

Does Hotel Boutique Castilla de Leon have a spa?

There are no spa services available at this hotel.

How close is Hotel Boutique Castilla de Leon to downtown Cuenca?

Hotel Boutique Castilla de Leon is 0.4 mi away from Cuenca.

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 131 reviews
Rating 8 - Good. 29 out of 131 reviews
Rating 6 - Okay. 24 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 20 out of 131 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin A

Liked: Cleanliness, staff & service, property conditions & facilities
Sasha was fantastic!
Stayed 6 nights in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

2/10 Terrible

Andrea

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Cuenca

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Stayed 1 night in Feb 2025

10/10 Excellent

Mikjail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!

Great and cheap
Stayed 2 nights in Jan 2025

2/10 Terrible

wendy

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
s/
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

4/10 Poor

Monty

Traveled with family
Disliked: Amenities, property conditions & facilities
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

8/10 Good

Dioselina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022