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Best Western Inn Florence

3-star property
7821 Commerce Dr, Florence, KY 1-855-201-7819

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3.7 out of 5
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See all 13 Travelocity Reviews

"This is a very nice hotel, recently remodeled. Very comfortable beds, excellent room and bathroom. Very nice staff and service. " More

By a verified traveler on Mon 18 Nov 2019

Points Of Interest

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Hotel Description

3-star hotel near Florence Mall

City center stay

Within 2 miles (3 km) of this Florence hotel, you'll find Florence Mall and World of Golf. Florence Antique Mall and UC Health Stadium are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, comfy beds

The 51 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include MP3 docks, satellite TV, and refrigerators.

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Jul 1 - Jul 2

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Inn Florence ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Inn Florence

Everyone (5) Family (1)
4 out of 5

Posted by on Dec 6, 2020

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5 out of 5
This is a very nice hotel, recently remodeled. Very comfortable beds, excellent room and bathroom. Very nice staff and service.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 22, 2019 by Kary Moore

Thank you for such a wonderful review.

5 out of 5

Posted by on Aug 31, 2019

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4 out of 5
Evening snacks were nice. Popcorn, chips & dip etc. No indoor pool.

Posted by on Apr 23, 2019

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4 out of 5
Nice hotel. Satisfied with the stay. One of the best we stayed at this vacation.

Posted by on Jul 27, 2018

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1 out of 5

Offensive

Pros: Nothing.
Cons: They need to stop trying to mask the moldy smell with disinfectant. The disinfectant made us ill. Fix the problem!
Location: Good location, but I wouldn't stay here again.
The hotel smelled moldy inside the rooms and in the hallways. My room also had brown spots on the ceiling. The food was cold and it was rarely replenished.

Posted by , from Indiana on Oct 10, 2017

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5 out of 5

Very nice hotel

Pros: The very friendly and professional staff made this an enjoyable experience.
Cons: Nothing, keep up the good work!! I have already recommended your hotel to friends who will be visiting the area soon.
Location: We went to the Creations Museum and The Ark Experience and on our way home to MS the Mammoth Cave. Eleanor
We had come form a diaster motel experience in East Memphis and were so pleased by the staff at the Florence Best Western. They were very professional and helpful. We had a very comfortable room and a wonderful breakfast experience. The staff went out of their way to help us with our needs. They even provided information on the route to our next stop.

Posted by , from Natchez, MS on Mar 19, 2017

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5 out of 5

Enjoyed my visit

Made reservations thru sweet young lady named Stephanie, was very pleased with her help, do not under reasoning for some of the prior ratings, would highly recommend the jacuzzi rooms, and breakfast,.only negative my wife had was carpeting, but I think that is presently being replaced. Flat screen tv would be nice also.. Excellent King bed.

Posted by on Nov 11, 2012

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1 out of 5

this hotel made me feel dirty

Pros: Free Internet
Cons: Poor breakfast
Wasn't clean stayed 2 days only gave me clean towels everything else the same value was not cheap would expected from a cheaper hotel my son woke up with a bedbugs bite in face

Posted by , from Worth, IL, USA on Mar 29, 2012

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2 out of 5

Bugs!

We booked a jacuzzi room because we saw a nice picture of the motel advertising jacuzzi rooms on their website. There was no jacuzzi in the bedroom. Instead, the jacuzzi was part of the bathtub! The room was supposed to be non-smoking but smelled horribly of cigarette smoke. The receptionist offered to give us air-freshener. She could not move us to another jacuzzi room because they were all booked. The worst part though was that we killed 5 bugs (they looked like ants but they were slow moving and hard to kill)... 2 in the bathroom, 1 on the wall, and 2 in THE BED! When I complained to the manager she said that they had just sprayed. Obviously they did not kill all of them. She only discounted our room by 15.00. We should have left but we were not from this area and did not know where to go to find another jacuzzi room. We should have left anyway though. Definitely not worth the money! Don't stay here!

Posted by on Jan 30, 2008

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About the Best Western Inn Florence

Location 7821 Commerce Dr, Florence, KY 41042

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Inn Florence offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Best Western Inn Florence also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Florence hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 3 levels
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Free parking nearby , Offsite parking reservations required

Transport

  • Airport: Cincinnati-Northern Kentucky Int'l Airport (CVG) (12 km / 7.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2017.

  • Pillowtop beds
  • MP3 dock
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Florence
  • Best Western Inn Florence
  • Florence Best Western
  • Best Western Inn Florence Hotel Florence
  • Florence Best Western
  • Best Western Florence
  • Best Western Inn Florence Hotel
  • Best Western Inn Florence Florence
  • Best Western Inn Florence Hotel Florence

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7 AM to 11 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.