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SureStay Hotel by Best Western Florence

2.5 star property
Enjoy free breakfast at this Florence hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
Reception
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout drapes

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8075 Steilen Dr, Florence, KY, 41042
  • Place, UC Health Stadium
    ‪3 min walk‬
  • Place, Florence Mall
    ‪1 min drive‬
  • Place, Cinemark Florence 14
    ‪1 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

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About the neighborhood

Florence

In Florence .At this Florence hotel, you'll be within 12 miles (20 km) of Northern Kentucky Convention Center and 16 miles (25 km) of Paycor Stadium. Newport on the Levee and Cincinnati Music Hall are within 16 miles (25 km).

What's nearby

  • UC Health Stadium - 3 min walk - 0.2 miles
  • Florence Mall - 1 min drive - 0.9 miles
  • Cinemark Florence 14 - 1 min drive - 1.3 miles
  • Newport Aquarium - 16 min drive - 15.3 miles
  • Ark Encounter - 25 min drive - 31.5 miles

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Costco Food Court - ‬12 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪White Castle - ‬4 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Little Caesars Pizza - ‬7 min walk

About this property

SureStay Hotel by Best Western Florence

Enjoy free breakfast at this Florence hotel
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and a front-desk safe are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

Smoking is allowed in designated areas at this Florence hotel.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Built in 1970
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Smoking in designated areas
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Quality Inn & Suites Florence - Cincinnati South
Florence
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,008 reviews
$59 nightly
The price is $66
Apr 17 - Apr 18
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

How close is SureStay Hotel by Best Western Florence to the airport?

SureStay Hotel by Best Western Florence is 11.6 mi (16-min drive) away from the Cincinnati-Northern Kentucky Int'l Airport (CVG) airport, the closest popular airport to the property.

Does SureStay Hotel by Best Western Florence have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Florence.

Does SureStay Hotel by Best Western Florence offer free breakfast?

SureStay Hotel by Best Western Florence offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Florence?

No, there is no casino at this hotel, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM. A fee applies for early check-in.

Is there free parking at SureStay Hotel by Best Western Florence?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Florence have a pool?

SureStay Hotel by Best Western Florence does not have a pool.

Does SureStay Hotel by Best Western Florence have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Florence to downtown Florence?

SureStay Hotel by Best Western Florence is 1.4 mi away from Florence.

SureStay Hotel by Best Western Florence Reviews

Reviews

5.8
Rating 10 - Excellent. 203 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 291 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Kelly

Stayed 1 night in Jan 2026

2/10 Terrible

Jack

Stayed 1 night in Dec 2025

4/10 Poor

Jordan

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
Staff was super responsive and friendly. Toilet in hallway was disgusting. In room- bedside table was falling off the wall and couldn’t hold a phone, plate covers were missing, sheets stained, changed rooms 3x to get ac that worked.
Stayed 1 night in Dec 2025

2/10 Terrible

Andre

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches
Stayed 1 night in Dec 2025

2/10 Terrible

Phillip

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
When we arrived we were given a key to What was supposed to be Our room. Once we opened the door we quickly realized their were already people in that room. It went down hill from there. Bed was broken down and almost falling to the floor shower ran all night a small stream that couldn’t be turned off. The doorknob on the bathroom door was coming away from the door it was so loose that it was practically falling off. This stay was a disaster. And we’ve never received the discount / refund that we were promised by either the property or Expedia. Truly disappointing.
Stayed 1 night in Dec 2025

2/10 Terrible

Nelson

Traveled with family
Disliked: Cleanliness
The room was dirty, smelled awful, had bedbugs; a very bad experience.
Stayed 4 nights in Nov 2025

2/10 Terrible

Arlene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It appears that this hotel is being renovated but still needs lots of. The free breakfast is continental breakfast. The towels had stains on them. The cigarette smell lingers from the hallway and seeps into the room. The sink did not drain properly. The shower curtain pole was not screwed in. Lastly, police were there on my first night for a drunk man and on the last night, a couple was arguing in their room so loud that all heard it through the doors. The argument continued into the hallway, causing the dogs in rooms to bark. Did I mention we killed a roach in the room. I would not recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Ronald

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2025

10/10 Excellent

Frenchele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice just the outside had some issues but other that perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Nov 2025

4/10 Poor

Arthur

Business traveler
Liked: Staff & service
Greeted by Brooke and she was great. I would call it sure stay away from it inn. there were roaches in the room. Clean otherwise. And people living there think there in the hood and carring on till 11pm and dogs inside barking their foool heads off. I will NEVER stay there again.
Stayed 1 night in Nov 2025

2/10 Terrible

TJ

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is quite dingy, smells horrible and the pets bark all the time. It says it has a gym which is literally the only reason I booked it but on check in I was informed that all of the weights had been stolen. The Staff is lovely though.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful staff, room was comfortable and clean!
Stayed 5 nights in Nov 2025

2/10 Terrible

Hillary

Stayed 1 night in Nov 2025

2/10 Terrible

María Isabel

Business traveler
Disliked: Property conditions & facilities, room comfort
The hotel restroom was very dirty hairs everywhere and the room Next to me had a party I called the front desk they didn’t do anything. I had to leave.
Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 4 nights in Nov 2025

6/10 Okay

Gaven

Traveled with partner
Liked: Cleanliness
I wish the pillows were better quality. TVs were outdated.
Stayed 2 nights in Nov 2025

8/10 Good

Randy

Acceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is most definitely not a place to stay if you plan of feeling safe and enjoying yourself. The place was absolutely disgusting and the pictures are VERY deceiving. Don't do it! Plus there are MANY long term guests here with animals and filth
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the most dirty hotels we ever tried to stay. Walked in room and seen roaches. And the toilet would not flush. And the hallway smelled of cat pee.
Stayed 1 night in Oct 2025

2/10 Terrible

Wesley

Stayed 1 night in Oct 2025