2/10 Terrible
Demarcus S.
19 jul. 2025
No le gustó: Limpieza
We didn’t stay. We booked, we arrived and did a walk through. A/C didn’t work properly, ceiling fan in living room didn’t come on, internet didn’t work, no batteries in any remotes, no paper towels, no toilet tissue, 2 towels for the entire week that we rented it for. The walls had black marks…… and more…. It took us contacting customer service before host sent us the door code….. we traveled close to 3 hours and we received door code 2.5 hours prior to checkin. The host was not responsive until I messaged to inform him of the air and other issues we had. I hate complaining and this is prob my first bad review on any service. We stayed 45 minutes, requested a refund, we booked another home for our week. When I chatted with vrbo the rep said the owner stated nothing was wrong with the home. Very untrue. I felt scammed by this “premiere” host! I should have taken pics but I was focused on getting my family out to a different property for our week stay! I am still waiting on my refund!
Demarcus S.
Se hospedó 7 noches en julio de 2025
